![](data:image/png;base64,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)
120
Category
Sub-
Category
Question Answer
Recovery
Solution
Hard Reset
(Factory
Reset)
How can I perform a
factory reset if I can’t
access the phone’s
setting menu?
If your phone does not restore to its
original condition, use a hard reset
(factory reset) to initialize it.
FAQ