us_main.book.book Page 1 Friday, February 7, 2020 11:44 AM OWNER'S MANUAL REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH ESPAÑOL FRANÇAIS LRMDS3006* LRMVS3006* LRMDC2306* LRMVC2306* MFL69497032 Rev.00_020720 www.lg.com Copyright © 2020 LG Electronics Inc. All Rights Reserved.
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us_main.book.book Page 3 Friday, February 7, 2020 11:44 AM SAFETY INSTRUCTIONS 3 SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others.
us_main.book.book Page 4 Friday, February 7, 2020 11:44 AM 4 SAFETY INSTRUCTIONS Operation • This appliance is intended to be used in household and similar applications such as : - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments; - catering and similar non-retail applications.
us_main.book.book Page 5 Friday, February 7, 2020 11:44 AM SAFETY INSTRUCTIONS 5 Maintenance • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
us_main.book.book Page 6 Friday, February 7, 2020 11:44 AM 6 SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury.
us_main.book.book Page 7 Friday, February 7, 2020 11:44 AM PRODUCT OVERVIEW 7 PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior a Control Panel Sets the refrigerator temperature and freezer temperature, the water filter condition and the dispenser mode. b Filtered Water and Ice Dispenser Dispenses purified water and ice.
us_main.book.book Page 8 Friday, February 7, 2020 11:44 AM 8 PRODUCT OVERVIEW Interior Door-in-Door: LRMDS3006* / LRMDC2306* InstaView Door-in-Door: LRMVS3006* / LRMVC2306* a LED Interior Lighting Lights up the inside of the refrigerator. b Air Filter Reduces odors inside the refrigerator compartment. c In-Door Icemaker (Refrigerator) This is where ice is automatically produced and stored.
us_main.book.book Page 9 Friday, February 7, 2020 1:32 PM PRODUCT OVERVIEW 9 d Door Mullion Prevents the cold air in the refrigerator from escaping when the doors are closed. • To reduce the risk of scratching the door or breaking the center door mullion, make sure that the folding door mullion is folded in before closing the left-hand door. • The door alarm will sound every 30 seconds if the door remains open longer than one minute.
us_main.book.book Page 10 Friday, February 7, 2020 1:32 PM 10 PRODUCT OVERVIEW Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max.
us_main.book.book Page 11 Friday, February 7, 2020 11:44 AM INSTALLATION 11 INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. a Unpacking the Refrigerator b Choosing the Proper Location c Disassembling/Assembling d Connecting the Water Line e Leveling and Door Alignment WARNING • Connect to potable water supply only.
us_main.book.book Page 12 Friday, February 7, 2020 11:44 AM 12 INSTALLATION Unpacking the Refrigerator WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back injury or other injury. • The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.
us_main.book.book Page 13 Friday, February 7, 2020 11:44 AM INSTALLATION 13 Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers.
us_main.book.book Page 14 Friday, February 7, 2020 11:44 AM 14 INSTALLATION Removing/Assembling Handles fasteners and tightening the set screws b with a 3/32 in. Allen wrench. When moving the refrigerator through a narrow opening, removing the doors is preferred. The appearance of the handles may vary from what is shown. CAUTION • When assembling or disassembling the refrigerator handles, grasp the handle firmly to avoid dropping it. • Do not swing the handle into nearby people or animals.
us_main.book.book Page 15 Friday, February 7, 2020 11:44 AM INSTALLATION 15 Removing/Assembling Doors and Drawers WARNING • Use two or more people to remove and install the refrigerator doors and freezer drawer. ENGLISH If the entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway. NOTE • Disassembling/Assembling the Water Lines • Disconnect the electrical supply to the refrigerator before installing.
us_main.book.book Page 16 Friday, February 7, 2020 11:44 AM 16 INSTALLATION 4 Lift the door from the middle hinge pin and remove the door. CAUTION • Place the door, inside facing up, on a nonscratching surface. 3 Lift the door from the middle hinge pin and remove the door. CAUTION • Place the door, inside facing up, on a nonscratching surface. Removing the Right Refrigerator Door 1 Detach all the wire harnesses a. Unscrew the ground wire b.
us_main.book.book Page 17 Friday, February 7, 2020 11:44 AM INSTALLATION 17 ENGLISH 3 Connect all the wire harnesses d and the ground screw e . NOTE 3 Connect all the wire harnesses and the ground wire. 4 Push the water supply lines into the hole on the top case and pull them through the backplate. 5 Hold the water supply connection and gently push in the collet d to connect the water supply lines as shown. Insert the tube at least 5/8 inch (15 mm) into the connector.
us_main.book.book Page 18 Friday, February 7, 2020 11:44 AM 18 INSTALLATION NOTE • Gently press the collet and insert the tube until only one line shows on the tube. Removing the Full Convert Drawer 1 Pull the drawer open to full extension. Remove the basket from the rails. Removing the Freezer Drawer WARNING • Use two or more people to remove and install the refrigerator doors and freezer drawer. • Be careful of sharp hinges on both sides of the drawer.
us_main.book.book Page 19 Friday, February 7, 2020 11:44 AM INSTALLATION 19 ENGLISH 4 Remove the Durabase basket from the rails. Remove the screws from the rails at both ends. 5 Grip both sides of the drawer and pull it up to remove it from the rails. Assembling the Freezer Drawer 1 Pull out both rails simultaneously, until they are fully extended. 2 Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides.
us_main.book.book Page 20 Friday, February 7, 2020 11:44 AM 20 INSTALLATION Connecting the Water Line Before Beginning This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. 4 Insert the drawer into the frame, and push the drawer back until it clicks into place. If necessary, call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
us_main.book.book Page 21 Friday, February 7, 2020 11:44 AM INSTALLATION 21 • If the water pressure remains low, call a licensed, qualified plumber. a saddle-type valve complies with your local plumbing codes. ENGLISH • All installations must be in accordance with local plumbing code requirements. Supplies Needed • Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square.
us_main.book.book Page 22 Friday, February 7, 2020 11:44 AM 22 INSTALLATION NOTE • The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing. a Pipe Clamp b Inlet End 4 Fasten the shutoff valve. c Clamp Screw • Fasten the shutoff valve to the cold water pipe with the pipe clamp. d Washer NOTE 6 • Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to.
us_main.book.book Page 23 Friday, February 7, 2020 11:44 AM INSTALLATION 23 d Outlet Valve e Ferrule (sleeve) Flush out the tubing. • Turn the main water supply on and flush out the tubing until the water is clear. Shut the water off at the water valve after about one quart of water has been flushed through the tubing. 9 Connect the tubing to the refrigerator. NOTE • Before making the connection to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet.
us_main.book.book Page 24 Friday, February 7, 2020 11:44 AM 24 INSTALLATION Door Alignment (Door-in-Door Model) Left Refrigerator Door The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment. If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's manual) to turn the nut in the door hinge to adjust the height.
us_main.book.book Page 25 Friday, February 7, 2020 11:44 AM OPERATION 25 OPERATION ENGLISH Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
us_main.book.book Page 26 Friday, February 7, 2020 11:44 AM 26 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features a Ice Plus This function increases both ice making and freezing capabilities. Press the Ice Plus button to illuminate the icon and activate the function for 24 hours. The function automatically shuts off after 24 hours.
us_main.book.book Page 27 Friday, February 7, 2020 11:44 AM OPERATION 27 NOTE • The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator. e Fresh Air Filter The Fresh Air Filter helps remove odors from the refrigerator. NOTE • Replace the air filter when the g icon turns on.
us_main.book.book Page 28 Friday, February 7, 2020 11:44 AM 28 OPERATION CAUTION • To deactivate / activate: - With either refrigerator door opened, press the Ice Plus button 3 times consecutively while pressing the Refrigerator button. The control panel beeps and the temperature settings display to confirm that Display Mode is deactivated. Use the same procedure to activate Display Mode.
us_main.book.book Page 29 Friday, February 7, 2020 11:44 AM OPERATION 29 Using the Ice and Water Dispenser 1 Cleaning the Ice and Water Outlet Wipe the water outlet a or ice outlet b frequently with a clean, lint free cloth as it may get dirty easily. Press the dispenser paddle a with a glass or other container to dispense cubed ice, water or crushed ice. NOTE • Lint from a cloth may adhere to the outlets.
us_main.book.book Page 30 Friday, February 7, 2020 11:44 AM 30 OPERATION producing ice. Shaking the ice bin to level the ice within it can reduce this problem. CAUTION • When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury. • Storing cans or other items in the ice bin will damage the icemaker. • Never use thin crystal glasses or containers to collect ice. Such containers may chip or break resulting in glass fragments in the ice.
us_main.book.book Page 31 Friday, February 7, 2020 11:44 AM OPERATION 31 • Ice-making stops when the in-door ice bin is full. When full, the in-door ice bin holds approximately 6 to 8 (12-16 oz.) glasses of ice. • To increase ice production, use the Ice Plus function. The function increases both ice making and freezing capabilities. Freezer Icemaker (Craft IceTM) This feature is only available on some models.
us_main.book.book Page 32 Friday, February 7, 2020 11:44 AM 32 OPERATION NOTE • The time needed to make ice may vary according to operating conditions. • The ice bin stores 20 - 30 pieces of round ice. Turning the Icemaker On/Off To turn the automatic icemaker On/Off, press the power switch on the icemaker to the ON ( | ) or OFF (O) position. Normal Sounds You May Hear CAUTION • Do not overfill or pack items too tightly into door bins.
us_main.book.book Page 33 Friday, February 7, 2020 11:44 AM OPERATION 33 Storing Frozen Food Freezing Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.
us_main.book.book Page 34 Friday, February 7, 2020 11:44 AM 34 OPERATION • Fruit lets moist air out of the crisper for best storage of fruit. 4 To reassemble, insert the cover into the refrigerator with both hands and lower it onto the guides. Removing/Assembling the Humidity Controlled Crispers 5 Slightly tilt up the front, insert the crisper into the frame and push it back into place. 6 Line up the tabs on the Door-in-Door case with the slots on the door and push down until it snaps into place.
us_main.book.book Page 35 Friday, February 7, 2020 11:44 AM OPERATION 35 underneath the back half of the shelf. Pull the front of the shelf forward to return to a full shelf. 4 Lower the front of the shelf so that the hooks drop into the slots. • Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilled food. CAUTION • Glass shelves are heavy. Use special care when removing them.
us_main.book.book Page 36 Friday, February 7, 2020 11:44 AM 36 OPERATION InstaView Door-in-Door Compartment The InstaView function on the Door-in-Door compartment lets you view the contents of the compartment without opening the door. To access the InstaView Door-in-Door compartment, lightly press the button on the right refrigerator door handle. 2 To replace the door bins, slide the door bin in above the desired support and push down until it snaps into place.
us_main.book.book Page 37 Friday, February 7, 2020 11:44 AM OPERATION 37 CAUTION ENGLISH • Empty contents of EasyLift Bin before raising or lowering it to avoid personal injury or damage tothe bin or its contents. • If the bin is not level after adjusting it, gently raise it until it clicks into place. Door-in-Door Case To open the Door-in-Door case, press on the area marked Pull to open. The case is removable for easy cleaning and adjustment.
us_main.book.book Page 38 Friday, February 7, 2020 11:44 AM 38 OPERATION Durabase Using the Durabase The Durabase divider allows you to organize the Durabase area into 2 sections. It can be adjusted from side to side to accommodate items of different sizes. Freezer Mode To use the convertible drawer as a freezer, press the Select/Freezer button a for at least 3 seconds. Once the convertible drawer is set to freezer mode, its temperature matches the freezer temperature.
us_main.book.book Page 39 Friday, February 7, 2020 11:44 AM SMART FUNCTIONS 39 SMART FUNCTIONS This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone. Before Using LG ThinQ Application 1 • If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to register or fail to install the application.
us_main.book.book Page 40 Friday, February 7, 2020 11:44 AM 40 SMART FUNCTIONS NOTE Wireless LAN Module Specifications • If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. Model LCW-004 Frequency Range 2412 - 2462 MHz • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
us_main.book.book Page 41 Friday, February 7, 2020 11:44 AM SMART FUNCTIONS 41 FCC RF Radiation Exposure Statement This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
us_main.book.book Page 42 Friday, February 7, 2020 11:44 AM 42 SMART FUNCTIONS If the refrigerator receives a Demand Response signal, the refrigerator will operate in Delay Appliance Load (DAL) or Temporary Appliance Load Reduction (TALR) mode. Please check the detailed specifications on the notice page on us.smartthinq.com. Delay Appliance Load (DAL) • Demand Response The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period.
us_main.book.book Page 43 Friday, February 7, 2020 11:44 AM SMART FUNCTIONS 43 Using Audible Diagnosis to Diagnose Issues • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. 1 Hold the Lock button for three seconds. • If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it. 2 Open the right refrigerator door.
us_main.book.book Page 44 Friday, February 7, 2020 11:44 AM 44 MAINTENANCE MAINTENANCE Cleaning WARNING • Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION • Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. • Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors.
us_main.book.book Page 45 Friday, February 7, 2020 11:44 AM MAINTENANCE 45 2 Remove the filter from the inside of the cover by pressing the side of the filter in and pulling the center out. Before Replacing the Water Filter WARNING • To reduce the risk associated with choking, do not allow children under 3 years of age to have access to small parts during the installation of this product. 3 Place the new filter inside of the cover with the side that says FRONT facing outward.
us_main.book.book Page 46 Friday, February 7, 2020 11:44 AM 46 MAINTENANCE lines up with the arrow on the filter head. Swing the filter back into the compartment. CAUTION • Do not install systems in areas where ambient temperatures may go above 110° F (43.3° C). • Where a backflow prevention device is installed on a water system, a device for controlling pressure due to thermal expansion must be installed. • Ensure all tubing and fittings are secure and free of leaks. 4 Replace the door bin.
us_main.book.book Page 47 Friday, February 7, 2020 11:44 AM MAINTENANCE 47 Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and Standard 401 for the reduction of substances listed below.
us_main.book.book Page 48 Friday, February 7, 2020 11:44 AM 48 MAINTENANCE Substance Reduction Average Influent Challenge NSF specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements Estrone 120 ng/L 140 ± 40% ng/L >96.10% 4.68 ng/L 20 ng/L NA Bisphenol A 2000 ng/L 2000 ± 40% ng/L >98.90% 22.00 ng/L 300 ng/L NA Nonyl Phenol 1600 ng/L 1400 ± 40% ng/L >97.10% 46.
us_main.book.book Page 49 Friday, February 7, 2020 11:44 AM TROUBLESHOOTING 49 TROUBLESHOOTING Frequently Asked Questions Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator.
us_main.book.book Page 50 Friday, February 7, 2020 11:44 AM 50 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Refrigerator and Freezer section are not cooling. Possible Cause & Solution The refrigerator control is set to OFF (some models). • Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode.
us_main.book.book Page 51 Friday, February 7, 2020 11:44 AM TROUBLESHOOTING 51 Problem Interior moisture buildup. Possible Cause & Solution Doors are opened often or for long periods of time. Doors are not closed correctly. • See the "Doors will not close correctly or pop open" section. Weather is humid. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost.
us_main.book.book Page 52 Friday, February 7, 2020 11:44 AM 52 TROUBLESHOOTING Problem Refrigerator or Freezer section is too warm. Possible Cause & Solution Refrigerator was recently installed. • It may take up to 24 hours for each compartment to reach the desired temperature. The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections.
us_main.book.book Page 53 Friday, February 7, 2020 11:44 AM TROUBLESHOOTING 53 Ice Problem Demand exceeds ice storage capacity. • The icemaker will produce approximately 70-184 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. • Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. Water filter has been exhausted.
us_main.book.book Page 54 Friday, February 7, 2020 11:44 AM 54 TROUBLESHOOTING Problem Icemaker is not making ice Possible Cause & Solution Refrigerator was recently installed or icemaker recently connected. • It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Icemaker is not turned on. • Locate the icemaker ON/OFF and confirm that it is turned on. The ice detecting sensor is obstructed.
us_main.book.book Page 55 Friday, February 7, 2020 11:44 AM TROUBLESHOOTING 55 Problem Ice is not dispensing. Possible Cause & Solution Unable to hear the sound of ice coming out? Doors are not closed completely. • Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. • Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.
us_main.book.book Page 56 Friday, February 7, 2020 11:44 AM 56 TROUBLESHOOTING Problem Water is not dispensing. Possible Cause & Solution New installation or water line recently connected. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked.
us_main.book.book Page 57 Friday, February 7, 2020 11:44 AM TROUBLESHOOTING 57 Problem Water has bad taste or odor. Possible Cause & Solution Water supply contains minerals such as sulfur. • A water filter may need to be installed to eliminate taste and odor problems. • Replacing the water filter is recommended: Approximately every six months. When the water filter indicator turns on. When the water dispenser output decreases. When the ice cubes are smaller than normal.
us_main.book.book Page 58 Friday, February 7, 2020 11:44 AM 58 TROUBLESHOOTING Problem The interior of the refrigerator is covered with dust or soot. Possible Cause & Solution The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. • Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle. Noises Problem Clicking Possible Cause & Solution The defrost control will click when the automatic defrost cycle begins and ends.
us_main.book.book Page 59 Friday, February 7, 2020 11:44 AM TROUBLESHOOTING 59 Wi-Fi Problem The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) is set incorrectly. • The wireless network name (SSID) should be a combination of English letters and numbers.
us_main.book.book Page 60 Friday, February 7, 2020 11:44 AM 60 LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
us_main.book.book Page 61 Friday, February 7, 2020 11:44 AM LIMITED WARRANTY 61 THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
us_main.book.book Page 62 Friday, February 7, 2020 11:44 AM 62 LIMITED WARRANTY Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc.
us_main.book.book Page 63 Friday, February 7, 2020 11:44 AM LIMITED WARRANTY 63 location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
us_main.book.book Page 64 Friday, February 7, 2020 11:44 AM 64 LIMITED WARRANTY Canada TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED.
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us_main.book.book Page 66 Friday, February 7, 2020 11:44 AM 66 LIMITED WARRANTY PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
us_main.book.book Page 67 Friday, February 7, 2020 11:44 AM LIMITED WARRANTY 67 Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules.
fc_main.book.book Page 68 Wednesday, January 29, 2020 2:26 PM LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 0000-243-800-1 2623-542-888-1 U.S.A. CANADA Register your product Online! www.lg.