ENGLISH OWNER’S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. LFX21976** MFL68680413 Rev.02_170117 www.lg.com Copyright © 2014 - 2017 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS ENGLISH TABLE OF CONTENTS 3 4 PRODUCT FEATURES 24 HOW TO USE 24 Before Use IMPORTANT SAFETY INSTRUCTIONS 25 Control Panel 7 COMPONENTS 7 Refrigerator Exterior 8 Refrigerator Interior 9 INSTALLATION 9 Installation Overview 10 Specifications 11 Unpacking Your Refrigerator 11 Choosing the Proper Location 11 - Flooring 12 - Ambient Temperature 25 - Control Panel Features 27 In-Door Ice Bin 27 - Detaching the In-Door Ice Bin 27 - Assembling the In-Door Ice
PRODUCT FEATURES * Depending on the model, some of the following functions may not be available. FILTERED WATER AND ICE DISPENSER The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice. DOOR ALARM The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open.
:This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.Wash hands after handling.
COMPONENTS 7 Use this page to become more familiar with the parts and features of your refrigerator. Page references are included for your convenience. *The appearance and specifications of the actual product may differ depending on the model. Refrigerator Exterior LED Display Displays the refrigerator and freezer temperature, the water filter condition and the dispenser status.
COMPONENTS Refrigerator Interior ENGLISH LED Interior Lamps The interior lamps light up the inside of the refrigerator. Smart Diagnosis Speaker Water Filter Hold your phone to this speaker when activating Smart Diagnosis. Refer to the Smart Diagnosis section for more details. SpacePlus Ice System Dairy Product Bin Automatically produces 80-130 ice cubes in a 24-hour period. Adjustable Refrigerator Shelves The shelves in your refrigerator are adjustable to meet your individual storage needs.
INSTALLATION 9 Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location.
INSTALLATION Specifications ENGLISH The appearance and specifications listed in this manual may vary due to constant product improvements. Description French door refrigerator Electrical requirements 115 VAC @ 60 Hz Min. / Max. Water pressure 20 and 120 psi (140 and 830 kPa) Dimensions 35 3/4” (W) X 30 1/4” (D) X 69 3/4” (H), 42 1/2” (D w/ door open) 908 mm (W) X 768 mm (D) X 1772mm (H), 1073 mm (D w/ door open) Net weight 287 lb.
INSTALLATION Unpacking Your Refrigerator Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury. Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
INSTALLATION Ambient Temperature ENGLISH Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected. Removing/Assembling the Refrigerator Door Handles NOTE Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening. If it is necessary to remove the handles, follow the directions below.
INSTALLATION 13 Removing/Assembling the Doors and Drawers Removing the Handles Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening. 1 Loosen the set screws located on the lower side of the handle with a 1/8 in. Allen wrench and remove the handle. 2 Loosen the mounting fasteners connect to the freezer drawer and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners.
INSTALLATION Removing the Right Refrigerator Door ENGLISH 1 Open the door. Remove the top hinge cover screw (1). Lift up the cover (2). 2 Open the left door. Remove the top hinge cover screw (1). Lift up the cover (2). 2 Remove the cover. 3 Remove the cover. 3 4 Pull out the tube (3). Rotate the hinge lever (3) clockwise. Lift the top hinge (4) free of the hinge lever latch (5). 5 Disconnect all wire harnesses (4). 4 6 Remove the grounding screw (5).
INSTALLATION 15 Assembling the Left Refrigerator Door Install the right-side door first. Install the left refrigerator door after the right door is installed. 1 Lower the door onto the middle hinge pin. Make sure that the plastic sleeve is inserted into the bottom of the door. 1 Lower the door onto the middle hinge pin. 2 Fit the top hinge (4) over the hinge lever latch (5) and into place. 3 Rotate the lever (3) counterclockwise to secure the hinge.
INSTALLATION Removing the Freezer Drawers ENGLISH The top, middle and bottom drawers are all removed in the same way. In the following figures, the Pullout Drawer located above the freezer drawer is not shown for clarity. CAUTION 9 Use two or more people to remove and install the freezer drawer. Failure to do so can result in back or other injury. Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury.
INSTALLATION 3 2 on both the left 2 4 Assembling the Freezer Drawer 1 With both hands, pull out each rail simultaneously until both rails are fully extended. 2 Hook the door support With both hands, grasp the sides of the door and pull it up to separate it from the rails. 2 1 into the rail tabs on both sides. 1 2 CAUTION When you remove the drawer, do not hold the handle. The handle may come off and it could cause personal injury.
INSTALLATION ENGLISH Assembling the Freezer Drawer (continued) 4 Make sure you have the correct rail cover for each side. Right Rail Cover Left Rail Cover 5 DO NOT step or sit down on freezer drawer. Align the tabs on the covers with the assembly holes on each rail, and snap the rail covers in place to secure. Assembly Hole 6 WARNING If the Durabase divider is removed, there is enough open space for children or pets to crawl inside.
INSTALLATION 19 Connecting the Water Line This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
INSTALLATION ENGLISH y If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. y Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD WATER LINE.
INSTALLATION 4 7 Pipe Clamp Saddle-Type Shutoff Valve Saddle-Type Shutoff Valve Vertical Cold Water Pipe Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber. Outlet Valve 8 TIGHTEN THE PIPE CLAMP Tighten the clamp screws until the sealing washer begins to swell.
INSTALLATION ENGLISH 10 TURN THE WATER ON AT THE SHUTOFF VALVE Tighten any connections that leak. CAUTION Check to see if leaks occur at the water line connections. 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall. 12 START THE ICEMAKER Set the icemaker power switch to the ON position.
INSTALLATION 23 Leveling and Door Alignment Door Alignment After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position. Both the left and right refrigerator doors have an adjustable nut, located on the bottom hinge, to raise and lower them to align properly.
HOW TO USE ENGLISH HOW TO USE Before use Clean the refrigerator. Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION y Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,. y Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.
HOW TO USE Control Panel Features (continued) ENGLISH Energy Saving Control Lock The Energy Saving function disables the mullion heater located on the refrigerator door in order to conserve electricity. Press and hold the Energy Saving button for three seconds to activate or deactivate this function. The Control Lock function disables every other button on the display. NOTE Discontinue using the Energy Saving function if excessive moisture begins to collect on the door mullion.
HOW TO USE 27 In-Door Ice Bin 2 CAUTION To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. y Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. y The icemaker will stop producing ice when the in-door ice bin is full. If you need more ice, empty the ice bin into the extra ice bin in the freezer compartment.
HOW TO USE Automatic Icemaker ENGLISH Water fills the ice tray. * Depending on the model, some of the following functions may not be available. Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 70~210 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.
HOW TO USE 29 CAUTION y The first ice and water dispensed may include particles or odor from the water supply line or the water tank. y Throw away the first few batches of ice (about 24 cubes). This is also necessary if the refrigerator has not been used for a long time. y Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst. y If discolored ice is dispensed, check the water filter and water supply.
HOW TO USE Ice and Water Dispenser Incorrect Way Correct Way ENGLISH * Depending on the model, some of the following functions may not be available. Water CAUTION Keep children away from the dispenser. Children may play with or damage the controls. Dispenser Ice Water Switch CAUTION Throw away the first few batches of ice (about 24 cubes). This is also necessary if the refrigerator has not been used for a long time.
HOW TO USE 31 Storing Food Each compartment inside the refrigerator is designed to store different types of food. Store your food in the optimal space to enjoy the freshest taste. Adjustable refrigerator shelf Adjustable shelves to meet your individual storage needs. Vegetable storage (Crisper) Preserves vegetables and fruit. Durabase ® Largest storage space in the freezer. Dairy product bin Store milk products such as butter and cheese.
HOW TO USE Food Storage Tips ENGLISH * The following tips may not be applicable depending on the model. Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness. Food How to Butter or Margarine Keep opened butter in a covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.
HOW TO USE 33 Storing Frozen Food (continued) ENGLISH Packaging Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.
HOW TO USE ENGLISH Detaching and Assembling the Storage Bins Glide’N’Serve and Humidity Controlled Crisper To Remove the Glass (Pantry drawer not shown for clarity) Lift up the glass under the crisper cover, and pull up and out. To remove the Humidity Controlled Crisper and the Glide’N’Server, pull out the Crisper and Glide’N’Server to full extension, lift the front up, and pull straight out. Door Bins The door bins are removable for easy cleaning and adjustment.
HOW TO USE 35 The shelves in your refrigerator are adjustable to meet your individual storage needs. Your model may have glass or wire shelves. Adjusting the shelves to fit different heights of items will make finding the exact item you want easier. Doing so will also reduce the amount of time the refrigerator door is open which will save energy. Ice Bin To separate the ice bin, pull out the drawer to full extension. Gently lift and pull out the ice bin.
MAINTENANCE ENGLISH MAINTENANCE Cleaning Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. Wipe up spills immediately. Always unplug the refrigeration before cleaning. General Cleaning Tips Unplug refrigerator or disconnect power. Remove all removable parts, such as shelves, crispers, etc. Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.
MAINTENANCE 37 ENGLISH 2.5 gallon (9 litters) (9 litters) 2.
MAINTENANCE Performance Data Sheet ENGLISH Models Number 5231JA2002A-S Use with replacement cartridge 5231JA2002A This system has been tested according to NSF/ANSI Standards 42 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI 42.
SMART DIAGNOSIS 39 Should you experience any problems with your refrigerator, it has the capability of transmitting data via your telephone to the LG service center. This gives you the capability of speaking directly to our trained specialists. The specialist records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis. If you experience problems with your refrigerator, call 1-800-243-0000.
TROUBLESHOOTING ENGLISH TROUBLESHOOTING Review the Troubleshooting section before calling for service; doing so will save you both time and money. Problem Refrigerator and Freezer section are not cooling. Cooling System runs too much. Possible Causes Solutions The refrigerator control is set to Turn the control ON. Refer to the Setting the OFF (some models). Controls section for proper temperature settings. Refrigerator is in the defrost cycle.
TROUBLESHOOTING Problem Possible Causes Doors are opened often or for long periods of time. Solutions It may take up to 24 hours for each compartment to reach the desired temperature. Rearrange items to allow air to flow throughout the compartment. Refer to the Airflow diagram in the Using Your Refrigerator section. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment.
TROUBLESHOOTING Problem ENGLISH Interior moisture buildup. Possible Causes Solutions Doors are opened often or for long periods of time. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors not closed correctly. See the Doors will not close correctly section in the Troubleshooting section.
TROUBLESHOOTING 43 Problem Possible Causes Solutions This is normal for food items with a high water content. Icemaker is not making enough ice. Demand exceeds ice storage capacity. The icemaker will produce approximately 70~210 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open.
TROUBLESHOOTING Problem ENGLISH Icemaker is not making enough ice (continued). Dispensing water slowly. Possible Causes Solutions Doors are opened often or for long periods of time. If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. Doors are not closed completely.
TROUBLESHOOTING 45 Problem Doors are not closed completely. Solutions Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation. The delivery chute is clogged with frost or ice fragments.
TROUBLESHOOTING Problem ENGLISH Not dispensing water. Possible Causes Solutions New installation or water line recently connected. Dispense 2.5 gallons (9 litters) of water (flush for approximately 5 minutes) to remove trapped air and contaminates from the system. Do not dispense the entire2.5 gallons (9 litters) amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked.
TROUBLESHOOTING 47 Problem Water supply contains minerals such as sulfur. Solutions A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies. Dispensing warm water. Icemaker was recently installed. Discard the first few batches of ice to avoid discolored or bad tasting ice. Ice has been stored for too long.
TROUBLESHOOTING Problem Possible Causes Solutions ENGLISH Icemaker is Icemaker shutoff (arm/sensor) making too much is obstructed. ice. Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation.
TROUBLESHOOTING 49 Problem Solutions Your refrigerator is designed Normal Operation to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound. Doors will not Food packages are blocking the close correctly or door open. pop open.
WARRANTY ENGLISH WARRANTY (USA) Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States including U.S. Territories.
WARRANTY 51 THIS LIMITED WARRANTY DOES NOT COVER: The cost of repair or replacement under these excluded circumstances shall be borne by the consumer. For complete warranty details and customer assistance, please call or visit our website: Call 1-800-243-0000 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com Or by mail: LG Customer Information Center: P. O.
WARRANTY ENGLISH WARRANTY (Canada) WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof.
WARRANTY 53 All costs associated with the above excluded circumstances shall be borne by the consumer. For complete warranty details and customer assistance, please call or visit our website: Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.
