OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LRFDS3006*/LRFVS3006*/LRFVC2406*/LRFXC2406* MFL69497029 Rev.03_061819 www.lg.com Copyright © 2019 LG Electronics Inc.
3 TABLE OF CONTENTS 4 SAFETY INSTRUCTIONS 61 LIMITED WARRANTY 4 4 7 READ ALL INSTRUCTIONS BEFORE USE WARNING CAUTION 61 64 8 PRODUCT OVERVIEW 8 Product Features 12 INSTALLATION 12 13 15 16 21 25 26 Before Installing Choosing the Proper Location Removing/Assembling the Handles Removing/Assembling the Doors and Drawers Connecting the Water Line Leveling and Door Alignment Turning on the Power 27 OPERATION 27 28 30 30 31 32 33 35 36 36 37 39 39 Before Use Control Panel Sabbath Mode Ice and Water
4 SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
SAFETY INSTRUCTIONS 5 • Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as stoves or heaters. • Do not bend or pinch the power cord excessively or place heavy objects on it.
6 SAFETY INSTRUCTIONS • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. • DO NOT place fingers in the automatic icemaker when the refrigerator is plugged in. • When dispensing ice from the dispenser, do not use a fragile container.
SAFETY INSTRUCTIONS 7 Risk of Fire and Flammable Materials In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance.
8 PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior a Control Panel Sets the refrigerator temperature and freezer temperature, the water filter condition and the dispenser mode. b Filtered Water and Ice Dispenser Dispenses purified water and ice. c SmartPull™ Handle Easily opens the freezer door.
PRODUCT OVERVIEW 9 Interior Standard Door: LRFXC2406* ENGLISH Door-in-Door: LRFDS3006*
10 PRODUCT OVERVIEW InstaView Door-in-Door: LRFVS3006* / LRFVC2406* a LED interior lamps Light up the inside of the refrigerator. b In-Door Icemaker (Refrigerator) This is where ice is automatically produced and stored. c Humidity Controlled Crisper Helps vegetables and fruit to stay crisp and controls humidity. d Fixed Door Bin Store chilled food or drinks. e Auto-Closing Hinge The refrigerator doors and freezer drawers close automatically when pushed slightly.
PRODUCT OVERVIEW 11 j Glide’N’Serve Store food items at a different temperature than the regular refrigerator area. k Automatic Icemaker (Freezer) l Ice Bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. m Pullout Drawer Provides extra storage within the freezer compartment. n Durabase and Durabase Divider Provides storage for large food items.
12 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. a Unpacking the Refrigerator b Choosing the Proper Location c Disassembling/Assembling d Connecting the Water Line e Leveling and Door Alignment CAUTION • Connect to potable water supply only.
INSTALLATION 13 Unpacking the Refrigerator WARNING • The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. • Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death.
14 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
INSTALLATION 15 Removing/Assembling the Handles 1 Assemble the mounting fasteners a at both ends of the handle with a ¼ in. Allen wrench. 2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws b with a 3/32 in. Allen wrench. The appearance of the handles may vary from what is shown. WARNING • When assembling or disassembling the refrigerator handles, grasp the handle firmly to avoid dropping it.
16 INSTALLATION Assembling the Freezer Drawer Handle 1 Assemble the mounting fasteners a at both ends of the handle with a ¼ in. Allen wrench. 2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws b with a ⅛ in. Allen wrench. Removing the Hinge Cover Remove the screws from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover with a flat-head screwdriver.
INSTALLATION 17 2 Rotate the hinge lever i counterclockwise. Lift the top hinge j free of the hinge lever latch k. Removing the Right Refrigerator Door 1 Detach all the wire harnesses a. NOTE • The number of wire harnesses may vary depending on the model. 2 Rotate the hinge lever b clockwise. Lift the top hinge c free of the hinge lever latch d. CAUTION • When lifting the hinge free of the latch, be careful that the door does not fall forward.
18 INSTALLATION CAUTION 3 Lift the front of the drawer up, then pull it straight out. 4 Remove the Durabase basket from the rails. Remove the screws from the rails at both ends. 5 Grip both sides of the drawer and pull it up to remove it from the rails. • Place the door, inside facing up, on a nonscratching surface. Removing the Freezer Drawers The Pullout Drawer located above the freezer drawer is not shown for clarity.
INSTALLATION 19 6 Hold both rails and push them in simultaneously. CAUTION 3 Lower the door into its final position and insert the screws in the rails on both sides. 4 Insert the drawer into the frame, and push the drawer back until it clicks into place. 5 Replace the ice bin in the drawer. Insert the Durabase basket in the rail assembly. Assembling the Freezer Drawer 1 2 Pull out both rails simultaneously, until they are fully extended.
20 INSTALLATION Assembling the Right Refrigerator Door Assembling the Left Refrigerator Door CAUTION • Install the right-side door first. 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. 2 3 CAUTION • Install the left refrigerator door after the right door is installed. 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge.
INSTALLATION 21 4 Push the water supply lines into the hole on the top case and pull it through the backplate. Assembling the Hinge Cover Position the hinge cover in its place. Insert and tighten the cover screws. ENGLISH Connecting the Water Line 5 Hold the water supply connection and gently push in the collet d to connect the water supply line as shown. Insert the tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the joint to fasten the tube in place.
22 INSTALLATION Water Pressure You will need a cold water supply. Water Pressure models with water filter 20 - 120 psi (138 - 827 kPa) where reverse osmosis water filtration system is connected to a cold water supply 40 - 60 psi minimum to reverse osmosis system (2.8 kgf/cm2 - 4.2 kgf/cm2, or less than 2 - 3 seconds to fill a cup of 7 oz capacity) If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.
INSTALLATION 23 1 Shut off the main water supply. • Turn on the nearest faucet to relieve the pressure on the line. ENGLISH 2 Choose the valve location. • Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.
24 INSTALLATION 6 Route the tubing. • Route the tubing between the cold water line and the refrigerator. Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible. NOTE • Be sure there is sufficient extra tubing (about 8 ft. coiled into three turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation. 7 9 Connect the tubing to the refrigerator.
INSTALLATION 25 Leveling and Door Alignment The refrigerator has two front leveling legs. Adjust the legs to alter the tilt from front-to-back or sideto side. If the refrigerator seems unsteady, or the doors do not close easily, adjust the refrigerator’s tilt using the instructions below: 1 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.
26 INSTALLATION Right Refrigerator Door The right refrigerator door does not have an adjustable nut. If the space between the doors is uneven, follow the instructions below to align the right door: 1 Position the Refrigerator • Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall. With one hand, lift up both the inner and outer door sections of the right door to raise them at the middle hinge.
OPERATION 27 OPERATION ENGLISH Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
28 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features a Ice Plus This function increases both ice making and freezing capabilities. Press the Ice Plus button to illuminate the icon and activate the function for 24 hours. The function automatically shuts off after 24 hours. Stop the function manually by pressing the button once more.
OPERATION 29 e Fresh Air Filter The Fresh Air Filter helps remove odors from the refrigerator. • Replace the air filter when the g icon turns on. After replacing the air filter, press and hold the Fresh Air Filter button for three seconds to turn the icon light off. Replace the air filter approximately every six months. f Lock The lock function disables every other button on the display. • When power is initially connected to the refrigerator, the lock function is off.
30 OPERATION Sabbath Mode • Sabbath mode is used on the Jewish Sabbath and holidays. • To activate the Sabbath mode: - To turn Sabbath mode on, touch the display to activate it, then press and hold the Freezer and Wi-Fi buttons for 3 seconds until sb appears in the display. - Sabbath mode automatically turns off after 96 hours. - To turn Sabbath mode off manually, press and hold the Freezer and Wi-Fi buttons for 3 seconds. - Once turned on, Sabbath mode is maintained even after a power outage.
OPERATION 31 Locking the Ice and Water Dispenser 1 Gently pull the handle to open the ice compartment. 2 To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. Ice Compartment CAUTION • Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. Keep the ice compartment door closed tightly.
32 OPERATION CAUTION • Avoid touching the auto shutoff (feeler arm) when replacing the ice bin. See the label on the ice compartment door for details. Freezer Icemaker This feature is only available on some models. The feature may vary depending on model purchased. NOTE • The icemaker begins producing ice approximately 48 hours after the appliance is initially installed. • Throw away the first few batches of ice after installation. • The sound of ice dropping into the ice bin is normal.
OPERATION 33 Craft IceTM Normal Sounds You May Hear • The icemaker water valve buzzes as the icemaker fills with water. If the icemaker power button is in the ON mode, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, press the icemaker power button to turn it off. a Feeler Arm b Power Switch CAUTION • Do not insert spherical ice into the in-door ice bin, as it can damage the ice and water dispenser.
34 OPERATION Food How to Store Butter or Margarine Keep opened butter in covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze. Cheese Store in original wrapping until used. Once opened, rewrap tightly in plastic wrap or aluminum foil. Milk Wipe milk cartons. For coldest milk, place containers on an interior shelf. Eggs Store in original carton on interior shelf, not on door shelf. Fruit Do not wash or hull fruit until it is ready to be used.
OPERATION 35 • Wash food before storing it in the refrigerator. Vegetables should be washed, and food packaging should be wiped down to prevent adjacent foods from being contaminated. 1 Open the doors completely and remove the contents of the Door-in-Door case. Lift up and pull out the Door-in-Door case. • If the refrigerator door or freezer drawer is opened or closed too often, warm air may penetrate the refrigerator and raise its temperature. This can increase the running costs of the unit.
36 OPERATION 4 Line up the tabs on the Door-in-Door case with the slots on the door and push down until it snaps into place. NOTE Detaching/Assembling the Glide‘N’Serve 1 To remove the Glide'N'Serve, pull out the Glide'N'Serve to full extension, lift the front up, and pull straight out. 2 To assemble, slightly tilt up the front, insert the Glide'N'Serve into the frame and push it back into place. • This feature is only available on some models.
OPERATION 37 Detaching the Shelf 1 Tilt up the front of the shelf and lift the shelf straight up. Door-in-Door Compartment Pull the shelf out. To access the Door-in-Door compartment, lightly press the button on the right refrigerator door handle. This feature is only available on some models. Assembling the Shelf 1 2 Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Door-in-Door Bin This feature is only available on some models.
38 OPERATION InstaView Door-in-Door Door-in-Door Case The InstaView Door-in-Door compartment allows for easy access to commonly used food items. To open the Door-in-Door case, press on the area marked Pull to open. The case is removable for easy cleaning and adjustment. This feature is only available on some models. Knock twice on the glass to turn the LED light inside the InstaView on or off. The LED light turns off automatically after 10 seconds. This feature is only available on some models.
OPERATION 39 Durabase Detaching/Assembling the Door Bins Using the Durabase The door bins are removable for easy cleaning and adjustment. 1 The Durabase divider allows you to organize the Durabase area into 2 sections. It can be adjusted from side to side to accommodate items of different sizes. To remove the bin, simply lift the bin up and pull straight out. WARNING 2 To replace the bin, slide it in above the desired support and push down until it snaps into place.
40 SMART FUNCTIONS SMART FUNCTIONS LG SmartThinQ Application This feature is only available on models with the aor b logo. The LG SmartThinQ application allows you to communicate with the appliance using a smartphone. Before Using LG SmartThinQ Application 1 Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance. • If the distance between the appliance and the wireless router is too far, the signal strength becomes weak.
SMART FUNCTIONS 41 • Remote Control • Push Messages - If the door remains open for more than ten minutes, you will receive a push message. When Ice Plus is finished, you will receive a push message. • Smart Diagnosis™ - This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. • Settings - Allows you to set various options on the refrigerator and in the application. † This feature is only available on some models.
42 SMART FUNCTIONS IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. If the refrigerator is operating in Smart Saving mode according to the DR signal, you can see a pop up. Seasonal Energy Savings This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. • Lower energy usage based on time period.
SMART FUNCTIONS 43 Override Smart Grid Mode To ignore the Demand Response signal from the utility company and override the Smart Grid function, push the Smart Grid button while the refrigerator is in Smart Grid mode. When you override the Smart Grid function, the refrigerator ignores the Demand Response signal and is no longer controlled by the utility company until the next Demand Response signal is sent. You can also override the Smart Grid function using the smart phone app.
44 SMART FUNCTIONS 5 Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker. 6 After you hear three beeps, release the Freezer button. 7 Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the specialist, who will then be able to assist you in using the information transmitted for analysis.
MAINTENANCE 45 MAINTENANCE WARNING • Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION • Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. • Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors. Inside Walls • Allow freezer to warm up so the cloth will not stick. To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water.
46 MAINTENANCE Air Filter 5 Rotate the air filter cover clockwise until the hooks engage and the cover locks in place. 6 Press and hold the Fresh Air Filter button on the control panel for 3 seconds to reset the filter sensor. Replacing the Fresh Air Filter Replace the Fresh Air Filter: • Approximately every six months. • When the Replace Filter g icon turns on. • Use replacement air filter: LT120F 1 2 Rotate the filter cover counterclockwise to release the tabs, and remove the cover.
MAINTENANCE 47 CAUTION • Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100 °F (37.8 °C). • Protect filter from freezing. Drain filter when temperatures drop below 40 °F (4.4 °C). • The disposable filter cartridge MUST be replaced every 6 months, at the rated capacity or if a noticeable reduction in flow rate occurs. • Replacing the water filter causes a small amount of water (around 1 oz. or 25 cc) to drain.
48 MAINTENANCE Performance Data Sheet (LT1000P/PC/PCS) Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
MAINTENANCE 49 Guidelines for Application / Water Supply Parameters 0.5 gpm (1.9 lpm) Water Supply Community or Private Well - Potable Water Water Pressure 20 – 120 psi (138 – 827 kPa) Water Temperature 33 °F – 100 °F (0.6 °C – 37.8°C) Capacity 200 gallons (757 liters) It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
50 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer.
TROUBLESHOOTING 51 Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Problem Refrigerator and Freezer section are not cooling. Possible Cause & Solution The refrigerator control is set to OFF (some models). • Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode.
52 TROUBLESHOOTING Problem Interior moisture buildup. Possible Cause & Solution Doors are opened often or for long periods of time. • When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors are not closed correctly. • See the "Doors will not close correctly or pop open" section. Weather is humid.
TROUBLESHOOTING 53 Problem Refrigerator was recently installed. • It may take up to 24 hours for each compartment to reach the desired temperature. The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections. • Locate air vents by using your hand to sense airflow and move all packages that block vents and restrict airflow. Rearrange items to allow air to flow throughout the compartment.
54 TROUBLESHOOTING Ice & Water Problem Icemaker is not making enough ice. Possible Cause & Solution Demand exceeds ice storage capacity. • The icemaker will produce approximately 70-184 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. • Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber.
TROUBLESHOOTING 55 Problem Icemaker is not making ice Possible Cause & Solution Refrigerator was recently installed or icemaker recently connected. Icemaker is not turned on. • Locate the icemaker ON/OFF and confirm that it is turned on. The ice detecting sensor is obstructed. • Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation.
56 TROUBLESHOOTING Problem Ice is not dispensing. Possible Cause & Solution Unable to hear the sound of ice coming out? • In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice. Doors are not closed completely. • Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. • Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.
TROUBLESHOOTING 57 Problem Water is not dispensing. Possible Cause & Solution New installation or water line recently connected. The dispenser panel is locked. • Press and hold the Lock button for three seconds to unlock the control panel and dispenser. The dispenser is not set for water dispensing. • The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water.
58 TROUBLESHOOTING Problem Water has bad taste or odor. Possible Cause & Solution Water supply contains minerals such as sulfur. • A water filter may need to be installed to eliminate taste and odor problems. Water filter has been exhausted. • Replacing the water filter is recommended: Approximately every six months. When the water filter indicator turns on. When the water dispenser output decreases. When the ice cubes are smaller than normal. Refrigerator was recently installed. • Dispense 2.
TROUBLESHOOTING 59 Problem The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. • Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle. Noises Problem Clicking Possible Cause & Solution The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off.
60 TROUBLESHOOTING Wi-Fi Problem Trouble connecting appliance and smartphone to Wi- Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) is set incorrectly.
LIMITED WARRANTY 61 LIMITED WARRANTY TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
62 LIMITED WARRANTY • Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s manual. • Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG. • Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended purpose.
LIMITED WARRANTY 63 Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section.
64 LIMITED WARRANTY FOR CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 65 THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product; • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air; • Damage or failure resulting from operating the Product in a corrosive atmosphere or
66 LIMITED WARRANTY PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions.
LIMITED WARRANTY 67 Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules.
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