Owner's Manual

60 Reference
Reference
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptoms Resolutions
The system power does not
turn on.
Check the power cable is connected correctly.
Check the input voltage is correct.
If the system power does not turn on even if the power cable is connected correctly,
please contact the service center.
The system power is turned
on but no video data is dis-
played on the monitor.
Check the monitor power cable is connected properly.
Make sure the monitor is turned on.
Check the video output cable of the LG DVR is properly connected to the monitor.
Check the selected monitor type (see page 12).
Unplug the power cable and plug in again.
The camera numbers are dis-
played on the screen but the
camera images are not
displayed.
Check the camera video output is connected to the DVR system correctly.
Check the power cable on the camera is connected correctly.
Check there is no problem with the video cable connection from the camera to the LG
DVR system.
Turn off the DVR system and turn it on again.
The camera video is shown
on the screen but the system
does not record the video.
Check the recording mode in the record setting menu.
Check the HDD detection status in the System Information window.
If the HDD detection status is abnormal, check the HDD formatting and the connec-
tion of the HDD.
Check the recordable disk space in the HDD.
Check the overwrite option in the setup menu for overwrite recording.
It is impossible to search
through the recorded video.
Check if there is recorded video data at the time that you are trying to search on the
table.
If there is no recorded video data, check the recording mode in the record setting
menu.
Check the HDD detection status in the system information window.
If the HDD detection status is abnormal, check the HDD formatting and the connec-
tion of the HDD.
Check the user type. The search function is not available for a normal user.