ENGLISH USER GUIDE LML212VL Copyright ©2018 LG Electronics Inc. All rights reserved. MFL70580601 (1.1) www.lg.
About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices. • Descriptions are based on the device default settings. • Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice.
Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.
Table of contents 01 41 Memory card encryption 42 Taking screenshots 43 Entering text Custom-designed Features 49 Do not disturb 6 Camera features 6 Gallery features 9 Google Assistant 10 Multi-tasking feature 03 Useful Apps 02 51 Installing and uninstalling apps 52 App trash 53 App Shortcuts 54 Phone Basic Functions 59 Messages 60 Camera 69 Gallery 13 Product components and accessories 14 Parts overview 17 Turning the power on or off 18 Installing the SIM card 20
83 Email 83 FM Radio 84 File Manager 84 Smart cleaning 84 Downloads 04 Settings 86 Settings 86 Network & internet 93 Connected devices 95 Sound 96 Display 97 Lock screen & security 98 Extensions 99 Apps & notifications 100 Battery 100 Storage 101 Accounts 101 Accessibility 103 Google 05 Appendix 107 LG Language Settings 107 Phone software update 109 Anti-Theft Guide 110 Open Source Software Notice Information 110 Trademarks 111 FAQ 06 For Your Safety 07 LIMITED WARRANTY USA 103
01 Custom-designed Features
Camera features Flash Jump-Cut You can create a GIF by taking photos at three second intervals. 1 Tap 2 Tap 3 Tap , then tap MODE Flash Jump-Cut . to set the number of cuts you want to take. to take photos. Gallery features Creating a movie You can create a new movie by putting images and videos together. , select an album, then tap Create movie. 1 Tap 2 Select images or videos for your movie and tap NEXT. 3 Edit the selected images and videos and then tap SAVE.
Deleting files You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail. Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added. • Touch and hold a file, and then tap another file for multiple selection. Rearranging files To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
Making a GIF You can easily make a GIF file using recorded video. 1 At the desired starting point while watching a video, tap . 2 Select the length of the GIF you want to create. • GIF is generated for the time selected from the current time. • For videos less than 5 seconds, GIF images are automatically generated for the remaining time. • You may use this feature solely for creative purposes.
Google Assistant You can manage tasks, plan your day, get answers, and much more. • To use this feature, first connect to the network and sign in to your Google account. Launching Google Assistant 1 Press and hold from the Home screen to launch Google Assistant. 2 Tap GET STARTED. 3 Follow the on-screen instructions to configure the voice settings. • The device saves your voice data for recognition. Launching Google Assistant with your voice 1 Say “Ok Google” when the screen is turned off or locked.
Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. 1 Tap from the Home touch buttons. • Recently-used apps appear. 2 Tap at the top of the desired app to use the Multi-Window feature. • The selected app appears at the top half of the screen. You can also access this feature by doing the following: 1 Touch and hold while using an app. • Recently-used apps appear on the split screen.
• To deactivate the Multi-Window feature, touch and hold on the Home touch button. • To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap on the Home touch buttons.
02 Basic Functions
Product components and accessories The following items are included with your device. • Device • USB cable • Quick Start Guide • Charger • The items supplied with the device and any available accessories may vary depending on the area and service provider. • Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.
Parts overview Proximity/Ambient light sensor Earpiece Front camera lens Microphone Touch screen Stereo headset jack Microphone Rear camera lens Flash Power/Lock key Volume keys (+/-) Speaker Charger/USB cable port Basic Functions 14
• Press and hold the volume down (-) key and Power/Lock key at the same time for a second to take a screenshot. • Proximity/Ambient light sensor -- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.
• Some functions may be restricted for access, depending on the device specifications. • Do not put heavy objects on the device or sit on it. Doing so may damage the touch screen. • Screen-protective film or accessories may interfere with the proximity sensor. • If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly. Hold the device correctly as shown below.
Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual. Turning the power off Press and hold the Power/Lock key, then select Power off. Power control options Press and hold the Power/Lock key, then select an option. • Power off: Turn the device off. • Power off and restart: Restart the device.
Installing the SIM card Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device. 1 To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below. 2 Slide the SIM card into the SIM card slot with the gold-colored contacts facing downwards.
• This device supports only Nano SIM cards. Nano Micro Standard • For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider. To remove the SIM card Push the pin on the left of the SIM card slot downwards, as indicated in the image below. Precautions when using the SIM card • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.
Inserting the memory card The device can support up to a 32 GB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. 1 To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below. 2 Insert the memory card into the memory card slot. Memory card (optional) Upper slot • Some memory cards may not be fully compatible with the device.
Removing the memory card Unmount the memory card before removing it for safety. Tools Settings Storage . 1 Tap 2 Remove the back cover and pull out the memory card. • Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
2 Insert the battery. 3 To replace the cover onto the device, align the back cover over the battery compartment and press it down until it clicks into place. • Follow the instructions in this user guide cautiously when handling the device. Failure to do so may damage the device or cause injury to yourself or others.
Removing the battery Open the back cover and pull out the battery. • Turn off the device before removing the battery. Failure to do so may damage the device. Charging the battery Before using the device, fully charge the battery.
• Make sure to use the USB cable provided with your device. • Make sure to use an LG-approved charger, battery and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device. • Using the device when it is charging may cause electric shock. To use the device, stop charging it. • Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.
Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Stop apps and functions from running in the background to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth® or Wi-Fi network function when not using them. • Set the screen timeout to as short a time as possible. • Minimize the screen brightness. • Set a screen lock when the device is not in use.
Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap the screen twice quickly to zoom in or out on a specific app. Dragging Touch and hold an item, such as an app or widget, then move your finger to a desired location in a controlled motion. You can use this gesture to move an item.
Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.
• A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books. • Do not press the screen with excessive force. • Gently tap with your fingertip on the option you want.
Home screen layout You can view all apps and organize widgets and folders on the Home screen. Status bar Weather widget Google search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider. • Status bar: View status icons, the time and the battery level. • Weather widget: View the weather information or time for a specific area.
• Home touch buttons -- : Return to the previous screen. Close the keypad or pop-up windows. -- : Tap to go to the Home screen. To launch Google Assistant, touch and hold. -- : Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi-Window feature, touch and hold the button while using an app.
Changing the color of the Home touch buttons bar You can change the background color of the Home touch buttons. Tools Settings Display Home touch buttons. 1 Tap 2 Under Color, tap the desired color. Lock/hide icon The icon to lock or hide the Home touch buttons appears at the bottom left of the screen. If you want to lock the Home touch buttons while shown, tap on the left of the Home touch buttons. To hide the Home touch buttons again, double-tap .
Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device's status by viewing notification icons displayed on the status bar.
Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards or tap . • To rearrange, add, or remove icons, tap EDIT. • If you touch and hold the icon, the settings screen for the corresponding function appears. EDIT • You can use the notifications panel even on the lock screen. Drag the notifications panel while the screen is locked to quickly access the desired features.
Switching the screen orientation You can set the screen orientation to automatically switch according to the device's physical orientation. On the notification panel, tap Rotation from the quick access icon list. Tools Settings Display and activate AutoYou can also tap rotate screen. Editing the Home screen On the Home screen, touch and hold on an empty space, then select the desired action from below.
• To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings. See Home screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash. See App trash for details. • To change the default screen, touch and hold on a blank area of the Home screen, move to desired screen, tap , then tap the screen once more.
Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap . Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired location.
Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. • To edit the folder name and color, tap the folder name. • To add apps, touch and hold an app, then drag it over the folder and release it. • To remove an app from the folder, touch and hold the app and drag it to outside the folder.
• Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to the first screen after the last screen). • Search: Search by swiping down on the Home screen. Screen lock Screen lock overview Your device's screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time. If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.
Secure start-up settings For additional security for your device, you can enable the Secure start-up option when setting a screen lock. • You cannot use all functions, except for emergency calls, until you unlock the device. • If you forget your decryption password, you cannot restore encrypted data and personal information. Precautions for the secure start-up feature • If you forget your decryption password, you cannot restore encrypted data and personal information.
KnockON You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user. • When tapping the screen, use your fingertip. Do not use a fingernail. • To use the KnockON feature, make sure that the proximity/light sensor is not blocked by a sticker or any other foreign substance. Turning the screen on Double-tap the middle of the screen.
Memory card encryption You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device. 1 Tap Tools Settings Lock screen & security Encryption & credentials Encrypt SD card. 2 Read the on-screen overview of memory card encryption and then tap CONTINUE to continue. 3 Select an option and tap ENCRYPT NOW. • New data encryption: Encrypt only data that is saved on the memory card after encryption.
Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in Gallery. Via Capture+ On the screen where you want to take a screenshot, drag the status bar downwards, then tap . • When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up (+) key twice.
Entering text Using the Smart keyboard You can use the Smart keyboard to enter and edit text. With the Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing. Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right.
Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are. Enter text, then tap a suggested word. • The selected word is automatically entered. You do not need to manually type every letter of the word. Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard.
• This option is available on the QWERTY, QWERTZ and AZERTY keyboards. • This function may not be supported for some languages. Customizing the keyboard height You can customize the keyboard height to maximize hand comfort when typing. 1 Tap Tools Settings System Language & input On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height. You can also tap on the keyboard and tap Keyboard height and layout Keyboard height. 2 Adjust the keyboard height.
Splitting the keyboard You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode. To split the keyboard, turn the device horizontally and spread it apart on both sides with holding the keyboard with two fingers. To attach the keyboard, close it with pressing with two fingers. One-handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand.
Adding languages to the keyboard You can make additional languages available for keyboard input. Tools Settings System Language & input On-screen 1 Tap keyboard LG Keyboard Select languages. You can also tap on the keyboard and tap Select languages. 2 Select the languages you want to use on the keyboard. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them.
Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. 1 On the keyboard, touch and hold and select . You can also touch and hold the text input window, then select CLIP TRAY. 2 Select and paste an item from the clip tray. • A maximum of 20 items can be saved to the clip tray. • Tap to lock saved items in order not to delete them, even when the maximum quantity is exceeded. A maximum of ten items can be locked.
Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Tools Settings Sound Do not disturb. Tap • Mode and select the mode you want: -- Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound. -- Total silence: Disable both the sound and vibration. • Select priorities: Receive alarms and the notifications for the selected apps.
03 Useful Apps
Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. • Some apps may charge fees. • If you use mobile data, you may be charged for data usage, depending on your pricing plan. • SmartWorld may not be supported depending on the area or service provider.
Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation. 1 Touch and hold an empty area of the Home screen, then tap App trash. 2 Choose the desired option. • Restore: Reinstall the selected app.
App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messages, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps.
Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial. 1 Tap 2 Make a call by using a method of your choice: • Enter a phone number and tap . • Touch and hold a speed dial number. • Search for a contact by tapping the initial letter of a contact name in the contact list, and then tap .
Answering a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. Tools Settings • To answer a call using a shortcut key, tap Network & internet Call Answer and end calls Press the Volume Up key to, and select Answer call. Tools Settings • To end a call without turning off the screen, tap Network & internet Call Answer and end calls, and activate End call with the Power key.
Checking an incoming call while using an app When a call comes in while using an app, a pop-up notification can be displayed at the top of the screen. You can receive the call, reject the call, or send message from the pop-up screen. • Tap Tools Settings Network & internet Call Additional settings Incoming voice call pop-up. Viewing missed calls If there is a missed call, the status bar at the top of the screen displays . To view missed call details, drag the status bar downwards.
Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: • Hold (This function may vary depending on the service provider): Place the current call on hold. • Contacts (This function may vary depending on the service provider): Allows access to your contacts list. • Add call (This function may vary depending on the service provider): Allows you to add another caller to initiate a conference call. • Keypad: Display or hide the dial pad.
Viewing call records To view recent call records, tap Call logs. Then, you can use the following functions: • To view detailed call records, select a contact. To make a call to the selected contact, tap . Delete. • To delete call records, tap • The displayed call duration may differ from the call charge. Consult with your service provider for more information. Configuring call options You can configure various call options. 1 Tap 2 Tap Dial or Call logs.
Messages Sending a message You can create and send messages to your contacts using the Messages app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. . 1 Tap 2 Tap . 3 Specify a recipient and create a message. • To attach files, tap . • To access optional menu items, tap . 4 Tap or to send the message. Reading a message You can view exchanged messages organized by contact. . 1 Tap 2 Select a contact from the message list.
Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. . Tap • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance. • Images included in this user guide may be different from the actual device. • Photos and videos can be viewed or edited in Gallery. See Gallery overview for details.
Auto mode You can take photos or record videos by selecting a variety of camera modes and options. , then tap MODE Auto ( A ). 1 Tap 2 To take a photo, tap . To record a video, tap . Turn the flash on or off. Switch between front and rear cameras. Apply a film filter effect. Select a camera mode. Change the camera options. Open Gallery. Take photos. Record videos. Taking a photo 1 Select a camera mode and tap the subject to focus the camera on. 2 Tap to take a photo.
Recording a video 1 Select a camera mode and tap the subject to focus the camera on. 2 Tap . • To take a photo while recording a video, tap . • To pause the video recording, tap . To resume the video recording, tap . 3 Tap to end the video recording. Customizing the camera options You can customize a variety of camera options to suit your preferences. Tap on the screen. • Available options vary depending on the selected camera (front or rear camera) and the selected camera mode.
Storage Select if you want to store the pictures and videos in the Internal storage or SD card. (Available when the memory card is inserted.) Help Provide Help for each camera menu. Additional options on the front camera Selfie shot Take a selfie by selecting its option between Gesture shot and Auto shot. Gesture view Allows you to view the photo immediately after taking a photo. Save as flipped Save as flipped images after taking selfies.
Other useful features in the Camera app Auto-Exposure/Auto-Focus lock You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen. • This feature is available only in specific modes. Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or swipe the screen in any direction to switch between the front and rear cameras.
• Use the front camera to take selfies. See Selfie shot for details. Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video. • On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar. • You can also drag the button up, down, left or right (depending on the orientation of the phone). This feature is available only in Auto mode and Manual camera mode.
• To use this feature, switch to the front camera mode, then tap Selfie shot Gesture shot. • Make sure that your palm and fist are within the reference line so that the camera can detect them. • This feature may not be available while using some of the camera features. Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically.
Interval shot You can take selfies at an interval. While using the front camera, you can show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at regular intervals after a timer delay of three seconds. Gesture view After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face. • Tap Gesture view to enable the Gesture view feature. • Only one preview is available each time a photo is taken.
quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. 1 Tap 2 Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos. quick share icon • The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device.
Gallery Gallery overview You can view and manage photos and videos saved on your device. 1 Tap . • Saved photos and videos are displayed by folder. 2 Tap a folder and select a file. • View the selected file in full-screen mode. • While viewing a photo, swipe left or right to view the previous or next photo. • While viewing a video, swipe left or right to rewind or fast-forward the video. • Some file formats may not be supported, depending on the installed software.
Writing a memo on the photo 1 While viewing a photo, tap . 2 Write a memo on the photo and tap SAVE. • The memo is applied to the photo. • Some photos may not support the photo memo feature. Editing photos 1 While viewing a photo, tap . 2 Use a variety of effects and tools to edit the photo. 3 Tap SAVE to save changes. • The changes are overwritten to the original file. Save copy. • To save the edited photo as another file, tap Playing a video Open with QSlide. Pause or play the video.
Editing videos 1 While viewing a video, tap . 2 Use a variety of effects and edit tools to edit the video. Adjust the resolution. Revert the edit. Automatically create a 15 sec, 30 sec or 60 sec video clip. Create a movie using various effects. Launch the KineMaster video editor. Select a section to change the play speed. Adjust the video duration. 3 Tap SAVE to save changes. Creating a video You can create a new video by putting images and videos together. See Creating a movie for details.
Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • Tap in an album, select files to delete, then tap DELETE. • Deleted files are automatically moved to Trash and they can be restored to Gallery within 7 days. Trash, then tap to permanently delete the files. In • In Gallery, tap this case, the files cannot be restored.
Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help section in the app. • Some apps may not work depending on the area or service provider. Docs Create documents or edit documents created online or from another device. Share and edit documents together with others.
Photos View or share photos or albums saved on your device. Play Movies & TV Use your Google account to rent or purchase movies. Purchased contents can be played anywhere. Play Music Purchase music files from the Play Store. Play music files saved on your device. Sheets Create spreadsheets or edit spreadsheets created online or from another device. Share and edit spreadsheets together with others. Slides Create presentation material or edit presentation material created online or from another device.
Contacts Contacts overview You can save and manage contacts. Productivity Contacts. Tap Adding contacts Adding new contacts 1 On the contact list screen, tap . 2 Enter contact details and tap SAVE. Importing contacts You can import contacts from another storage device. 1 On the contact list screen, tap Manage contacts Import. 2 Select the source and target locations of the contact you want to import, and then tap OK. 3 Select the vCard file(s) and tap IMPORT.
Searching for contacts You can search for contacts by using one of the following options: • Tap from the top of the contacts list and then enter the contact information or phone number. • Scroll the contact list up or down. • From the index of the contact list screen, tap the initial letter of a contact. • The search option is available in all tabs. Contact list Editing contacts 1 On the contact list screen, select a contact. 2 On the contact detail screen, tap and edit details.
Creating groups 1 On the Groups tab, tap . 2 Enter a new group name. 3 Tap Add members, select contacts, then tap ADD. 4 Tap SAVE to save the new group. QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note 1 Tap 2 Tap • • • • • • • • Tools QuickMemo+. to create a note. : Save a note. : Undo the previous edit.
Writing notes on a photo 1 Tap 2 Tap Tools QuickMemo+ . to take a photo, then tap OK. • The photo is automatically attached into the notepad. 3 Tap or to write notes on the photo. • Write notes by hand on the photo. • Enter text below the photo. 4 Tap to save the note. Writing notes on a screenshot 1 While viewing the screen you want to capture, drag the status bar downwards and then tap . • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen.
Managing folders You can view notes grouped by the type of the notes. Tools QuickMemo+. 1 Tap 2 At the top of the screen, tap and select a menu item: • • • • • • • All memos: View all notes saved in QuickMemo+. My memos: View notes created by QuickMemo+. Photo memos: View notes created by . Capture+: View notes created by Capture+. Trash: View deleted notes. New category: Add categories. : Rearrange, add or delete categories. To change the name of a category, tap the category.
World clock You can view the current time in cities around the world. 1 Tap 2 Tap Tools Clock World clock. and add a city. Timer You can set the timer to trigger an alarm after a specified period of time. Tools Clock Timer. 1 Tap 2 Set the time and tap Start. • To suspend the timer, tap Pause. To resume the timer, tap Resume. 3 Tap Stop to stop the timer alarm. Stopwatch You can use the stopwatch to record a lap time. Tools Clock Stopwatch. 1 Tap 2 Tap Start to initiate the stopwatch.
Calendar Calendar overview You can use the calendar to manage events and tasks. Adding events Productivity Calendar. 1 Tap 2 Select a date and then tap . 3 Enter event details and tap SAVE. Syncing events Tap Calendars to sync and select a calendar to sync. • When your events are saved from the device to your Google account, they are automatically synced with the Google calendar, too.
Music You can play and manage songs or music albums. Media Music. 1 Tap 2 Select a category. 3 Select a music file. Back to the previous screen. Access additional options. Switch to the playlist. Pause or play. Play in random order. Select a repeat mode. Adjust the sound volume. Set sound effects. Tap to play from the beginning of the current file / Double-tap to play the previous file / Touch and hold to rewind. Tap to play the next file / Touch and hold to fast forward.
Calculator You can use two types of calculators: the basic calculator and the scientific calculator. Tools Calculator. 1 Tap 2 Use the keypad to make a calculation. • To use the scientific calculator, tap • To restart a calculation, tap . Scientific calculator. Email Use the Email application to send and receive emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange account for your corporate email needs.
File Manager You can view and manage files saved on your device or cloud. 1 Tap 2 Tap Productivity File Manager. and select the desired storage location. Smart cleaning You can delete temporary files or apps that are no longer used. Smart cleaning. 1 Tap On the Smart cleaning screen, you can access Optimize phone, 2 Battery usage, Battery saver, and Test hardware. Downloads You can view, delete or share files downloaded via the Internet or apps. Tools Downloads.
04 Settings
Settings You can customize the device settings in accordance with your preferences. Tools Settings. Tap • Tap and enter a keyword in the search box to access a setting item. Network & internet Airplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available. 1 On the settings screen, tap Network & internet Airplane mode. 2 Tap TURN ON in the confirmation screen.
Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. 1 On the settings screen, tap Network & internet Wi-Fi Advanced Wi-Fi Wi-Fi Direct. • Nearby devices that support Wi-Fi Direct automatically appear. 2 Select a device. • Connection occurs when the device accepts the connection request. • The battery may drain faster when using Wi-Fi Direct.
Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data 1 On the settings screen, tap Network & internet to activate it. 2 Tap Mobile data. Customizing mobile data settings 1 On the settings screen, tap Network & internet 2 Customize the following settings: Mobile data. • On: Enable to use data connections on mobile networks. • Limit mobile data usage: Set a limit for mobile data usage to block mobile data if the limit is reached.
Tethering USB tethering You can connect the device to another device via USB and share mobile data. 1 Connect your device and other devices via USB cable. 2 On the settings screen, tap Network & internet Tethering USB tethering and then tap to activate it. • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information. • When connecting to a computer, download the USB driver from www.lg.
Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’s mobile data. 1 On the settings screen, tap Network & internet Tethering Wi-Fi hotspot and then tap to activate it. 2 Tap Set up Wi-Fi hotspot and enter the Wi-Fi name (SSID) and password. 3 Turn on Wi-Fi on the other device, and select the name of the device network on the Wi-Fi list. 4 Enter the network password.
Bluetooth tethering A Bluetooth-connected device can connect to the internet by using your device’s mobile data. 1 On the settings screen, tap Network & internet Tethering Bluetooth tethering and then tap to activate it. 2 Turn on Bluetooth on both devices and pair them. 3 Connect to the mobile network on the paired device. • This option uses mobile data and may incur data usage fees, depending on your pricing plan. • More information is available at this web site: http://www.android.
Mobile networks You can customize the following mobile network settings. 1 On the settings screen, tap Network & internet Mobile networks. 2 Customize the following settings: • VoLTE (This function may not be available depending on the service provider): You can enable HD Voice and advanced communication services where available. • Data roaming: Turn data roaming on or off.
Configuring VPN settings 1 Tap a VPN from the VPNS list. 2 Enter the VPN user account details and tap CONNECT. • To save the account details, select the Save account information checkbox. Wireless Emergency Alerts If emergency alerts are issued, those alerts will appear on this menu. On the settings screen, tap Network & internet Wireless Emergency Alerts. Connected devices Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them.
• This step is skipped for previously accessed devices. Sending data via Bluetooth 1 Select a file. • You can send multimedia files or contacts. Bluetooth. 2 Tap 3 Select a target device for the file. • The file is sent as soon as the target device accepts it. • File sharing processes may differ, depending on the file. Sharing panel You can share contents from Gallery, Music and File Manager with nearby devices.
• To add a printer, tap Add printer. Search. • To search for a printer name, tap Settings from the printer list screen. • Tap 4 Select a file and tap Print. • The document prints. • If you do not have a Google account, tap ADD ACCOUNT to create an account. Sound You can customize sound, vibration and notification settings. On the settings screen, tap Sound and customize the following settings: • Sound profile: Change the sound mode to Sound, Vibrate only, or Silent.
• LG Keyboard sound: Enable the LG keyboard sound effect. • Touch sound: Enable the sound effect for tapping an item. • Screen lock sound: Enable the sound effect to play when the screen is locked or unlocked. • Emergency tone: Set behavior when an emergency call is made. Display The Display category allows you to manage various display settings. On the settings screen, tap Display and customize the following settings: • Home screen: Customize settings for the Home screen.
Lock screen & security You can customize lock screen and security settings. On the settings screen, tap Lock screen & security. • Google Play Protect: Scan the device periodically for potentially harmful codes or apps. • Find My Device: Remotely track the device location. You can also protect your data securely if you lost your device. • Security update: Check for software update and configure automatic installation settings. • Select screen lock: Select the desired screen lock method.
• • • • • • -- Clear credentials: Delete user-installed secure certificates and related credentials. Set up SIM card lock: Lock or unlock the USIM card, or change the password (PIN). Make passwords visible: Enable this option to briefly show each character of the password as you type it so you can see what you’ve entered. Phone administrators: Allows privileges to restrict the control or use of the device to particular apps. Trust agents: View and use trust agents installed on the device.
• When you change the resolutions on some games, the screen display feature may not work properly. • Break time: Reduce the screen brightness and performance whenever you leave the game running for more than 5 minutes. Shortcut keys You can use the shortcut keys to directly launch apps when the screen is turned off or locked. On the settings screen, tap Extensions Shortcut keys. KnockOn Double-tap the screen to turn the screen on or off. See KnockOn for details.
Battery You can view the current battery information or turn on power-saving mode. 1 On the settings screen, tap Battery. 2 Customize the following settings: • Battery usage: View the battery usage details. To view more details, select a specific item. • Battery percentage on status bar: Display the remaining battery level as a percentage on the status bar. • Battery saver: Reduce battery consumption by cutting down some device settings, such as the display brightness, speed and vibration intensity.
Accounts You can add or manage accounts, including a Google account. You can also sync particular apps or user information automatically. 1 On the settings screen, tap Accounts. 2 Customize the following settings: • Auto-sync accounts: Sync all the registered accounts automatically. • ACCOUNTS: View a list of registered accounts. To view or change details of an account, tap the account. • Add account: Add accounts. Accessibility You can manage accessibility plug-ins installed on your device.
• Vision Screen color inversion: Increase the display color contrast for people with low vision. • Vision Screen color adjustment: Adjust the display color. • Vision Grayscale: Switch the screen to grayscale mode. • Vision End call with the Power key: End a call by pressing the Power/Lock key. • Hearing Captions: Turn on the subtitle service when playing videos for the hearing impaired. • Hearing Flash alerts: Set the device to notify you with a blinking light for incoming calls, messages and alarms.
• Accessibility features shortcut: Quickly access a frequently used function by tapping three times. • Auto-rotate screen: Automatically change the screen orientation according to the physical position of the device. • Select to Speak: Allows you to tap items to hear spoken feedback. • Switch Access: Create key combinations to control your device. Google You can use Google settings to manage your Google apps and account settings. On the settings screen, tap Google.
• Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys. • Text-to-speech output: Configure the settings for text-to-speech output. • Pointer speed: Adjust the pointer speed of a mouse or trackpad. • Reverse mouse buttons: Reverse the right mouse button to perform primary direct-manipulation actions. Date & time You can customize date and time settings for your device. 1 On the settings screen, tap System Date & time. 2 Customize the desired settings.
Restart & reset You can reset the device including network and app settings. 1 On the settings screen, tap System Restart & reset. 2 Customize the following settings: • Auto-restart: Automatically restart the phone once a week. The phone will restart within one hour of the set time. • Any unsaved data and notifications, including badges, will be cleared after a restart. Make sure you save what you are doing. • Network settings reset: Reset Wi-Fi, Bluetooth and other network settings.
05 Appendix
LG Language Settings Select a language to use on your device. Tools Settings System Language & input Language • Tap ADD LANGUAGE, and select a language. -- Touch and hold and drag it to the top of the language list to set it as a default language. Phone software update LG Mobile phone software update from the Internet For more information about using this function, please visit http://www.lg.com/common/index.jsp, select your country and language.
LG Mobile Phone software update via Over-the-Air (OTA) This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device. Tools Settings To perform the phone software update, tap System Update center Software Update.
Anti-Theft Guide You can set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is: • Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can't be erased using the Settings menu unless your screen is unlocked.
Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
FAQ This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted incorrectly. Make sure the SIM card is correctly inserted. No network connection/ Dropped network Move toward a window or Signal is weak or you are into an open area. Check the outside the carrier network.
Message Possible causes Possible corrective measures Battery is not charged. Charge the battery. Outside temperature is too hot or cold. Make sure to charge the device in a moderate temperature environment. Contact problem Check the charger and its connection to the device. No voltage Plug the charger into a different outlet. Charger defective Replace the charger. Wrong charger Use only original LG accessories. Number not allowed. The Fixed dialing number function is on.
Message Possible causes Possible corrective measures Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Performing a boot-up Press and hold the Power/Lock key and the Volume Down (-) key for about 10 seconds to restart your device. Hangs up or freezes Appendix Intermittent software/ hardware problem Resetting the device If the methods above do not solve your problem, perform a factory data reset.
06 For Your Safety
Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment. Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’s body and the back of the device. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.
What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC. One of these limits is expressed as a Specific Absorption Rate, or “SAR.
Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children.” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.” For example, the Stewart Report from the United Kingdom [“UK”] made such a recommendation in December 2000.
World Health Organization Avenue Appia 20 1211 Geneva 27 Switzerland Telephone: 011 41 22 791 21 11 http://www.who.int/mediacentre/factsheets/fs193/en/ International Commission on Non-Ionizing Radiation Protection c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1 85764 Oberschleissheim Germany Telephone: 011 49 1888 333 2156 http://www.icnirp.de American National Standards Institute 1819 L Street, N.W., 6th Floor Washington, D.C. 20036 Telephone: (202) 293-8020 http://www.ansi.
age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01-309 modified the exception of wireless devices under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless devices be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities.
In the above example, if a hearing aid meets the M2 level rating and the wireless device meets the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid user with “normal usage” while using their hearing aid with the particular wireless device. “Normal usage” in this context is defined as a signal quality that’s acceptable for normal operation. The M mark is intended to be synonymous with the U mark. The T mark is intended to be synonymous with the UT mark.
The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some common sense recommendations when using any portable audio device: • Set the volume in a quiet environment and select the lowest volume at which you can hear adequately. • When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.
* American National Standards Institute; National Council on Radiation Protection and Measurements; International Commission on Non-Ionizing Radiation Protection. Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).
Health Care Facilities Turn your device OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may use equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle.
For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. Part 15.19 Statement This device complies with part 15 of the FCC rules.
Safety Information Please read and observe the following information for safe and proper use of your device and to prevent damage. Caution: Violation of the instructions may cause minor or serious damage to the product. Charger and Adapter Safety • The charger and adapter are intended for indoor use only. • Insert the battery charger vertically into the wall power socket. • Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your device.
• The charging temperature range is between 0 °C/32 °F and 40 °C/104 °F. Do not charge the battery out of the recommended temperature range. Charging out of the recommended range might cause heat to be generated or serious damage to the battery. It might also cause the deterioration of the battery’s characteristics and cycle life. • Do not use or leave the device in direct sunlight or in a car heated by sunshine. The device may generate excessive heat, smoke, or flame.
General Notice • Do not place items containing magnetic components, such as a credit card, phone card, bank book, or subway ticket, near your device. The magnetism of the device may damage the data stored in the magnetic strip. • Talking on your device for a long period of time may reduce call quality due to heat generated during use. • When the device is not used for a long period time, store it in a safe place with the power cord unplugged. • Using the device in proximity to receiving equipment (i.e.
FDA Consumer Update The U.S. Food and Drug Administration’s Center for Devices and Radiological Health Consumer Update on Mobile Phones: 1. Do wireless devices pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless devices. There is no proof, however, that wireless devices are absolutely safe. Wireless devices emit low levels of Radio Frequency (RF) energy in the microwave range while being used.
• Cooperate in providing users of wireless devices with the best possible information on possible effects of wireless device use on human health. The FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level.
4. What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of Radio Frequency (RF) energy exposures characteristic of wireless devices have yielded conflicting results that often cannot be repeated in other laboratories.
6. What is the FDA doing to find out more about the possible health effects of wireless device RF? The FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to Radio Frequency (RF) energy.
locating the FCC identification number on your device so you can find your device’s RF exposure level in the online listing. 8. What has the FDA done to measure the Radio Frequency energy coming from wireless devices? The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the Radio Frequency (RF) energy exposure from wireless devices and other wireless handsets with the participation and leadership of FDA scientists and engineers.
10. What about children using wireless devices? The scientific evidence does not show a danger to users of wireless devices, including children and teenagers. If you want to take steps to lower exposure to Radio Frequency (RF) energy, the measures described above would apply to children and teenagers using wireless devices. Reducing the time of wireless device use and increasing the distance between the user and the RF source will reduce RF exposure.
12. Where can I find additional information? For additional information, please refer to the following resources: FDA web page on wireless devices http://www.fda.gov/Radiation-EmittingProducts/ RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/ CellPhones/default.htm Federal Communications Commission (FCC) RF Safety Program http://www.fcc.gov/oet/rfsafety International Commission on Non-lonizing Radiation Protection http://www.icnirp.
Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: • Give full attention to driving -- driving safely is your first responsibility; • Use hands-free operation, if available; • Pull off the road and park before making or answering a call if driving conditions or the law require it.
to the road or nearby vehicles. 6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary. But if you need to dial while driving, follow this simple tip -- dial only a few numbers, check the road and your mirrors, then continue. 7.
07 LIMITED WARRANTY - USA
Limited Warranty – USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG (as defined hereinafter in the Definitions) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state. HOW SERVICE IS HANDLED: The original sales receipt specifying the Product and date of purchase is required to obtain warranty service.
(7) Products with original serial numbers that have been removed, altered, or cannot be readily determined. (8) D amage or defects of the Product or missing items to any Product sold “As Is”, “With all Faults” or similar disclaimer. (9) D amage or defect of the Product caused by the use of accessories, parts, consumable cleaning products, or service not provided or approved by LG. (10) All plastic surfaces and all other externally exposed parts that are scratched or damaged.
PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm U.S.A., Inc.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules.