OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LMWS27626* / LMWC23626* MFL70761724 Rev.02_020620 www.lg.com Copyright © 2019 - 2020 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 SAFETY INSTRUCTIONS 45 LIMITED WARRANTY 3 3 6 READ ALL INSTRUCTIONS BEFORE USE WARNING CAUTION 45 49 7 PRODUCT OVERVIEW 7 Product Features 10 INSTALLATION 10 11 13 14 18 21 21 Before Installing Choosing the Proper Location Removing/Assembling the Handles Removing/Assembling the Doors and Drawer Connecting the Water Line Leveling and Door Alignment Turning on the Power 22 OPERATION 22 23 24 24 24 25 27 28 28 29 29 Before Use Control Panel Sabbath Mode Water Dispenser Autom
SAFETY INSTRUCTIONS 3 SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. Operation • This appliance is intended to be used in household and similar applications such as : - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments; - catering and similar non-retail applications.
SAFETY INSTRUCTIONS 5 • DO NOT place fingers in the automatic icemaker when the refrigerator is plugged in. • When dispensing ice from the dispenser, do not use a fragile container. • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury.
PRODUCT OVERVIEW 7 PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior a Refrigerator Fresh food compartment b Freezer Handle Opens the freezer drawer. c Refrigerator Handle Opens and closes the refrigerator door. d LED Light Lights up when the freezer door is opened.
PRODUCT OVERVIEW Interior LMWS27626* a LED Interior Lighting Lights up the inside of the refrigerator. b Water Filter Purifies water. c Water Dispenser Dispenses purified water. d Door Mullion Prevents the cold air in the refrigerator from escaping when the doors are closed. CAUTION • To reduce the risk of scratching the door or breaking the center door mullion, make sure that the folding door mullion is folded in before closing the left-hand door.
PRODUCT OVERVIEW 9 i Control Panel Sets the refrigerator and freezer temperatures. Interchangeable bins can be arranged to suit storage needs. k Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs. l Glide'N'Serve Stores food items at a different temperature than the regular refrigerator area. m Ice Bin Stores ice from the freezer icemaker. n Durabase and Durabase Divider Provides storage for large frozen food items.
INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. a Unpacking the Refrigerator b Choosing the Proper Location c Disassembling/Assembling d Connecting the Water Line e Leveling and Door Alignment WARNING • Connect to potable water supply only.
INSTALLATION 11 Unpacking the Refrigerator install a booster pump to compensate for the low pressure. WARNING • The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. • Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death.
INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
INSTALLATION 13 Removing/Assembling the Handles fasteners and tightening the set screws b with a 3/32 in. Allen wrench. ENGLISH When moving the refrigerator through a narrow opening, removing the doors is preferred. The appearance of the handles may vary from what is shown. WARNING • When assembling or disassembling the refrigerator handles, grasp the handle firmly to avoid dropping it. • Do not swing the handle into nearby people or animals.
INSTALLATION Removing/Assembling the Doors and Drawer If the entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway. WARNING • Use two or more people to remove and install the refrigerator doors and freezer drawer. • Disconnect the electrical supply to the refrigerator before installing. • Do not put hands, feet or other objects into the air vents or bottom of the refrigerator.
INSTALLATION 15 Assembling the Right Refrigerator Door • Install the right-side door first. 2 3 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. 2 Fit the hinge a over the hinge lever latch b and slot it into place. Rotate the lever c counterclockwise to secure the hinge. 3 Connect the wire harnesses d. 4 Place the cover e in its place. Insert and tighten the cover screw f .
INSTALLATION Assembling the Left Refrigerator Door CAUTION • Install the left refrigerator door after the right door is installed. 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge. Removing the Freezer Drawer Removing the lower freezer drawer in the same way. WARNING • Use two or more people to remove and install the refrigerator doors and freezer drawer. • Be careful of sharp hinges on both sides of the drawer.
INSTALLATION 17 ENGLISH CAUTION • Do not hold the handle when removing or replacing the drawer. The handle may come off, causing personal injury. 4 Hold both rails and push them in simultaneously. CAUTION • Do not hold the handle when removing or replacing the drawer. The handle may come off, causing personal injury. 3 Lower the door into its final position and insert the screws in the rails on both sides. 4 Insert the basket into the frame, and push the drawer back until it clicks into place.
INSTALLATION Connecting the Water Line • If the water pressure remains low, call a licensed, qualified plumber. Before Beginning • All installations must be in accordance with local plumbing code requirements. This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. If necessary, call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
INSTALLATION 19 (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing. NOTE ENGLISH • A self-piercing saddle type water valve should not be used. Water Line Installation Instructions Install the shutoff valve on the nearest frequently used drinking water line. WARNING • When using any electrical device (such as a power drill) during installation, be sure the device is battery-powered, double-insulated or grounded in a manner that will prevent the hazard of electric shock.
INSTALLATION c Packing Nut d Outlet Valve e Ferrule (sleeve) 8 Flush out the tubing. • Turn the main water supply on and flush out the tubing until the water is clear. Shut the water off at the water valve after about one quart of water has been flushed through the tubing. a Pipe Clamp b Inlet End c Clamp Screw d Washer 6 Route the tubing. • Route the tubing between the cold water line and the refrigerator.
INSTALLATION 21 10 Turn the water on at the shutoff valve. • Tighten any connections that leak. • Check to see if leaks occur at the water line connections. Both the left and right refrigerator doors have an adjustable nut, located on the bottom hinge, to raise and lower them to align properly.
OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
OPERATION 23 Control Panel Depending on the model, some of the following functions may not be available. Control Panel Features a Freezer Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new set temperature from - 7 °F to 5 °F (-23 °C to -15 °C). b Refrigerator Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F).
OPERATION Sabbath Mode opening should be held as close to the dispenser as possible to avoid spilling. Using the Sabbath Mode Sabbath mode is used on the Jewish Sabbath and holidays. • To turn Sabbath mode on, touch the display to activate it, then press and hold the Freezer and Water Filter buttons for 3 seconds until sb appears in the display. Using the Water Dispenser Press the dispenser paddle a with a glass or other container to dispense water.
OPERATION 25 Freezer Icemaker (Cubed Ice) This feature is only available on some models. • The ice bin should be emptied any time the icemaker power button is turned to the OFF mode. If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.
OPERATION Food How to Store Leafy Vegetables Remove store wrapping, trim or tear off bruised and discolored areas, wash in cold water, and drain. Place in plastic bag or plastic container and store in crisper. Vegetables with skins (carrots, peppers) Place in plastic bags or plastic container and store in crisper. Fish Freeze fresh fish and shellfish if they are not being eaten the same day purchased. Eating fresh fish and shellfish the same day purchased is recommended.
OPERATION 27 Humidity Controlled Crispers ENGLISH Using the Humidity Controlled Crispers This feature is only available on some models. The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer. 3 Lift the front of the cover up with both hands until it detaches from the back wall of the cabinet, then pull it out. 4 To reassemble, insert the cover into the refrigerator with both hands and lower it onto the guides.
OPERATION Refrigerator Shelves Glide‘N’Serve Using the Glide‘N’Serve This drawer can be used for large party trays, deli items and beverages. This drawer should not be used to store vegetables that require high humidity. CAUTION • Do not place any items on the Glide‘N’Serve cover. The shelves in the refrigerator are adjustable to meet individual storage needs. Your model may have full or split shelves.
OPERATION 29 The Durabase divider allows you to organize the Durabase area into 2 sections. It can be adjusted from side to side to accommodate items of different sizes. ENGLISH Door Bins Detaching/Refitting the Door Bin The door bins are removable for easy cleaning and adjustment. 1 To remove the bin, simply lift the bin up and pull straight out. 2 To replace the bin, slide it in above the desired support and push down until it snaps into place.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application 2 Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door. 3 Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker. 4 After you hear three beeps, release the Freezer button. 5 Keep the phone in place until the tone transmission has finished. The display will count down the time.
MAINTENANCE 31 MAINTENANCE WARNING • Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION • Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. • Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors. General Cleaning Tips • Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors.
MAINTENANCE Water Filter Replacing the Water Filter Replace the water filter: • Approximately every six months. • When the water dispenser output decreases. To purchase a replacement water filter: • Visit your local dealer or distributor 4 • Search using "water filter" on lg.com • Take the new water filter out of its packing and remove the protective cover from the orings.
MAINTENANCE 33 For further assistance, call: CAUTION • 1-800-243-0000 (USA) • 1-888-542-2623 (Canada) ENGLISH • LG strongly recommends that you use LGauthorized water filters to prevent water quality issues, water leakage and appliance malfunction.
MAINTENANCE Average Influent Challenge Substance Reduction NSF specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements DEET 1600 ng/L 1400 ± 40% ng/L 97.10% 46.40 ng/L 200 ng/L NA Trimethoprim 170 ng/L 140 ± 40% ng/L >96.80% 5.44 ng/L 20 ng/L NA Linuron 160 ng/L 140 ± 40% ng/L >96.60% 5.44 ng/L 20 ng/L NA Phenytoin 200 ng/L 200 ± 40% ng/L >94.80% 10.
TROUBLESHOOTING 35 TROUBLESHOOTING Frequently Asked Questions Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer.
TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Refrigerator and Freezer section are not cooling. Possible Cause & Solution The refrigerator control is set to OFF (some models). • Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode.
TROUBLESHOOTING 37 Problem Interior moisture buildup. Possible Cause & Solution Doors are opened often or for long periods of time. Doors are not closed correctly. • See the "Doors will not close correctly or pop open" section. Weather is humid. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
TROUBLESHOOTING Problem Refrigerator or Freezer section is too warm. Possible Cause & Solution Refrigerator was recently installed. • It may take up to 24 hours for each compartment to reach the desired temperature. The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections. • Locate air vents by using your hand to sense airflow and move all packages that block vents and restrict airflow.
TROUBLESHOOTING 39 Ice Problem Demand exceeds ice storage capacity. • The icemaker will produce approximately 70-184 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. • Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. Water filter has been exhausted.
TROUBLESHOOTING Problem Icemaker is not making ice Possible Cause & Solution Refrigerator was recently installed or icemaker recently connected. • It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Icemaker is not turned on. • Locate the icemaker ON/OFF and confirm that it is turned on. The ice detecting sensor is obstructed. • Foreign substances or frost on the ice-detecting sensor can interrupt ice production.
TROUBLESHOOTING 41 Problem Ice is not dispensing. Possible Cause & Solution Unable to hear the sound of ice coming out? Doors are not closed completely. • Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. • Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/ sticking together.
TROUBLESHOOTING Problem Water is not dispensing. Possible Cause & Solution New installation or water line recently connected. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked.
TROUBLESHOOTING 43 Problem Water has bad taste or odor. Possible Cause & Solution Water supply contains minerals such as sulfur. • A water filter may need to be installed to eliminate taste and odor problems. • Replacing the water filter is recommended: Approximately every six months. When the water filter indicator turns on. When the water dispenser output decreases. When the ice cubes are smaller than normal. Refrigerator was recently installed. • Dispense 2.
TROUBLESHOOTING Problem The interior of the refrigerator is covered with dust or soot. Possible Cause & Solution The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. • Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle. Noises Problem Clicking Possible Cause & Solution The defrost control will click when the automatic defrost cycle begins and ends.
LIMITED WARRANTY 45 LIMITED WARRANTY TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. • Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s manual. • Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG.
LIMITED WARRANTY 47 Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
LIMITED WARRANTY the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair continued and clicking on “Find My Model & Serial Number”). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
LIMITED WARRANTY 49 For Canada TERMS AND CONDITIONS Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase.
LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supp
LIMITED WARRANTY 51 PROCEDURE FOR RESOLVING DISPUTES: Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
LIMITED WARRANTY considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would.
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 0000-243-800-1 2623-542-888-1 U.S.A. CANADA Register your product Online! www.lg.