ENGLISH ESPAÑOL OWNER'S MANUAL MAIN WASHER Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times. LUWM101HWA www.LGSIGNATURE.com MFL69475588 Copyright © 2017 LG Electronics Inc. All Rights Reserved. www.lg.
TABLE OF CONTENTS 4 PRODUCT FEATURES 40 SMART FUNCTIONS 40 42 Smart ThinQ Application Smart Diagnosis™ Function 5 SAFETY INSTRUCTIONS 5 IMPORTANT SAFETY INSTRUCTIONS 43 MAINTENANCE 9 PRODUCT OVERVIEW 9 9 Parts Accessories 43 45 45 46 47 48 10 INSTALLATION 10 10 11 12 13 14 15 16 17 17 Installation Parts and Tools Installation Overview Product Specifications Choosing the Proper Location Unpacking and Removing Shipping Bolts Connecting the Water Lines Connecting the Drain Hose Leveling the W
PRODUCT FEATURES PRODUCT FEATURES INVERTER DIRECT DRIVE MOTOR The inverter motor, which is directly connected to the tub, produces little noise and vibration and offers great durability and a long lifespan. TUB CLEAN Cleaning of the tub on a regular monthly basis using Tub Clean can help keep the tub clean and fresh. LARGE CAPACITY STAINLESS STEEL DRUM The large capacity stainless steel drum offers extreme durability and is tilted to improve efficiency and allow easier access for large items.
SAFETY INSTRUCTIONS 5 SAFETY INSTRUCTIONS Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
SAFETY INSTRUCTIONS ••When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord. ••Do not install the appliance in humid spaces. ••Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. ••Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play.
SAFETY INSTRUCTIONS ••Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. ••Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. ••Do not put oily or greasy clothing, candles or flammable materials on top of the appliance. ••Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.
SAFETY INSTRUCTIONS BASIC SAFETY PRECAUTIONS ••Do not dry unwashed items in the appliance. ••Unplug the appliance before cleaning to avoid the risk of electric shock. ••Items that have been soiled with substances such as cooking oil, vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance.
PRODUCT OVERVIEW PRODUCT OVERVIEW 9 Parts ENGLISH 15 12 14 13 Push 1 Shipping bolts 5 Tub 9 Drain pump filter 13 Liquid detergent dispenser cap 2 Power cord 6 Door 10 Lower cover 14 Liquid softener dispenser cap 3 Power button 7 Drain hose 11 Leveling feet 15 Control panel 4 Drum light 8 Drain pump 12 Auto Dispense tray 16 Water inlets Accessories Included Accessories Non-skid pads Hot/cold water hoses Caps for covering shipping bolt holes Wrench Tie strap Elbow bracket (
Installation Parts and Tools 10 INSTALLATION Tools Needed Adjustable Pliers Carpenter's Level Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location.
INSTALLATION 11 Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. 120 VAC @ 60 Hz Min. / Max. water pressure 20 – 120 psi (138–827 kPa) Dimensions 23 5/8 in (W) x 26 1/2 in (D) x 33 1/2 in (H) 60 cm (W) x 67.5 cm (D) x 85 cm (H) Net weight 208 lb (94.
INSTALLATION Choosing the Proper Location Install the washer on a solid floor that is strong and rigid enough to support the weight of the washer, even when fully loaded, without flexing or bouncing. If the floor has too much flex, you may need to reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise. NOTE ••Before installing the washer, make sure the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily.
INSTALLATION 13 After removing the carton and shipping material, lift the washer off the foam base. Make sure the plastic tub support comes off with the base and is not stuck to the bottom of the washer. If you must lay the washer down to remove the base packaging materials, always protect the side of the washer and lay it carefully on its side. Do not lay the washer on its front or back. Foam tub support 2 Carton base Remove the bolt assemblies.
INSTALLATION Connecting the Water Lines 1 Check the fittings and seals. Inspect the threaded fitting on each hose and make sure there is a rubber seal in place in both ends of each hose to prevent leaking. Rubber seal Rubber seal 4 Attach the water lines to the back of the washer. Attach the hot water line to the hot water inlet on the back of the washer. Attach the cold water line to the cold water inlet on the back of the washer. Tighten the fittings securely.
INSTALLATION 15 Connecting the Drain Hose NOTE Option 2: Laundry Tub 1 Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer. ••The drain must be installed in accordance with any applicable local codes and regulations. ••Make sure that the drain hose is not stretched, pinched, crushed, or kinked.
INSTALLATION Leveling the Washer The drum of your new washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a level, solid surface. The slope beneath the washer should not exceed 1 inch, and all four leveling feet must rest firmly on the floor. 4 Recheck the washer’s levelness. Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, repeat steps 1-3.
INSTALLATION 17 Connecting to the Power Supply WARNING ••Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malfunction. ••Do not modify the power cord and plug provided with the appliance. Take care not to damage it when installing or moving the washer. Failure to do so may result in death, fire, electric shock, or malfunction. ••Make sure that the washer is grounded.
OPERATION OPERATION Using the Washer WARNING ••To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. ( ( ) 1 Sort Laundry and Load the Washer Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer. 2 Cleaning Products Add the proper amount of HE (High-Efficiency) detergent and liquid fabric softener to the Auto Dispense reservoir or the manual dispenser.
OPERATION 19 Sorting Laundry ••The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. ••Use the Bulky/Large cycle for buoyant or nonabsorbent items such as pillows or comforters. Failure to follow this caution can result in leakage. ••If possible, do not wash any water-resistant items. If you must, please select the Bulky/Large cycle.
OPERATION Loading the Washer Adding Cleaning Products ••Check and empty pockets. Paper clips, coins, matches, etc. can damage clothing and the washer. Using the Auto Dispense Function ••Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes. ••Pretreat heavily stained areas for best results. ••Combine large and small items in a load. Load large items first. Large items should not be more than half of total load.
OPERATION 21 4 Pour the detergent and softener into their respective reservoirs. NOTE - Fill to the Max line. Softener Detergent ( ( ) ) Push 5 After filling, insert and turn the caps to the right until tightly closed. ••Before using the appliance, make sure there is detergent in the Auto Dispense reservoir. ••A full detergent reservoir will last for about 18 standard cycles, with half a load of laundry in the drum. ••The default settings are configured to automatically dispense 2.
OPERATION Dispensing Detergent Manually CAUTION ••Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of the washer or dryer. Wipe up any spills immediately. These products can damage the machine's finish and controls. ••Remove the Auto Dispense tray only when refilling or replacing detergent or softener. ••Use only liquid HE detergents in the Auto Dispense tray. ••Do not pour any powdered cleaning products into the Auto Dispense reservoirs.
OPERATION 23 Control Panel ENGLISH Control Panel Features 1 Cycle Category The dots indicate the current category screen. Swipe the display left or right to show Everyday Cycles, Special Cycles, Dry Cycles(Optional), Download Cycles, and My Pattern. Use My Pattern for cycles you use frequently. If you run the same cycle more than three times, it will be registered under My Pattern. Cycle categories may differ on some models. 2 Start/Pause Button Press this button to start the selected cycle.
OPERATION Wash Cycles Wash cycles are designed for the best wash performance for each type of load. Select the cycle that best matches the load contents for maximum wash performance and fabric care. For best results, follow the fabric care labels on your garments. See the Sorting Laundry section for a guide to the symbols used on fabric care labels. Swipe through the cycle category screens and touch a cycle icon to select the desired cycle.
OPERATION 25 Choosing by Wash Cycle Use the Speed Wash cycle to quickly wash lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightlysoiled garments (less than 3 lb. (1.36 kg)). NOTE: Use very little detergent in this cycle. For additional rinsing, add an extra rinse in the Rinse option screen. Convenience Rinse+Spin Select this option to rinse and spin a load separately from a regular cycle.
OPERATION Cycle Guide ●= available option, Cycle Normal Cycle Options Wash Temp Spin Speed Soil Level Turbo Wash Extra Hot Extra High Heavy Prewash Hot Very High Warm High Cold Medium Tap Cold Low Fresh Care Normal =default setting Delay Wash Extra Rinse ● ● ● ● ● ● Light Very Low Hot Speed Wash Warm Fresh Care Cold Medium Low Light Very Low Heavy Duty Extra Hot Extra High Prewash Hot Very High Hygienic Rinse Warm High Fresh Care Cold Medium Tap Cold Hea
OPERATION 27 ●= available option, Cycle Cycle Options Spin Speed Soil Level Extra Hot Extra High Heavy Delay Wash Extra Rinse ● ● ● ● ● ● ● ● ● ● ● ● Very High Allergiene™ Hygienic Rinse High Fresh Care Medium Normal Low Very Low Extra Hot Sanitary Heavy Hygienic Rinse High Fresh Care Medium Normal Low Very Low Turbo Wash Hot Very High Warm Speed Wash+Dry Cold Light Extra Hot Baby Wear Heavy Prewash Hot Hygienic Rinse Warm High Fresh Care Cold Medium Tap Col
OPERATION ●= available option, Cycle Cycle Options Wash Temp Spin Speed Soil Level =default setting Delay Wash Extra Rinse ● ● Extra Hot Normal Tub Clean Extra High Very High Rinse + Spin Hygienic Rinse High Fresh Care Medium Normal Low Very Low Extra High Very High Spin High Fresh Care ● Medium Low Very Low Turbo Wash Heavy Hot Bulky/Large Normal Warm Fresh Care Cold Tap Cold Low ● ● ● ● Light Very Low Turbo Wash Cotton+ Extra Hot Extra High Prewash Hot Very High
OPERATION 29 Cycle Modifier Buttons When you select a cycle, washing starts with the default settings. If needed, modify the cycle as shown below. 1 : Soil 2 : Rinse 3 : Temp. 4 : Spin 5 : Add Option 6 : Add Drying (Optional) 1 Press the Power button. 2 Select a washing cycle. 3 Select the options you want to change. 4 Change the options and press the OK button. 5 Press the Start/Pause button. 1 Soil Adjusting the soil level setting will change the cycle times and/or wash actions.
OPERATION 5 Add Option Option settings may be different depending on the cycle. Turbo Wash Adding the Turbo Wash™ option reduces the cycle time while still providing similar wash performance to the same cycle without Turbo Wash™. NOTE ••The Turbo Wash™ option cannot be used with all cycles. ••Turbo Wash™ defaults to on for Normal, Heavy Duty and Perm.Press wash cycles. Prewash Add the Prewash option to heavily soiled loads.
OPERATION 31 Drying Cycle Guide ●= available option, Normal Cycle Options Wash Temp Spin Speed Air Cooling Extra High Normal Very High Damp High Soil Level Delay Wash Extra Rinse ● Energy saving Speed Time Drying (30/60/90/120 min) Air Cooling Normal Outdoor Damp High ● Medium Air Cooling Extra High Very High High Time Dry ● Time Drying (30/60/90/120 min) Wash+Dry Air Cooling Extra Hot Extra High Normal Hot Very High High Damp Warm Energy saving Cold Speed Tap Cold Hea
OPERATION Special Cycles/Features After selecting a cycle, press the buttons to select additional features for your load. Delay Wash Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle. Each press of the button increases the delay time by 1 hour, for up to 19 hours. Once the desired delay time is set, press the Start/Pause button to start the delay time.
OPERATION 33 Drying Tips ••Cold water tap must be left on during drying cycles. ••Do not tumble dry woolen articles. Pull them to their original shape and dry them flat. Woven and Loopknit Materials ••Some woven and loopknit materials may shrink, by varying amounts, depending on their quality. ••This washing machine’s automatic process from washing to drying can be selected easily. ••Always stretch these materials out immediately after drying.
OPERATION Drying Time Guide ••Drying cycles can last up to about 7 hours. ••These drying times are given as a guide to help you set your washing machine for manual drying. ••If the load is not dry after the estimated time, the drying time is modified automatically and the new estimated time appears in the display. NOTE ••The actual drying time may vary from the estimated drying time for the sensor dry cycles. Drying time is affected by the type of fabric, load size, and selected dry level.
OPERATION 35 Remote Start Swipe down the display to open the Settings screen. Touch More Settings to reveal the entire Settings menu. Use a smart phone to control the appliance remotely or check to see how much time is left in the cycle. X NOTE ••You must first connect to a gateway and register the appliance in order to use the Remote Start function. See the Smart Functions section for more details.
OPERATION Auto Dispense Sound Use this button to setup and control the Auto Dispense function. Use this option to turn on or off the sound when a button is pressed. ••When the Refill Alarm is turned on, it sends a message when the detergent or softener need refilling. Brightness ••The default settings are configured to automatically dispense 2.4 oz (70 ml) of detergent and 1 oz (30 ml) of softener for 8-12 lb (4 - 6 kg) of normally soiled laundry.
OPERATION 37 Washer Pairing (Optional) Select this to (un)pair the Main Washer and the Mini Washer. 1 Press the Power button. 2 Swipe the display down to see the Settings screen and select More Settings. Select Washer Pairing from the Settings menu. 1 Make sure the mini washer is plugged in. 2 Reset the mini washer: 3 If pairing fails several times, reset both the main washer and mini washer. Press the Power button on the mini washer.
OPERATION Switching Between Main and Mini Washer When the main and mini washers are paired, this function allows you to switch the controls between the two washers. Swipe down to open the Settings screen to select Main Washer or Mini Washer. X Factory Data Reset Select this to delete all the stored data and reset to the default settings. 1 Press the Power button. 2 Swipe down on the display to open the Settings screen and select More Settings. Select Factory Data Reset from the Settings menu.
OPERATION 39 Downloading Cycles Directly This feature allows you to download new and specialized cycles that are not included in the appliance's standard cycles. 1 Press the Power button. 2 Swipe left on the display to get to the Download Cycles screen and press Edit. The appliance must be connected to the internet through a home Wi-Fi network to download cycles. • You may need to delete one of the existing cycles to make room for a new downloaded cycle.
SMART FUNCTIONS SMART FUNCTIONS Smart ThinQ Application The Smart ThinQ application allows you to communicate with the appliance using a smartphone. Installing Smart ThinQ Application Search for the LG Smart ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. Smart ThinQ Application Features ••For appliances with the or logo Download Cycle Set or download any preferred cycle and operate by remote control.
SMART FUNCTIONS 41 FCC RF Radiation Exposure Statement ••For transmitter module contained in this product This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
SMART FUNCTIONS Smart Diagnosis™ Function NOTE ••Smart Diagnosis™ cannot be activated unless the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart Diagnosis™. Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center.
MAINTENANCE 43 MAINTENANCE To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire owner’s manual, including the Important Safety Instructions. ••Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death. ••Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.) or detergents with strong chemical components when cleaning the washer.
MAINTENANCE Cleaner Instructions Tub cleaner Lime scale remover Liquid chlorine bleach Powdered cleaner Place directly into washer drum. Cleaning tablets NOTE ••Never load laundry while using Tub Clean. The laundry may be damaged or contaminated with cleaning products. Make sure to run the Tub Clean cycle only when the drum is empty. ••Leave the door open after finishing the laundry, to keep the drum clean. ••Tub Clean should be repeated monthly.
MAINTENANCE 45 Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. Wear rubber gloves and protective goggles. 2 Dilute 3/4 cup (177 ml) of liquid chlorine bleach in 1 gallon (3.8 L) of water. 3 Wipe around the door seal. 4 5 Soak a sponge or a soft cloth in this diluted solution and wipe all around the door seal. Wipe dry. After cleaning, wipe up any moisture with a dry towel or cloth. Leave the door open to allow the door seal to dry completely.
MAINTENANCE Cleaning the Drain Pump Filter 6 Close the lower cover. The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. WARNING ••Opening the drain filter will result in water overflowing if there is water in the washer drum. Use a bucket if the drum is not completely drained before you open the drain filter.
MAINTENANCE 47 Cleaning Auto Dispense Tray Assemble the check valves by inserting them and turning them clockwise. 7 Fill the detergent reservoir with liquid HE detergent and the softener reservoir with liquid fabric softener. Insert the caps on the reservoirs and turn clockwise until tight. 8 Insert the Auto Dispense tray back in the machine until it clicks. Close the lower cover. Clean the Auto Dispense tray before refilling it or if detergent or softener have hardened with lack of use.
MAINTENANCE Care in Cold Climates Storing the Washer If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, perform the following steps to protect the washer from damage. 1 2 Turn off the water supply. Disconnect hoses from water supply and drain water from hoses. 3 Plug the power cord into a properly grounded electrical outlet.
TROUBLESHOOTING 49 TROUBLESHOOTING Q: Why does my washer make loud banging noises while it is filling with water? A: This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by installing an item called a water hammer arrestor. Add-on arrestors can be purchased through your local hardware or home improvement store.
TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Noises You Might Hear Noise Possible Cause Solutions Spraying or Hissing Water spraying or circulating during the cycle.
TROUBLESHOOTING 51 Operation Problem Possible Cause Water leaking House drain pipes are clogged. The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe. Drain hose has come out of drain or is not inserted far enough.
TROUBLESHOOTING Problem Possible Cause Detergent compartments clogged from incorrect filling. Incomplete or no dispensing of detergent Washer will not operate Too much detergent used. Solutions Make sure that detergent and additives are put into the correct Auto Dispense reservoirs. Make sure that the Auto Dispense tray is properly installed before the start of the cycle. If dispensing manually, make sure that the suggested amount of detergent is used per the manufacturer’s recommendations.
TROUBLESHOOTING 53 Problem Water level is too low/ No water is visible in the drum Oversudsing Buttons do not function properly A shortage alert appears even after you filled the dispensers for the detergent and softener. Drying performance is poor. Solutions Filter clogged. Make sure the inlet filters on the fill valves are not clogged. Refer to the filter cleaning instructions. Inlet hoses may be kinked. Check that inlet hoses are not kinked or clogged. Energy efficiency.
TROUBLESHOOTING Performance Problem Wrinkling Staining Possible Cause Always remove items from the washer as soon as the cycle is complete. Washer overloaded. The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. Hot and cold water inlet hoses are reversed. Hot water rinse can set wrinkles in garments. Check the inlet hose connections. Clothes are over-dried. Make sure select suitable drying cycle.
TROUBLESHOOTING 55 Error Codes Error Code [UE] Solutions Make sure that the water faucets are fully open. Water line hoses are kinked, pinched, or crushed. Make sure that the hoses are not kinked or pinched. Be careful when moving the washer during cleaning and maintenance. Water inlet filters are clogged. Clean the inlet filters. See Maintenance in the Care and Cleaning section. Water supply pressure to faucet or house is too low.
TROUBLESHOOTING Error Code The tub does not rotate or Possible Cause The door is not secured. [dE],[dE1],[dE2] [dE4] Door sensor has malfunctioned. Solutions Close and secure the door. If the message keeps appearing, unplug the power cord and call for service. Drain hose is kinked, pinched, or clogged Make sure the drain hose is free of clogs, inks, etc., and is not pinched behind or under the washer. [OE] Drain discharge is more than 96 inches (2.4 m) above bottom of washer.
WARRANTY (USA) 57 WARRANTY (USA) Warranty Period Scope of Warranty One (1) year from date of original retail purchase Any internal /functional Parts and Labor Twenty (20) years from date of original retail purchase DD Motor (Stator, Rotor, Hall Sensor) Limited Lifetime Stainless Steel Drum Remark LG will provide parts and labor to repair or replace defective parts. Parts only. Customer will be responsible for any labor or in-home service to replace defective parts.
WARRANTY (USA) ••Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG. ••Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
WARRANTY (USA) 59 Water is not supplied because the water tap is not turned on. Turn on the water tap. Water tap Reinstall the drain hose. Elbow bracket Tie strap Leakage caused by improper installation of water inlet hose or using other brand inlet hoses. No power supplied due to loose connection of power cord or electrical outlet problem. Reconnect the power cord or change the electrical outlet. Service trips to deliver, pick up, install the product or for instruction on product use.
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