Owner’s Manual
Table Of Contents
- IMPORTANT SAFETY INSTRUCTIONS
- PRODUCT OVERVIEW
- INSTALLATION
- OPERATION
- Control Panel
- Changing Oven Settings
- Clock
- Oven Light
- Timer On/Off
- Wi-Fi
- Settings (Hour Mode, Convection Auto Conversion, Calibrating the Oven Temperature, Preheat Alarm Light, Beeper Volume, Fahrenheit or Celsius, Cooktop On Alert Volume, Wi-Fi On/Off)
- Control Lock
- Start Time (Delayed Timed Cook)
- Cook Time (Timed Cook)
- Minimum & Maximum Default Settings
- Cooktop
- Precautions When Using the Cooktop
- Cooking Areas
- Benefits of Induction Surface Cooking
- Induction Cookware
- Cookware Placement
- Pan Sensing
- Minimum and Maximum Pan Size
- Cookware Compatibility Indicator
- Home Canning
- Using the Cooking Elements
- The Recommended Surface Cooking Setting
- Power Management
- Turning on the Warm Zone
- Oven
- SMART FUNCTIONS
- LG ThinQ Application
- Smart DiagnosisTM Feature
- MAINTENANCE
- TROUBLESHOOTING
- LIMITED WARRANTY
78 TROUBLESHOOTING
Wi-Fi
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The appliance and the router are too far apart.
• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.