Owner's Manual

69Reference
Reference
6
Symptom Checkpoint and resolution
I cannot receive the E-mail
sent from the device.
When the E-mail transmission fails without SMTP server setting.
• Check whether the network is set up correctly.
• Check whether the E-mail address is entered correctly.
• Check the spam mail setting for the entered E-mail address.
(If the spam mail is set, some mails may automatically be
deleted or classied into spam mail box etc.)
• Some SMTP mail server providers does not support sent
email from the commercial SMTP server. In this case, use a
public SMTP server.
When the E-mail transmission fails even with the SMTP server
setting.
• If you see a message saying “Please check the SMTP
information or internet cable”.
- Check the SMTP server address.
- Check the SMTP port number.
- Check the network setting.
• If the E-mail cannot be received without any error message.
- Check the E-mail address of the recipient.
- Check the spam mail setting for the entered E-mail
address.
I cannot see the video screen
connected with i-Phone.
• Check if wireless internet is available.
- If receive sensitivity is low, it can be disconnected or you
cannot see the video.