ENGLISH OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. LFXS28596*/LFXS26973*/LFXS26596* MFL68680495 Rev.00_050218 www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 PRODUCT FEATURES 44 SMART FUNCTIONS 4 SAFETY INSTRUCTIONS 44 LG SmartThinQ Application 47 Smart Grid Function 48 Smart Diagnosis™ Function 4 IMPORTANT SAFETY INSTRUCTIONS 9 PRODUCT SPECIFICATIONS 49 MAINTENANCE 10 PRODUCT OVERVIEW 49 Cleaning 50 Replacing the Fresh Air Filter 50 Replacing the Water Filter 10 Exterior 11 Interior 55 TROUBLESHOOTING 13 INSTALLATION 55 FAQs: Frequently Asked Questions 56 Before Calling for Service 13 14 14 16 17 23 26
PRODUCT FEATURES 3 PRODUCT FEATURES Depending on the model, some of the following functions may not be available. The Humidity Controlled Crispers are designed to help keep fruits and vegetables fresh and crisp. Control the amount of humidity in the crispers by adjusting the settings between Fruit (Low) and Vegetables (High). GLIDE‘N’SERVE The Glide‘N’Serve provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator.
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
SAFETY INSTRUCTIONS 5 ••Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. ••Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate. ••Do not bend or pinch the power cord excessively or place heavy objects on it. OPERATION ••This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc.
SAFETY INSTRUCTIONS MAINTENANCE ••Do not use a hair dryer to dry the inside of the refrigerator. ••Do not light a candle to remove odors in the refrigerator. ••In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center. ••Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
SAFETY INSTRUCTIONS 7 GROUNDING INSTRUCTIONS ••Have a qualified electrician check the wall outlet and wiring for proper grounding. ••Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.
SAFETY INSTRUCTIONS WARNING ••Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. ••Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. ••Do not damage the refrigerant circuit. ••Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
PRODUCT SPECIFICATIONS 9 PRODUCT SPECIFICATIONS The appearance and specifications listed in this manual may vary due to constant product improvements. Min. / Max.
PRODUCT OVERVIEW PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior 4 1 1 4 2 7 5 2 6 7 8 8 9 3 1 Control Panel 9 3 5 Sets the refrigerator and freezer temperatures, the water filter condition and the dispenser mode. 2 Filtered Water and Ice Dispenser Opens the Door-in-Door Compartment.
PRODUCT OVERVIEW 11 Interior ENGLISH Standard Door: LFXS26973* 1 2 3 8 10 4 5 6 7 11 12 13 14 InstaView Door-in-Door: LFXS26596*/LFXS28596* 1 2 3 9 10 4 5 6 7 11 12 13 14
PRODUCT OVERVIEW 1 LED interior lamps Light up the inside of the refrigerator. 2 Water filter Purifies water. NOTE ••The filter should be replaced every 6 months. See the Replacing the Water Filter section in this manual for details. 3 In-door Icemaker (Refrigerator) This is where ice is automatically produced and stored. 4 Crisper Helps vegetables and fruit to stay crisp. Humidity Controlled Crisper (On Some Models) Helps vegetables and fruit to stay crisp and controls humidity.
INSTALLATION 13 INSTALLATION Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Connecting the Water Line CAUTION ••Connect to potable water supply only. ••Fill with potable water only.
INSTALLATION Unpacking the Refrigerator WARNING Choosing the Proper Location Water ••Use two or more people to move and install the refrigerator. Failure to do so can result in back injury or other injury. Water supply must be easily connected for the automatic icemaker. ••The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it.
INSTALLATION 15 Dimensions and Clearances ••Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. ••The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers. ••Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges.
INSTALLATION Removing/Assembling Handles ••When moving the refrigerator through a narrow opening, removing the doors is preferred. ••The appearance of the handles may vary from what is shown. Removing the Refrigerator Handles 1 Loosen the set screws (1) with a 3/32 in. Allen wrench and remove the handle. 2 Loosen the mounting fasteners (2) that connect to the refrigerator door and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners.
INSTALLATION 17 Removing the Freezer Drawer Handle Loosen the set screws (1) located on the lower side of the handle with a 1/8 in. Allen wrench and remove the handle. 2 Loosen the mounting fasteners (2) with a 1/4 in. Allen wrench, and remove the mounting fasteners. If the entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway.
INSTALLATION 2 Remove the screw (1) from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover (2) with a flat-head screwdriver. 5 Lift the door from the middle hinge pin and remove the door. CAUTION ••Place the door, inside facing up, on a nonscratching surface. 3 Remove the cover and pull out the tube (1). Disconnect all wire harnesses (2). Unscrew the ground wire (3).
INSTALLATION 19 2 Detach the wire harness (1). Unscrew the ground wire (3) on the InstaView model only. Assembling the Right Refrigerator Door 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. 2 Fit the hinge (1) over the hinge lever latch and slot it into place. Rotate the lever (2) counterclockwise to secure the hinge. 3 3 Rotate the hinge lever (1) clockwise.
INSTALLATION Assembling the Left Refrigerator Door 5 Install the left refrigerator door after the right door is installed. 1 Hold the water supply connection and gently push in the collet to connect the water supply line as shown. Insert the tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the joint to fasten the tube in place. Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge.
INSTALLATION 21 Removing the Freezer Drawers For models with two freezer drawers, remove both drawers in the same way. 3 Lift the front of the drawer up, then pull it straight out. 4 Remove the Durabase basket from the rails. Remove the screws from the rails at both ends. 5 Grip both sides of the drawer and pull it up to remove it from the rails. ENGLISH The Pullout Drawer located above the freezer drawer is not shown for clarity.
INSTALLATION 6 Hold both rails and push them in simultaneously. Assembling the Freezer Drawer 1 2 Pull out both rails simultaneously, until they are fully extended. Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides. CAUTION • Do not hold the handle when removing or replacing the drawer. The handle may come off, causing personal injury. 3 Lower the door into its final position and tighten the screws located on both sides.
INSTALLATION 23 Connecting the Water Line Before Beginning If necessary, call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator. Water banging in the pipes, or water hammer in residential plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. ••Turn the icemaker OFF if the refrigerator will be used before the water line is connected.
INSTALLATION ••Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. NOTE ••A self-piercing saddle type water valve should not be used.
INSTALLATION 25 6 NOTE ••Be sure there is sufficient extra tubing (about 8 ft. coiled into three turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation. 7 Connect the tubing to the valve. Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely. 9 Connect the tubing to the refrigerator.
INSTALLATION Leveling and Door Alignment Leveling The refrigerator has two front leveling legs. Adjust the legs to alter the tilt from front-to-back or side-to side. If the refrigerator seems unsteady, or the doors do not close easily, adjust the refrigerator’s tilt using the instructions below: 1 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.
INSTALLATION 27 The right refrigerator door does not have an adjustable nut. 1 With one hand, lift up both the inner and outer door sections of the right door to raise them at the middle hinge. (It may be easier to lift it with the doors open.) 2 With the other hand, use pliers to insert the snap ring on the middle hinge of the inner door section as shown. Do not insert the ring on the hinge of the outer door section. 3 Insert additional snap rings until the right door is aligned.
OPERATION OPERATION Before Use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION ••Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
OPERATION 29 Control Panel Depending on the model, some of the following functions may not be available. ENGLISH Control Panel Features 1 2 7 8 3 5 4 6 9 NOTE • When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is pressed. Once on, the display remains on for 20 seconds. 1 Ice Plus This function increases both ice making and freezing capabilities.
OPERATION Refrigerator Temperature Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default refrigerator temperature is 37 °F (3 °C). Press the Refrigerator button repeatedly to select a new set temperature from 33 °F to 46 °F (1 °C to 8 °C). NOTE • To change the temperature mode from °F to °C (or vice versa) press and hold the Refrigerator and Freezer Temperature seconds.
OPERATION 31 CAUTION Dispenser Structure ENGLISH Display Mode (For Store Use Only) ••The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the display remains on for 20 seconds. Dispenser Paddle To deactivate / activate: ••With either refrigerator door opened, press and hold the Refrigerator and Ice Plus buttons at the same time for five seconds.
OPERATION NOTE ••To dispense cold water or ice, push on the dispenser paddle with a glass. ••The first ice and water dispensed may include particles or odor from the water supply line or the water tank. Throw away the first few batches of ice (about 140 - 160 cubes). This is also necessary if the refrigerator has not been used for a long time. ••The dispenser will not operate when either of the refrigerator doors is open. ••If discolored ice is dispensed, check the water filter and water supply.
OPERATION 33 Detaching the In-Door Ice Bin 1 Gently pull the handle to open the ice compartment. CAUTION ••Avoid touching the auto shutoff (feeler arm) when replacing the ice bin. See the label on the ice compartment door for details. 2 To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. Assembling the In-Door Ice Bin 1 Carefully insert the in-door ice bin, slanting the top slightly to fit it under the icemaker.
OPERATION Automatic Icemaker Freezer Icemaker In-Door Icemaker Icemaker Auto shutoff (feeler arm) Power Switch Power Switch Ice-detecting Sensor NOTE ••Ice is made in the automatic in-door icemaker and sent to the dispenser. The icemaker produces 70 - 182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. ••It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice.
OPERATION 35 Turning the Automatic Icemakers On or Off Normal Sounds You May Hear ••Keeping the power turned on to the icemakers before the water line is connected can damage the icemakers. ••The icemaker water valve will buzz as the icemaker fills with water. If the power switch is in the ON (I) position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, move the power switch to OFF (O).
OPERATION Storing Food Where to Store Food Depending on the model, some of the following functions may not be available. Each compartment inside the refrigerator is designed to store different types of food. Store food in the optimal space to enjoy the freshest taste.
OPERATION 37 1 In-door Icemaker (Refrigerator) This is where ice is automatically produced and stored. Vegetable Storage (Crisper) Preserves vegetables and fruit. 3 Automatic Icemaker (Freezer) This is where ice is automatically produced and stored. 4 Removable Ice storage bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. 5 Durabase® Largest storage space in the freezer.
OPERATION CAUTION ••Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force. Food Storage Tips Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness. ••Do not store glass containers in the freezer.
OPERATION 39 Storing Frozen Food Do not use Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times. • Non-polyethylene plastic containers Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages.
OPERATION Glide‘N’Serve (On Some Models) Detaching/Assembling the Storage Bins The Glide’N’Serve provides storage space with a variable temperature control that can keep the compartment at a slightly different temperature than the refrigerator section. This drawer can be used for large party trays, deli items and beverages. (This drawer should not be used to store vegetables that require high humidity.) Some bins may vary in appearance and will only fit in one location.
OPERATION 41 Crisper Cover InstaView Door-in-Door (On Some Models) The InstaView Door-in-Door compartment allows for easy access to commonly used food items. Knock twice on the glass to turn the LED light inside the InstaView on or off. The LED light turns off automatically after 10 seconds. ••The LED light turns off automatically after 10 seconds. ••The LED light does not turn on if the right refrigerator door is open. ••The InstaView function will not activate for two seconds after closing the door.
OPERATION InstaView Function The InstaView function on the Door-in-Door lets you see if you’re running low on frequently used items like beverages and snacks, without opening the refrigerator door. 1 Knock twice on the glass to turn the LED light inside the Door-in-Door on or off. 2 The LED light turns off automatically after ten seconds. Door-in-Door Case To open the Door-in-Door case, pull evenly on the marked area. The Door-in-Door case is removable for easy cleaning and adjustment.
OPERATION 43 Adjusting the Refrigerator Shelves Adjusting the shelves to fit items of different heights will make finding the exact item you want easier. Detaching the Shelf ••Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilled food. ••Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. ••Glass shelves are heavy. Use special care when removing them.
SMART FUNCTIONS SMART FUNCTIONS LG SmartThinQ Application The LG SmartThinQ application allows you to communicate with the appliance using a smartphone. Before Using LG SmartThinQ ••For appliances with the 1 2 or logo Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance. ••If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.
SMART FUNCTIONS 45 Connecting to Wi-Fi ••For appliances with the The Wi-Fi button, when used with the LG SmartThinQ application, allows the refrigerator to connect to a home Wi-Fi network. The Wi-Fi icon shows the status of the refrigerator’s network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network. or logo Firmware Update Keep the appliance performance updated.
SMART FUNCTIONS FCC Notice (For transmitter module contained in this product) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
SMART FUNCTIONS 47 Smart Grid Function ••You can override the Smart Grid function any time (using the Smart Grid button or application). ••To use the Smart Grid function, you need to register your appliance with your electric utility company. Smart Grid Application Features Smart Saving_Demand Response You can lower energy usage based on Demand Response (DR) signals from the utility company. If the refrigerator is operating in Smart Saving mode according to the DR signal, you can see a pop up.
SMART FUNCTIONS Smart Diagnosis™ Function Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG Smart ThinQ application. Smart Diagnosis™ through the Customer Information Center ••For appliances with the or logo This method allows you to speak directly to our trained specialists.
MAINTENANCE 49 MAINTENANCE WARNING ••Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION ••Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. ••Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors. ••When lifting the hinge free of the latch, be careful that the door does not fall forward.
MAINTENANCE Replacing the Fresh Air Filter Replacing the Water Filter Replace the Fresh Air Filter: Replace the Water Filter : ••Approximately every six months. ••Approximately every six months. ••When the Replace Filter ••When the Replace Filter icon turns on. icon turns on. ••When the water dispenser output decreases. Fresh Air Filter 1 Turn the filter cover to the left to detach it from the refrigerator wall. Remove the filter from the cover.
MAINTENANCE 51 2 NOTE • Do not dispense the entire 2.5 gallon amount continuously. Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. 6 3 Replace with a new water filter. Take the new water filter out of its packing and remove the protective cover from the o-rings. With the water filter tabs in the horizontal position, push the new water filter into the manifold hole and turn it clockwise until it stops.
MAINTENANCE Performance Data Sheet Model: LT1000P Use Replacement Cartridge: ADQ747935** The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and Standard 401 for the reduction of substances listed below.
MAINTENANCE 53 Average Influent Challenge NSF specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements Mercury @ pH 8.5 5.6 μg/L 6.0 μg/L ± 10% 92.5% 0.420 μg/L 2.0 μg/L NA Cyst* 100,000 cysts/L Minimum 50,000 cysts/L >99.99% 10 cysts/L N/A ≥ 99.95% Atenolol 240 ng/L 200 ± 40% ng/L > 95.50% 10.80 ng/L 30 ng/L NA Carbamazepine 1600 ng/L 1400 ± 40% ng/L 98.40% 25.
MAINTENANCE Application Guidelines/Water Supply Parameters Service Flow 0.5 gpm (1.9 lpm) Water Supply Community or Private Well - Potable Water Water Pressure Water Temperature 20 – 120 psi (138 – 827 kPa) 33 °F – 100 °F (0.6 °C – 37.8 °C) Capacity 200 gallons (757 liters) It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
TROUBLESHOOTING 55 TROUBLESHOOTING Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer.
TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Refrigerator and Freezer section are not cooling. Cooling system runs too much. Possible Cause Solutions The refrigerator control is set to OFF (some models). ••Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode.
TROUBLESHOOTING 57 Cooling Problem Food is freezing in the refrigerator compartment. Refrigerator or Freezer section is too warm. Solutions Doors are opened often or for long periods of time. ••When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors are not closed correctly.
TROUBLESHOOTING Cooling/Ice & Water Problem Refrigerator or Freezer section is too warm. Refrigerator or Freezer section is too cold. Frost or ice crystals form on frozen food (inside of sealed package). Frost or ice crystals form on frozen food (outside of package). Possible Cause Solutions Doors are opened often or for long periods of time. ••When the doors are opened often or for long periods of time, warm, humid air enters the compartment.
TROUBLESHOOTING 59 Ice & Water Problem Possible Cause Solutions ••The icemaker will produce approximately 70-184 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. ••Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. ••Replacing the water filter is recommended: ••Approximately every six months.
TROUBLESHOOTING Ice & Water Problem Icemaker is not making ice Ice has bad taste or odor. Icemaker is making too much ice. Possible Cause Solutions The ice detecting sensor is obstructed. ••Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation. The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on.
TROUBLESHOOTING 61 Parts & Features Problem Possible Cause Solutions ••Rearrange food containers to clear the door and door shelves. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. ••Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Operation section for more information. The doors were removed during product installation and not properly replaced.
TROUBLESHOOTING Noises Problem Possible Cause Solutions The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. ••Normal Operation Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. ••Normal Operation Refrigerator is not resting solidly on the floor.
TROUBLESHOOTING 63 Wi-Fi Network Problem Solutions The password for the Wi-Fi that you are trying to connect to is incorrect. ••Find the Wi-Fi network connected to your smartphone and remove it, then register your appliance on LG SmartThinQ application. Mobile data for your smartphone is turned on. ••Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) is set incorrectly.
LIMITED WARRANTY LIMITED WARRANTY FOR USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 65 ••Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual. ••Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
LIMITED WARRANTY Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
LIMITED WARRANTY 67 FOR CANADA Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase.
LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: ••Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; ••Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; ••Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water suppl
LIMITED WARRANTY 69 PROCEDURE FOR RESOLVING DISPUTES: Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
LIMITED WARRANTY Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules.
MEMO 71
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.