Manual

56
TROUBLESHOOTING
Symptoms Possible Causes / Solutions
Food does not broil
properly
•
Oven controls improperly set.
- Make sure you turn the oven mode knob to select the Broil mode.
•
Improper rack position being used.
- See the Broiling Guide.
•
Cookware not suited for broiling.
- Use broiling pan and grid.
•
Aluminum foil used on the broiling pan and grid has not been fitted properly and
slit as recommended.
- See the Using the Oven section.
•
In some areas the power voltage may be low.
- Preheat the broil element for 5-7 minutes.
- See the Broiling Guide.
Oven temperature too
hot or too cold
•
Oven sensor needs to be adjusted.
- See Oven Temperature Adjustment in the Features section.
Scratches or
abrasions on cooktop
surface
•
Coarse particles such as salt or sand between cooktop and utensils can cause
scratches. Be sure the cooktop surface and bottoms of utensils are clean before
using. Small scratches do not affect cooking and will become less visible with
time.
•
Cleaning materials not recommended for glass-ceramic cooktop have been
used. See Cleaning the Glass-Ceramic Cooktop in the MAINTENANCE section.
•
Cookware with rough bottom has been used. Use smooth, flat-bottomed
cookware.
Metal marks
•
Scraping of metal utensils on cooktop surface. Do not slide metal utensils
on cooktop surface. Use a glass-ceramic cooktop cleaning creme to remove
the marks. See Cleaning the Glass-Ceramic Cooktop in the MAINTENANCE
section.
Brown streaks or
specks
•
Boilovers are cooked onto surface. Use a blade scraper to remove soil. See
Cleaning the Glass-Ceramic Cooktop in the MAINTENANCE section.
Areas of discoloration
on cooktop
•
Mineral deposits from water and food. Remove using a glass-ceramic cooktop
cleaning creme. Use cookware with clean, dry bottoms.
Oven will not Self
Clean
•
The oven temperature is too high to set a Self Clean operation.
- Allow the range to cool and reset the controls.
•
Oven controls improperly set.
- See the Self Clean section.
•
A Self Clean cycle cannot be started if the oven lockout feature is active.
“Crackling” or
“popping” sound
•
This is the sound of the metal heating and cooling during both the cooking and
Self Clean functions.
- This is normal.
Fan noise
•
The convection fan and cooktop fan may automatically cycle on and off.
- This is normal.
•
The cooktop fan may turn on to reduce the temperature of the product, even
when the surface elements are not being used.