ENGLISH USER GUIDE LM-K200QM Copyright ©2021 LG Electronics Inc. All rights reserved. MFL71777501 (1.0) www.lg.
About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices. • Descriptions are based on the device default settings. • Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice.
Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
Table of contents 01 03 Custom-designed Features Useful Apps 27 Installing and uninstalling apps 6 28 App Shortcuts 29 Phone 02 33 Messages 34 Camera 37 Photos Basic Functions 39 Google Chrome 9 Google Assistant Product components and accessories 10 Parts overview 12 Turning the power on or off 13 Installing the SIM card and memory card 15 Removing the memory card 15 Charging the battery 17 Touch screen 19 Home screen 24 Screen lock 25 Taking screenshots 25 Copy an
04 05 Settings Appendix 48 Settings 68 LG Language Settings 48 Network & internet 68 LG Bridge 53 Connected devices 69 Phone software update 55 Apps & notifications 71 Anti-Theft Guide 56 Battery 72 56 Display Open Source Software Notice Information 57 Sound 72 58 Storage Regulatory information (FCC ID number, etc.
01 Custom-designed Features
Google Assistant Overview Google Assistant on mobile makes it easy to get things done no matter where you are. Keep in touch, manage tasks and to do lists, get directions, control your connected home and more whether you are driving, on the go or at home. • To use this feature, first connect to the network and sign in to your Google Account. Sign in 1 Press the Google Assistant key on the left side of the device. OR Touch and hold 2 from the Home screen to launch Google Assistant.
Accessing by Voice 1 When the home screen is turned off or locked, say “Hey Google”. 2 When the Google Assistant screen appears, say a command or ask a question. Accessing from Home Screen or Any Other Screen 1 Press the Google Assistant key on the left side of the device. OR Touch and hold on the Home screen. 2 Say a command or question when you see screen. on the bottom of the • Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place.
02 Basic Functions
Product components and accessories The following items are included with your device. • Device • USB cable • Charger • Important Information Booklet • Ejection pin • The items supplied with the device and any available accessories may vary depending on the area and service provider. • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Some of the device parts are made of tempered glass.
Parts overview Earpiece Proximity/Ambient light sensor Nano-SIM/Memory card tray Front camera lens Volume keys (+/-) Google Assistant key Power/Lock key Touch screen Charger/USB cable port Stereo headset jack Microphone Rear camera lenses Flash Speaker Microphone Basic Functions 10
Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
• Some functions may be restricted for access, depending on the device specifications. • Do not put heavy objects on the device or sit on it. Doing so may damage the touch screen. • Screen-protective film or accessories may interfere with the proximity sensor. • If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly. Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key.
Power control options Press and hold the Power/Lock key, then select an option. • Power off: Turn the device off. • Restart: Restart the device. • Screenshot: Take a screenshot of the current screen you are viewing. • Emergency: Make an emergency call. Installing the SIM card and memory card Insert the SIM card provided by your mobile service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge.
2 Place the SIM card or memory card on the card tray and then insert the card tray into the device in the direction of the arrow. Memory card (optional-sold separately) SIM card • This device supports only Nano SIM cards. • For problem-free performance, it is recommended to use the device with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card.
Removing the memory card Unmount the memory card before removing it for safety. 1 On the Home screen, tap Settings Storage . 2 Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device. 3 Remove the memory card from the card tray. 4 Insert the card tray back into the slot. • Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device.
• Do not charge while the device or charging cable is wet or contains moisture. This can cause fire, electric shock, injury or damage to device. If there is moisture, stop using the device immediately and remove the moisture completely. • Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories. • Using the device when it is charging may cause electric shock. To use the device, stop charging it.
Touch screen You can familiarize yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion.
Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor. • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position.
Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen to directly go to the Home screen. You can manage all apps on the App page. Swipe up on the Home screen to view all installed apps. Home screen layout You can view all apps and organize widgets and folders on the Home screen.
• Quick access area: Fix main apps at the bottom of the screen so that they can be accessed from any Home screen canvas. • Home touch button -- : Return to the previous screen. Close the keypad or pop-up windows. -- : Tap to go to the Home screen. To launch Google search, touch and hold. -- : Tap to view a list of recently used apps or run an app from the list.
Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards. • You can tap to add, delete or arrange quick access icons. • If you touch and hold the icon, the settings screen for the corresponding function appears. • You can use the notifications panel even on the lock screen. Drag the notifications panel while the screen is locked to quickly access the desired features.
Switching the screen orientation You can set the screen orientation to automatically switch according to the device’s physical orientation. On the notification panel, tap Auto-rotate from the quick access icon list. You can also tap Settings Display Advanced and activate Autorotate screen. Editing the Home screen On the Home screen, touch and hold on an empty space, then select the desired action from below.
Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired location. • To keep frequently used apps at the bottom of the Home screen, touch and hold an app, then drag it to the quick access area at the bottom. • To remove an icon from the quick access area, drag the icon to the Home screen. Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app.
Screen lock Screen lock overview Your device’s screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time. If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately. To ensure security and prevent unwanted access to your device, set a screen lock. • A screen lock also prevents unnecessary touch input on the device screen and reduces battery consumption.
Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. OR Press and hold the Power/Lock key, then tap Screenshot. • Screenshots can be viewed from the Screenshots folder in Photos. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them.
03 Useful Apps
Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use Google Play or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. • Some apps may charge fees. • If you use mobile data, you may be charged for data usage, depending on your pricing plan. • SmartWorld may not be supported depending on the area or service provider.
Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messages, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • Tap to set a widget for the app. • Tap to check the app information. • This feature is available only on some apps.
Phone Calls Make a call by entering a phone number or from saved contacts, speed dial numbers, recent calls, all from one app. From the Home screen, tap . • To call a contact or recent call, tap the contact and tap . • To open the dialpad, tap . Enter a number, then tap to call. See recent calls. Open the dialpad to dial a number. See all your contacts.
Tips & tricks • During a call: Your touchscreen goes dark to avoid accidental touches. To wake it up, move it away from your face or press the Power/Lock key. • Multi-task: While you’re on a call, tap to hide the call screen and look up a phone number, address, or open other apps. To reopen the call screen, swipe the status bar down and tap Ongoing call. • Contacts: To search your contacts, tap .
Answer & end calls Answer a call: When your phone is locked, swipe up. When the phone is unlocked, tap ANSWER. Ignore a call: When your phone is locked, swipe down. When the phone is unlocked, tap DECLINE. You can also press a volume button to silence the ringer. . Select • Respond with a text: When your phone is locked, tap a message to immediately send. • End a call: Tap . • During a call: Tap on the call screen to mute the call. To hide the call screen, tap .
3-way calls During a call, you can start another call, switch between them, or join them in a 3-way call: • To answer a second call, swipe up. • The first call goes on hold if you answer the second call. To switch between calls, tap . • To dial a second call, tap , enter a number, then tap to call. The first call goes on hold when you tap . To join the calls after the second call answers, tap . Your phone number Go to Settings About phone to check your phone number.
Messages Sending a message You can create and send messages to your contacts using the Messages app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. . 1 Tap . 2 Tap Specify a recipient and create a message. 3 • To use multimedia options, tap . • To access optional menu items, tap . 4 Tap to send the message. Reading a message You can view exchanged messages organized by contact. . 1 Tap 2 Select a contact from the message list.
Camera You can use the Camera app to take and share photos and videos. Starting the camera From the Home screen, tap . • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance. • Images included in this user guide may be different from the actual device. • Photos and videos can be viewed or edited in Gallery. See Photos overview for details.
Taking a photo 1 Tap the subject to focus the camera on. 2 Tap to take a photo. • You can also press the Volume Down or Volume Up key to take a photo. Recording a video 1 Tap to start recording a video. • To take a photo while recording a video, tap . • To pause the video recording, tap . To resume the video recording, tap . • While recording a video, you may spread or pinch two fingers to zoom in or out. 2 Tap to end the video recording.
Exposure Set the exposure level. Video quality Select values for resolution and size for recording videos. Restore defaults Restore camera settings to defaults. Version Info Shows camera version info. Additional options on the front camera Selfie Mirror Saves as flipped images when taking a selfie. Other useful features in the Camera app Switching between cameras You can switch between the front and rear cameras to suit your environment.
Photos Photos overview You can view and manage photos and videos saved on your device. 1 From the Home screen, tap . • Saved photos and videos are displayed by folder in the Albums tab. 2 Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo/video, swipe left or right to view the previous or next photo/video. • You can view the photos or videos organized by year, month or date in the Photos tab.
Viewing photos Back to the previous screen. Share images. Edit images. Access additional options. Delete images. Google Lens • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again. Editing photos 1 While viewing a photo, tap . 2 Use a variety of effects and tools to edit the photo. 3 Tap Save to save changes. • The changes are overwritten to the original file. Playing a video Back to the previous screen. Access additional options. Pause or play the video.
Editing videos 1 While viewing a video, tap . 2 Use a variety of effects and edit tools to edit the video. Adjust the video duration. 3 Tap Save copy to save changes. Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap . • Tap while viewing a photo or video. • Deleted files are automatically moved to Trash and they can be restored within 60 days.
Google apps You can use Google apps by setting up your Google Account. The Google Account registration window appears automatically when you use a Google app for the first time. If you do not have a Google Account, create one from your device. For details on how to use an app, see Help in the app. • Some apps may not work depending on the area or service provider. Google Use Google to search for web pages, images, news and more by entering or speaking keywords.
Google Play Movies & TV Use your Google Account to rent or purchase movies. Purchased contents can be played anywhere. Google Photos Google Photos is the home for all your memories to help you find and relive all the moments that matter. Google Docs Write, edit, share or collaborate on documents with others from online or from another device. Google Keep Notes Create, edit, and share text and photo notes with Google Account.
Google Home Set up and control your Google Nest, Chromecast, and other smart devices. Google News Access the comprehensive up-to-date news coverage, aggregated from sources all over the world by Google News. Google Podcasts You can find and listen to podcasts. Google Calendar You can use the calendar to manage events and tasks. Google Files Free up space on your phone, find files fast, and easily share them with others. Google Duo Simple, high-quality video chat so you never miss a moment.
Contacts Contacts overview You can save and manage contacts. 1 Swipe up on the Home screen. 2 Tap Contacts. Adding contacts Adding new contacts 1 On the contact list screen, tap . 2 Enter contact details and tap Save. Importing contacts You can import contacts from another storage device. Settings Import. 1 On the contact list screen, tap 2 Select the source and target locations of the contact you want to import. 3 Select the contacts.
Contacts list Editing contacts 1 On the contact list screen, select a contact. and edit details. 2 On the contact detail screen, tap 3 Tap Save to save changes. Deleting contacts Tap Select on the contact list screen, select contacts you want to delete, then tap . • Deleted contacts may not be restored. Adding favorites You can register frequently used contacts as favorites. 1 On the contact list screen, select a contact. 2 On the contact detail screen, tap .
Clock Alarm You can set an alarm to trigger it at a specified time. 1 2 3 4 Swipe up on the Home screen. Tap Clock Tap . to add a new alarm. Configure the alarm settings and tap OK. • If you select a previously set alarm, you can edit the alarm. World clock You can view the current time in cities around the world. 1 Swipe up on the Home screen. 2 Tap Clock . 3 Tap and add a city. Timer You can set the timer to trigger an alarm after a specified period of time. 1 Swipe up on the Home screen.
Stopwatch You can use the stopwatch to record a lap time. 1 Swipe up on the Home screen. 2 Tap Clock . 3 Tap to initiate the stopwatch. • To record a lap time, tap Lap. 4 Tap to suspend the stopwatch. • To resume the stopwatch, tap . • To clear all the records and restart the stopwatch, tap Reset. Calculator You can use two types of calculators: the simple calculator and the scientific calculator. 1 Swipe up on the Home screen and tap Calculator. 2 Use the keypad to make a calculation.
04 Settings
Settings You can customize the device settings in accordance with your preferences. On the Home screen, tap Settings. • Tap and enter a keyword in the search box to access a setting item. Network & internet Wi-Fi You can connect to nearby devices over a Wi-Fi network. Connecting to a Wi-Fi network 1 On the settings screen, tap Network & internet 2 Tap to activate it. Wi-Fi. • Available Wi-Fi networks appear automatically. 3 Select a network. • You may need to enter the network’s Wi-Fi password.
Mobile network You can customize the mobile networks settings. 1 On the settings screen, tap Network & internet Mobile network. 2 Customize the following settings: • Mobile data: You can turn mobile data on and off. You can also manage mobile data usage. • Roaming: Browse the web, use emails, multimedia messages and other data services overseas. • App data usage: You can track the total amount of data used on your phone and data used for each app.
Hotspot & tethering Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’s mobile data. 1 On the settings screen, tap Network & internet Hotspot & tethering Wi-Fi hotspot and then tap to activate it. 2 3 Turn on Wi-Fi on the other device, and select the name of the device Enter Hotspot name and password. network on the Wi-Fi list. 4 Enter the network password.
• This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information. • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files. • Operating systems that support tethering are Window XP or higher, or Linux.
Airplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available. • On the settings screen, tap Network & internet Advanced Airplane mode. VPN You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks. Adding VPN 1 On the settings screen, tap Network & internet 2 Tap . Advanced VPN.
Connected devices You can view the status of all the connected devices with Bluetooth, Cast, etc. You can configure the connection preferences as below. Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device 1 On the settings screen, tap Connected devices preferences Bluetooth. Connection 2 Tap to activate it.
Cast If you have a Chromecast, or other device that can cast, you can show your phone’s screen on a TV. Cast your screen 1 On the settings screen, tap Connected devices preferences Cast. Connection 2 On the list, tap the device to which you want to cast your screen. Stop casting your screen 1 Swipe down from the top of your device’s screen. 2 On the Cast notification, tap Disconnect. Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device.
Chromebook Link your phone to a Chromebook so you can text from your computer, share your phone’s internet connection, and simplify unlocking. Nearby Share Share files with nearby devices. Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. 1 On the settings screen, tap Apps and notifications. 2 Customize the settings. • Notifications: You can change notification settings for certain apps.
Battery You can view the current battery level and configure battery related options. 1 On the settings screen, tap Battery. 2 Customize the following settings: • Battery Saver: Reduce battery consumption by cutting down some device settings, such as the display brightness, speed and vibration intensity. • Battery Manager: When Battery Manager detects that apps are draining battery, you will have the option to restrict these apps. Restricted apps may not work properly and notifications may be delayed.
• Auto-rotate screen: Automatically rotate the screen according to the device’s orientation. • Font size: Change the font size. • Display size: Set the items on the screen to a size easy for you to see. Some items may change position. • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display. • Lock screen display: Change the information displayed on the locked screen.
• Dial pad tones: Enable/disable the dial pad tone. • Screen-locking sounds: Enable/disable the screen locking sounds. • Charging sounds and vibration: Enable/disable the charging sounds and vibration. • Touch sounds: Enable/disable the touch sounds. • Touch vibration: Enable/disable the haptic feedback for tapping a key. • Emergency dialing signal: Select a dialing signal option for emergency calls. Storage You can view and manage internal storage on the device or storage space of the memory card.
Privacy You can adjust your privacy settings. 1 On the settings screen, tap Privacy. 2 Customize the following settings. • Permission manager: Allows you to check and change the permissions granted to the apps. • Show passwords: Displays characters briefly as you type. • Lock screen: Allows you to set notifications to show on the lock screen.
Security You can customize lock screen and security settings. On the settings screen, tap Security and customize the following settings. • Google Play Protect: Scans your device daily for potentially harmful apps. • Security update: Check for software update and configure automatic installation settings. • Find My Device: Remotely track the device location. You can also protect your data securely if you lost your device. • Google Play system update: Check for Google Play system update.
Accessibility You can manage accessibility plug-ins installed on your device. 1 On the settings screen, tap Accessibility. 2 Customize the following settings: • Volume key shortcut: You can use the volume key shortcut to turn on TalkBack or another accessibility tool quickly. • Select to Speak: Allows you to tap items to hear spoken feedback. • TalkBack: Set the device to notify screen status or actions via voice.
• Dwell timing: If you use a mouse, you can set the cursor to take action automatically when the cursor stops moving for a certain amount of time. This feature can be helpful for users with motor impairments. • Power button ends call: When this setting is enabled, you can simply press the power button to end a call. This feature can make it faster and easier to hang up. • Auto-rotate screen: Automatically rotates the screen according to the device’s orientation.
Digital Wellbeing & parental controls You can get an overview of your device usage, set a timer for each app, and manage the screen time and notifications. You can also set up parental controls. Select Digital Wellbeing & parental controls on the settings screen and set the desired function. Google You can use Google settings to manage your Google apps and account settings. On the settings screen, tap Google.
System Languages & input You can customize language and keyboard settings for your device. 1 On the settings screen, tap System Languages & input. 2 Customize the following settings: • Languages: Select a language to apply for the device. • Virtual keyboard: Allows you to customize the Gboard, Google voice typing settings. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys. • Spell checker: Allows you to set various options for the Google Spell Checker.
Date & time You can customize date and time settings for your device. 1 On the settings screen, tap System Date & time. 2 Customize the settings. Backup Your Google Account data is backed up online. If you reset or replace your phone, just log in to your Google Account to restore the contacts, events, and other details you synced with the account. 1 On the settings screen, tap System Backup. 2 Customize the following settings: • Back up to Google Drive: Change Google drive backup settings.
System updates From time to time, updates may become available for your phone. You can download and apply updates through the Settings menu. On the settings screen, tap System Advanced System updates. Update Center You can check and install the latest version of an app or software. On the settings screen, tap System Advanced Update Center. About phone You can view information about your device, such as the name, status, software details and legal information.
05 Appendix
LG Language Settings Select a language to use on your device. • On the home screen, tap Settings System Languages & input Languages Add a language, and select a language. -- Touch and hold and drag it to the top of the language list to set it as a default language. LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. • The supported features may vary depending on the device.
Installing LG Bridge on a computer 1 2 3 4 Go to www.lg.com/us from your computer. In the search bar, enter the name of your device. Click Support Manuals and Downloads. Click the Software & Firmware tab, then click LG BRIDGE - COPY FILES, AND BACKUP YOUR DEVICE and download the setup file. Phone software update LG Mobile phone software update from the Internet For more information about using this function, please visit http://www.lg.com/common/index.jsp, select your country and language.
LG Mobile Phone software update via Over-the-Air (OTA) This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device. To perform the phone software update, tap Settings System Advanced Update Center Software Update.
Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google Account or screen lock information can use the device. All you need to make sure your device is protected is: • Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can't be erased using the Settings menu unless your screen is unlocked.
Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
Trademarks • Copyright © 2021 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Corp. • Google, Android, Google Play, YouTube and other marks are trademarks of Google LLC. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. • All other trademarks and copyrights are the property of their respective owners.
Laser Safety Statement FDA Notice Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019 Caution! This product employs a Laser system. To ensure proper use of this product, please read this owner’s manual carefully and retain for future reference. Should the unit require maintenance, contact the LG Authorized Service Center.
Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table.
FAQ This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is in use.
Device overheats while charging. • The device and the charger may become hot while charging. During wireless charging or fast charging (if supported), the device may become even hotter. If the battery temperature rises above a certain level, the device may stop charging. -- Disconnect the charger from the device and close any running apps. Let the device cool down before charging the device or running an app again.
• The screen brightness and the operating speed may be limited to cool down the device. Any running apps or features may slow down or stop. The device may stop charging. SIM card error Make sure the SIM card is correctly inserted. No network connection or dropped network Signal is weak. Move to a window or an open area. You are outside the carrier network area. Move and check the network. Calls are not available New network not authorized. Make sure you have not set call barring for the incoming number.
Error messages appear when launching the camera Charge the battery. Free some memory by transferring files to a computer or deleting files from your device. Restart the device. If you are still having trouble with the camera app after trying these tips, contact the LG Authorized Service Center. The photo quality is poor The quality of your photos may vary, depending on the surroundings and the photography techniques you use.
Hangs or freezes Restart the device • If your device freezes or hangs, you may need to close apps or turn the device off and then on again. Perform a boot-up • Press and hold the Power/Lock key and the Volume Down key until the device restarts. Reset the device • If the methods above do not solve your problem, perform a factory data reset. • On the settings screen, tap System Advanced Reset options Erase all data (factory reset). -- Reset all settings for the device and delete data.
A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device. Make sure you have the proper driver installed and updated on your computer. Downloaded application causes a lot of errors Application has problems. Remove and reinstall the application.
06 For Your Safety
Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment. Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’s body and the back of the device. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.
What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC. One of these limits is expressed as a Specific Absorption Rate, or “SAR.
Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children.” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all”. For example, the Stewart Report from the United Kingdom [“UK”] made such a recommendation in December 2000.
National Council on Radiation Protection and Measurements http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’s requirements for exposure to radio waves. Your wireless device is a radio transmitter and receiver.
The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFK200QM. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than devices that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless device rating values are then added together.
The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
TIA Safety Information The following is the complete TIA Safety Information for wireless handheld devices. Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices.
Persons with pacemakers: • Should ALWAYS keep the device more than six (6) inches from their pacemaker when the device is turned ON; • Should not carry the device in a breast pocket; • Should use the ear opposite the pacemaker to minimize the potential for interference; • Should turn the device OFF immediately if there is any reason to suspect that interference is taking place. Hearing Aids Some digital wireless devices may interfere with some hearing aids.
Blasting Areas To avoid interfering with blasting operations, turn your device OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions. Potentially Explosive Atmosphere Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Part 15.105 Statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
• The entire device should be recycled in compliance with Lithium-Ion battery recycling standards because of the internal battery. To dispose of properly, call (800) 822-8837 or visit www.call2recycle.org. • Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption. • Use and store your device in temperatures between 0 °C/32 °F and 40 °C/104 °F, if possible.
• Unplug the power cord prior to cleaning your device, and wipe the power plug pin with a clean dry cloth when it’s dirty. When using the power plug, ensure that it’s firmly connected. If not, it may cause excessive heat or fire. If you put your device in a pocket or bag without covering the receptacle of the device (power plug pin), metallic articles (such as a coin, paperclip or pen) may shortcircuit the device. Always cover the receptacle when not in use.
Explosion, Shock, and Fire Hazards • Do not put your device in a place subject to excessive dust and keep the minimum required distance between the power cord and heat sources. • Unplug the power cord prior to cleaning your device, and clean the power plug pin when it’s dirty. • When using the power plug, ensure that it’s firmly connected. If not, it may cause excessive heat or fire.
• Do not turn your device on or off when putting it to your ear. • Use accessories, such as earphones and headsets, with caution. Ensure that cables are tucked away safely. • Please ensure that the product does not get in contact with liquid. Do not use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color. Please note that this may render your product ineligible for repair services provided under the product’s limited warranty.
Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the wireless device industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type emitted by wireless devices; • Design wireless devices in a way that minimizes any RF exposure to the user that is not necessary for device function; and • Cooperate in providing users of wireless devices with the best possible information on possible effects
3. What kinds of devices are the subject of this update? The term “wireless device” refers here to handheld wireless devices with built-in antennas, often called “cell”, “mobile”, or “PCS” devices. These types of wireless devices can expose the user to measurable Radio Frequency (RF) energy because of the short distance between the device and the user’s head. These RF exposures are limited by FCC safety guidelines that were developed with the advice of the FDA and other federal health and safety agencies.
5. What research is needed to decide whether RF exposure from wireless devices poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless devices would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists.
7. How can I find out how much Radio Frequency energy exposure I can get by using my wireless device? All devices sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures. The FCC established these guidelines in consultation with the FDA and the other federal health and safety agencies. The FCC limit for RF exposure from wireless devices is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg).
9. What steps can I take to reduce my exposure to Radio Frequency energy from my wireless device? If there is a risk from these products — and at this point we do not know that there is — it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to Radio Frequency (RF) energy.
11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices. For this reason, the FDA helped develop a detailed test method to measure Electro Magnetic Interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical Instrumentation (AAMI).
Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; • Use hands-free operation, if available; • Pull off the road and park before making or answering a call if driving conditions or the law require it.
6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary. But if you need to dial while driving, follow this simple tip -- dial only a few numbers, check the road and your mirrors, then continue. 7. Do not engage in stressful or emotional conversations that may be distracting.
07 LIMITED WARRANTY USA
Limited Warranty – USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG (as defined hereinafter in the Definitions) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S.
(3) Damage or defects of the Product caused by transportation and/or handling, including scratches, dents, chips, and/or other damage to the finish of your Product including the external housing and cosmetic parts, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery (Call: 1-800-793-8896). (4) D amage or defects to antennas unless caused directly by defects in material or workmanship.
PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules.
