Owner's Manual

Troubleshooting
22
Troubleshooting
Software Update
When the MUSICow product is connected to your home
network, check whether the rmware version is the latest on all
speakers and the Music Flow Player application.
MUSICow product might require recent rmware to be installed
for optimal operation.
[Settings
à
Version Info]: you can check if your speaker has the
latest rmware.
How can I initialize speaker?
If you press down (ADD) button until Beep sounds once, the
network related settings are initialized. (For sound bar, “DISABLED
is displayed in the display window.)
If you press down
(ADD) button until Beep sounds twice,
factory initialization is performed. (For sound bar “RESET is
displayed in the display window.)
Speaker is not connected.
1. For speaker that is already connected, check if the phone is
connected to the same router as the speaker, then connect
to the same router, and check the followings.
1-1. Set Power off / on, and check the connection.
1-2. If it is not solved by 1-1, close the application and run
again.
1-3. If it is not solved by 1-2, reset the Speaker and
reconnect.
1-4. If it is not solved by 1-3, delete the App, reinstall, and try
again. To reset, press and hold the
(ADD) button for
8 seconds until you hear one beep.
4 Troubleshooting
NP8350-M0.BSGPLLK_SIM_ENG_MFL68922605.indd 22 2015-03-20  5:26:36