ENGLISH FRANÇAIS ESPAÑOL OWNER’S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. LMXS30796* LMXC23796* www.lg.com MFL69497002_Rev.06 Copyright © 2016 - 2019 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS ENGLISH TABLE OF CONTENTS 3 PRODUCT FEATURES 4 IMPORTANT SAFETY INSTRUCTIONS 7 COMPONENTS 7 8 Refrigerator Exterior Refrigerator Interior 9 INSTALLATION 9 10 11 11 11 12 12 12 Installation Overview Specifications Unpacking the Refrigerator Choosing the Proper Location - Flooring - Ambient Temperature - Measuring Clearances Removing/Assembling the Refrigerator Door Handles Removing/Assembling the Freezer Drawer Handle Removing/Assembling the Doors and Drawers - Removing the
PRODUCT FEATURES 3 * Depending on the model, some of the following functions may not be available. FILTERED WATER AND ICE DISPENSER The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice. Door Alarm The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open.
IMPORTANT SAFETY INSTRUCTIONS ENGLISH IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS 5 READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. •• This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc. •• Unplug the power plug before cleaning or repairing the refrigerator. •• When you replace the light bulb in the refrigerator, unplug the refrigerator or turn off the power. •• Do not modify or extend the power cord. •• Do not use a dryer to dry the interior.
IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. ENGLISH To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following: CAUTION Installation •• The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the refrigerator. •• Be careful when you unpack and install the refrigerator.
COMPONENTS 7 Use this page to become more familiar with the parts and features of your refrigerator. *The appearance and specifications of the actual product may differ depending on the model. Refrigerator Exterior Filtered Water and Ice Dispenser Handle Opens and closes the door. Dispenses purified water and ice. Button LED Display Displays the refrigerator and freezer temperature, the water filter condition and the dispenser status.
COMPONENTS Refrigerator Interior ENGLISH Adjustable Refrigerator Shelf The shelves in your refrigerator are adjustable to meet your individual storage needs. LED interior lamps Door-in-Door Case The interior lamps light up the inside of the refrigerator. A convenient storage area for frequently-used items that require easy access. Indoor Ice Bin Ice cubes are automatically produced. Crisper EasyReach™ Helps vegetables and fruits to stay crisp. You can store small items, or defrost an item.
INSTALLATION 9 Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. 1 Unpacking your refrigerator 4 Connecting the water supply and water line 2 Choosing the proper location 5 Leveling and Door Alignment Note Connect to potable water supply only.
INSTALLATION Specifications ENGLISH The appearance and specifications listed in this manual may vary due to constant product improvements. Bottom-freezer refrigerator model LMXS30796* Description French door refrigerator Dimensions 35 3/4" (W) X 39 1/8" (D) X 70 1/4" (H). 51"(D w/ door open) 908 mm (W) X 994 mm (D) X 1785 mm (H). 1295 mm (D w/ door open) Net weight 404 lb.
INSTALLATION Unpacking the Refrigerator ••Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury. ••Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. ••Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
INSTALLATION Ambient Temperature ENGLISH Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected. Removing/Assembling the Refrigerator Door Handles Note When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure. If it is necessary to remove the handles, follow the directions below.
INSTALLATION 13 Removing/Assembling the Doors and Drawers Removing the Handle When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure. 1 2 Loosen the set screws located on the lower side of the handle with a 1/8 in. Allen wrench and remove the handle. Loosen the mounting fasteners connect to the freezer drawer and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners.
INSTALLATION Removing the Left Refrigerator Door ENGLISH 1 3 Remove the cover and pull out the tube Disconnect all wire harnesses the ground wire 3 . The water supply is connected to the upper right part of the rear surface of the refrigerator. Remove the ring in the joint area. Hold the water supply connection and gently push the collet to detach the water supply line as shown in . . . Unscrew 3 Collet 4 Rotate the hinge lever counterclockwise .
INSTALLATION 1 3 Rotate the hinge lever Lift the top hinge lever latch. clockwise. free of the hinge Remove the top hinge cover screw . Lift the hook (not visible), located at the bottom of the front side of the cover , with a flat-head screwdriver. Hinge Lever Latch Caution When lifting the hinge free of the hinge lever latch, be careful that the door does not fall forward. 2 Detach the wire harnesses the ground wire . . Unscrew 4 Lift the door from the middle hinge pin and remove the door.
INSTALLATION ENGLISH Assembling the Right Refrigerator Door 3 Connect the wire harnesses ground wire . Screw the . Install the right-side door first. 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. 4 2 Fit the hinge over the hinge lever latch and slot it into place. Rotate the lever counterclockwise to secure the hinge.
INSTALLATION 4 Push the water supply tube into the hole on the top case and pull it through the backplate. 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in . Insert the tube at least 5/8 inch (15 mm) into the connector. Install the left refrigerator door after the right door is installed. 1 2 Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge.
INSTALLATION Removing the CustomChill™ Drawer Note ENGLISH 1 Collet Tube Pull the drawer open to full extension. Remove the basket by lifting the basket from the rail system. Insert Line 1) Gently insert the tube until only one line shows on the tube. Note (Correct) Before removing the CustomChill™ drawer, it must be disconnected from the temperature control. 2 Disconnect the wire harness connection at the end of the right rail by pressing on the tabs on either side.
INSTALLATION Assembling the CustomChill™ Drawer 2 Removing the Freezer Drawer Grasp the door on each side and lower it into place on the rail system. Reconnect the wire harness to the connection at the end of the right rail by aligning the two ends and pushing them together until you hear a click. The tabs should snap back into place. Tug gently to make sure the connection is secure. Caution ••Use two or more people to remove and install the freezer drawer.
INSTALLATION 3 ENGLISH Remove the middle drawer by pulling the drawer out to full extension. Lift the front of the drawer up, then pull it straight out. 6 With both hands, grip both sides of the drawer and pull it up to remove it from the rails. Caution Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury. 4 Remove the Durabase by opening the freezer drawer to full extension and lifting the basket off of the rail assembly.
INSTALLATION Assembling the Freezer Drawer ith both hands, pull out each rail W simultaneously until both rails are fully extended. 2 Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides. Caution Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury. 3 Lower the door into final position and tighten the screws located on both sides.
INSTALLATION Connecting the Water Line ENGLISH Before You Begin This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
INSTALLATION 23 •• Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes.
INSTALLATION 4 ENGLISH FASTEN THE SHUTOFF VALVE Fasten the shutoff valve to the cold water pipe with the pipe clamp. 7 Pipe Clamp Saddle-Type Shutoff Valve Saddle-Type Shutoff Valve Vertical Cold Water Pipe Note Outlet Valve 8 TIGHTEN THE PIPE CLAMP Tighten the clamp screws until the sealing washer begins to swell. Washer Inlet End Clamp Screw 6 ROUTE THE TUBING Route the tubing between the cold water line and the refrigerator.
INSTALLATION 25 10 TURN THE WATER ON AT THE SHUTOFF Caution Check to see if leaks occur at the water line connections. 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall. 12 START THE ICEMAKER Set the icemaker power switch to the ON position. The icemaker will not begin to operate until it reaches its operating temperature of 15°F (–9°C) or below.
INSTALLATION Leveling and Door Alignment ENGLISH Leveling Door Alignment After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position. The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment. The refrigerator has two front leveling legs— one on the right and one on the left. Adjust the legs to alter the tilt from front-to-back or sideto-side.
HOW TO USE 27 Before use Clean the refrigerator. Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping. Caution •• Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,. •• Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.
HOW TO USE Control Panel ENGLISH * Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Ice Type Press the Ice Type button to choose either cubed or crushed ice. The cubed or crushed ice icon will illuminate. Refrigerator Temperature Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default temperature for the refrigerator is 37°F.
HOW TO USE 29 Door Alarm Change Filter •• When power is connected to the refrigerator, the door alarm is initially set to ON. When you press the Alarm button, the display will change to OFF and the Door Alarm function will deactivate. When the Change Filter icon turns on, the air filter needs to be replaced. After replacing the air filter, press and hold the Fresh Air Filter button for three seconds to turn the icon light off. Change the air filter approximately every 6 months.
HOW TO USE ENGLISH Wi-Fi Power Saving Mode The Wi-Fi button, when used with the LG Smart Refrigerator smart phone app, allows the refrigerator to connect to your home’s WiFi network. Refer to the following page for information on the initial setup of the application. •• When the refrigerator is in the Power Saving Mode, the display will remain off until a door is opened or a button is pressed. Once on, the display will remain on for 20 seconds.
HOW TO USE 31 In-Door Ice Bin 2 Caution To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. •• Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. •• The icemaker will stop producing ice when the in-door ice bin is full. If you need more ice, empty the ice bin into the extra ice bin in the freezer compartment.
HOW TO USE Automatic Icemaker ENGLISH Water fills the ice tray. * Depending on the model, some of the following functions may not be available. Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 70~182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.
HOW TO USE 33 Caution •• The first ice and water dispensed may include particles or odor from the water supply line or the water tank. •• Throw away the first few batches of ice. This is also necessary if the refrigerator has not been used for a long time. •• Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst. •• If discolored ice is dispensed, check the water filter and water supply.
HOW TO USE Ice and Water Dispenser Incorrect Way Correct Way ENGLISH * Depending on the model, some of the following functions may not be available. Water Caution Keep children away from the dispenser to prevent children playing with or damaging the controls. Dispenser Ice Water switch Caution Ice switch Throw away the first few batches of ice (about 24 cubes). This is also necessary if the refrigerator has not been used for a long time.
HOW TO USE 35 Storing Food Each compartment inside the refrigerator is designed to store different types of food. Store your food in the optimal space to enjoy the freshest taste. Vegetable storage (Crisper) Preserves vegetables and fruit. EasyReach™ You can store small items, or put an item to defrost. Durabase® Largest storage space in the freezer. Adjustable refrigerator shelf Adjustable shelves to meet your individual storage needs.
HOW TO USE Food Storage Tips ENGLISH *T he following tips may not be applicable depending on the model. Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness. Food How to Butter or Margarine Keep opened butter in a covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.
HOW TO USE 37 Storing Frozen Food (continued) Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.
HOW TO USE ENGLISH Glide‘N’Access™ (on some models) Humidity Controlled Crisper (on some models) The Glide’N’Access™ slides out for easy loading of large items, like sheet cakes or deli trays, and to give you easy access to items stored at the back of the shelf. To slide out, grasp the handle at the front of the shelf and gently pull forward. Push back to slide in. Depending on the model, some of the following functions may not be available.
HOW TO USE 39 Humidity Controlled Crisper (on some models) Glide‘N’Access™ Crisper (on some models) To remove, pull out the Crisper to full extension, lift the front up, and pull straight out. To remove the Glide‘N’Access™ Crisper, pull out the Crisper to full extension, lift the front up, and pull straight out. To install, slightly tilt up the front, insert the drawer into the frame and push it back into place.
HOW TO USE ENGLISH Door Bins InstaView Door-in-Door The door bins are removable for easy cleaning and adjustment. The InstaView Door-in-Door compartment allows for easy access to commonly used food items. 1 To remove the bin, simply lift the bin up and pull straight out. 2 To replace the bin, slide it in above the desired support and push down until it snaps into place. Note Some bins may vary in appearance and will only fit in one location.
HOW TO USE 41 Door-in-Door Case The InstaView function on the Door-in-Door lets you see if you’re running low on frequently used items like beverages and snacks, without opening the refrigerator door. To open the Door-in-Door case, slightly push the marked area to pop it open. The Door-inDoor Case is removable for easy cleaning and adjustment. 1 Knock twice on the glass to turn the LED light inside the Door-in-Door on or off. 1 To remove the Door-in-Door case, lift up and pull out.
HOW TO USE CustomChill™ Drawer ENGLISH The CustomChill™ Drawer provides storage space with a variable temperature control that can be adjusted to keep the compartment either colder or warmer than the refrigerator. Control Panel Setting the Temperature Control Lock Press the Select/Lock button repeatedly to toggle through the four temperature settings. Store meat and seafood at 29°F/-1°C, cold drinks at 33°F/1°C, deli snacks at 37°F/3°C, or chilled wine at 42°F/5°C.
HOW TO USE 43 The shelves in your refrigerator are adjustable to meet your individual storage needs. Your model may have glass or wire shelves. Using the Folding Shelf You can store taller items, such as a gallon container or bottles, by simply pushing the front half of the shelf underneath the back half of the shelf. Pull the front of the shelf toward you to return to a full shelf. Adjusting the shelves to fit items of different heights will make finding the exact item you want easier.
SMART FUNCTIONS ENGLISH SMART FUNCTIONS LG SmartThinQ Application •• For appliances with the or logo The LG SmartThinQ application allows you to communicate with the appliance using a smartphone. Before Using LG SmartThinQ 1 Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance. •• If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.
SMART FUNCTIONS 45 Connecting to Wi-Fi Firmware Update Keep the appliance performance updated. The Wi-Fi button, when used with the LG SmartThinQ application, allows the refrigerator to connect to a home Wi-Fi network. The Wi-Fi icon shows the status of the refrigerator’s network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network. Energy Monitoring (On Some Models) This feature keeps track of the refrigerator’s power consumption and the number of door openings.
SMART FUNCTIONS ENGLISH FCC Notice (For transmitter module contained in this product) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
SMART FUNCTIONS 47 Smart Grid Function This mode controls functions that consume a lot of energy such as adjusting the cooling system, running the defrost cycle, and making ice. •• You can override the Smart Grid function any time (using the Smart Grid button or application). •• When the refrigerator operates in DAL mode, the Grid LED is illuminated on the refrigerator display. •• To use the Smart Grid function, you need to register your appliance with your electric utility company.
SMART FUNCTIONS ENGLISH LG Open API You can manage Smart Grid features for the LG Smart Refrigerator. Please check the detailed specifications on the notice page on us.smartthinq.com.
SMART FUNCTIONS 49 5 LG SmartThinQ Smart Diagnosis™ •• For appliances with the or logo Use the Smart Diagnosis feature in the LG SmartThinQ application for help diagnosing issues with the appliance without the assistance of the LG Customer Information Center. Follow the instructions in the LG SmartThinQ application to perform a Smart Diagnosis using your smartphone. 6 After you hear three beeps, release the Freezer button. 7 Keep the phone in place until the tone transmission has finished.
MAINTENANCE ENGLISH MAINTENANCE Cleaning •• Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. •• Wipe up spills immediately. •• Always unplug the refrigerator before cleaning. General Cleaning Tips •• Unplug refrigerator or disconnect power. •• Remove all removable parts, such as shelves, crispers, etc. •• Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.
MAINTENANCE Replacing the Fresh Air Filter 51 Replacing the Water Filter Note This refrigerator does not require a filter bypass plug when the filter is not in place. •• Approximately every six months. •• When the CHANGE FILTER light turns on. It is recommended that you replace the water filter: •• •• •• •• 1 Remove the Old Filter 1 Turn the filter cover to the left to detach from the refrigerator wall. The filter is located on the inside of the filter cover.
MAINTENANCE Performance Data Sheet ENGLISH Use Replacement Cartridge: MDJ64844601(LT1000P) The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53 and Standard 401. System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and Standard 401. For the reduction of substances listed below.
MAINTENANCE 53 Note that while testing was performed under standard laboratory conditions, actual performance may vary. Service Flow 0.5 gpm (1.9 lpm) Water Supply Community or private well — Potable Water Water Pressure 20 -120 psi (138 - 827 kPa) Water Temperature 33-100°F (0.6 -37.
TROUBLESHOOTING ENGLISH TROUBLESHOOTING Review the Troubleshooting section before calling for service; doing so will save you both time and money. Problem Refrigerator and Freezer section are not cooling. Cooling System runs too much. Possible Causes Solutions The refrigerator control is set to Turn the control ON. Refer to the Setting the OFF (some models). Controls section for proper temperature settings. Refrigerator is in the defrost cycle.
TROUBLESHOOTING 55 Problem Possible Causes Doors are opened often or for long periods of time. It may take up to 24 hours for each compartment to reach the desired temperature. Rearrange items to allow air to flow throughout the compartment. Refer to the Airflow diagram in the Using Your Refrigerator section. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment.
TROUBLESHOOTING Problem ENGLISH Interior moisture buildup. Possible Causes Solutions Doors are opened often or for long periods of time. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors not closed correctly. See the Doors will not close correctly section in the Troubleshooting section.
TROUBLESHOOTING 57 Problem Possible Causes Solutions This is normal for food items with a high water content. Icemaker is not making enough ice. Demand exceeds ice storage capacity. The icemaker will produce approximately 70~182 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open.
TROUBLESHOOTING Problem ENGLISH Icemaker is not making enough ice (continued). Possible Causes Solutions Doors are opened often or for long periods of time. If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. Doors are not closed completely.
TROUBLESHOOTING 59 Problem Doors are not closed completely. Solutions Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation. The delivery chute is clogged with frost or ice fragments.
TROUBLESHOOTING Problem ENGLISH Not dispensing water. Possible Causes Solutions New installation or water line recently connected. Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked.
TROUBLESHOOTING Possible Causes Ice has bad taste or odor. Water supply contains minerals such as sulfur. Solutions A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies. Icemaker was recently installed. Discard the first few batches of ice to avoid discolored or bad tasting ice. Ice has been stored for too long.
TROUBLESHOOTING Problem Possible Causes Solutions ENGLISH Icemaker is Icemaker shutoff (arm/sensor) making too much is obstructed. ice. Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation.
TROUBLESHOOTING 63 Problem Solutions Your refrigerator is designed Normal Operation to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound. Doors will not Food packages are blocking the close correctly or door open. pop open.
TROUBLESHOOTING Problem ENGLISH Trouble connecting appliance and smartphone to Wi-Fi network Possible Causes The password for the Wi-Fi network was entered incorrectly. Solutions Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone Turn off the Mobile data on your smartphone is turned on. before registering the appliance. The wireless network name (SSID) is set incorrectly.
LIMITED WARRANTY 65 FOR USA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY ENGLISH •• Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s manual. •• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG. •• Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended purpose.
LIMITED WARRANTY 67 Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim.
LIMITED WARRANTY ENGLISH Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973.
LIMITED WARRANTY 69 FOR CANADA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: ENGLISH •• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; •• Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service; •• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupte
LIMITED WARRANTY 71 PROCEDURE FOR RESOLVING DISPUTES: Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
LIMITED WARRANTY ENGLISH Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
