Brochure

7
LG Air Conditioning Technologies
Training
The LG US Air Conditioning Technologies division is headquartered near Atlanta in Alpharetta, Ga along with a full training
academy. Additional LG Training Academies are located in California, Texas and New Jersey, and we have a number of Partner
Academies located throughout the United States. Classes are taught by world-class trainers with years of experience in
ductless technology with topics that cover everything from design and specication to installation and service.
For HVAC professionals, LG offers online instruction via our Learning Management System and classroom training at our
training academies which are placed strategically placed throughout the country. Training is open to all contractors;
ask your LG Electronics authorized distributor for details.
For more information and to nd out how you can be part of the next training class near you, visit training.lghvac.com
Service Tools
As part of our commitment to innovation, LG has developed innovative ways to enhance the service technician’s experience
during routine maintenance or service with these tools:
• LG SIMS (Smart Inverter Monitoring System) connects to select outdoor units and allows technicians to troubleshoot
accurately by interfacing directly with the unit and following step-by-step troubleshooting guidelines. This is a free
smartphone app developed by LG factory engineers.
• LG Telepresence connects technicians in the eld directly to LG Technical Assistance representatives via a live video feed
through the technician’s smartphone, allowing you to bring LG technical support with you to any jobsite.
TAKE YOUR BUSINESS TO NEW LEVELS
The LG Excellence Contractor Program provides specialized support and recognition for
contractors who have been trained by factory teams to install LG Residential and Light
Commercial Systems, helping to set contractors apart from your competitors. Along
with great incentives and recognition, the LG Excellence Contractor Program provides an
enhanced warranty, a website listing with LG Excellence designation on the LG website's
contractor locator, consumer lead referrals and local advertising materials. To nd out
how to put these tools to work for you, visit lghvac.com/excellence
TRAINING & RECOGNITION