| ® 'sustain book. book Page 64 Friday, July 8, 2022 1:22PM 64 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions Q ‘What types of cookware are recommended for use with the cook top? A; + The pans must have a flat bottom and straight sides. * Only use heavy-gauge pans. «+ The pan size must match the amount of food to be prepared and the size of the surface element, * Use tight fitting lids. + Only use flat-bottom woks, Q My new oven doesn’t cook like my old one.
t |e book book Page 65 Friday, July 8, 2022 1:22 PM el] TROUBLESHOOTING 65 What should racks are sticky and have become hard to slide In and out? Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the sides of the racks. This will work as a lubricant for easier gliding. ‘What should I do for hard to remove stains on my cook top? The cook top should be cleaned after every use to prevent permanent staining.
® | ® 'sustain book. book Page 66 Friday, July 8, 2022 1:22PM 66 TROUBLESHOOTING el] t A Yes. It ls highly recommended that 1 cup (8 oz or 240 mi) of water be sprayed or poured on the bottom and an additional % cup water be sprayed on walls and other soiled areas to fully saturate the dolls for better cleaning performance. Q see smoke coming out of my oven ranges cook top vents during Easy Clean.
'sustain book. book Page 67 Friday, July 8, 2022 1:22PM TROUBLESHOOTING 67 t Problem Possible Cause & Solution Top burners do not Electrode area Is not clean. light or donor bum |, mover the burners and clean them. Check the electrode area for burnt on food ar grease. evenly. See "Cleaning Burner Heads/Caps® in the MAINTENANCE chapter. Bummer parts are not installed properly. + Make sure that the burner parts are Installed correctly.
® | ® 'sustain book. book Page 68 Friday, July 8, 2022 1:22PM 68 TROUBLESHOOTING el] t Problem Possible Cause & Solution Burning or lolly odor | This Is normal In a new oven. emitting from the |, rig bill disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3 vent hours. See the Self Clean section, (On some models) ‘Oven will not work Plug on range Is not completely inserted In the electrical outlet. + Make sure electrical plug Is plugged Into a live, properly grounded outlet.
t | ® 'sustain book. book Page 69 Friday, July 8, 2022 1:22PM el] TROUBLESHOOTING 69 | HEIDI | Problem Possible Cause & Solution Clock and timer does | Improper oven control settings not work. + See "Changing Oven Settings" in the OPERATION chapter, Oven light does not | It Is time to replace the lamp or the lamp Is loose. work. + Replace or tighten lamp. See "Changing the Oven Light" section in this Owner's Manual. The plug on the range Is not completely Inserted in the electrical outlet.
t | ® 'sustain book. book Page 70 Friday, July 8, 2022 1:22PM 70 TROUBLESHOOTING Problem Possible Cause & Solution Range Is not level, Poor Installation. + Place oven rack in center of oven, Place a level on the oven rack, Adjust leveling legs at base of range until the oven rack Is level. + Be sure floor Is level and strong and stable enough to adequately support range. « If floor is sagging or sloping, contact a carpenter to correct the situation, Kitchen cabinet alignment may make range appear level.
t | ® 'sustain book. book Page 71 Friday, July 8, 2022 1:22PM el] TROUBLESHOOTING 71 Problem Possible Cause & Solution Trouble connecting appliance and smartphone to WI-Fl network The router frequency Is not 2.4 GHz. + Only a 2.4 GHz router frequency is supported, Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
