LG EASY GUIDE NOTEBOOK 17Z995 Series www.lg.com Copyright © 2019 LG Electronics Inc. All rights reserved.
Introduction / Important Safety Precautions Introduction / Important Safety Precautions ENGLISH Using LG Easy Guide, LG TroubleShooting LG Electronics Inc. provides LG Easy Guide (User's Guide) and LG TroubleShooting (TroubleShooting Guide) to users for their easy and convenient use of the product. TIP LG Easy Guide and LG TroubleShooting are provided with the UWP app and they can be downloaded again on the Microsoft Store if they are deleted.
Introduction / Important Safety Precautions 3 Information/Precautions Before Using • This LG Easy Guide has been written for the Windows 10 operating system. • The screen and menu configurations may differ from this manual depending on the status of the Windows and software update. • Representative images are used in LG Easy Guide. Product purchased may differ in appearance and color. • LG Easy Guide includes instruction about optional products.
Introduction / Important Safety Precautions ENGLISH TIP Indicates that the following information is added to help the user utilize the machine more conveniently. OPTION The Option symbol indicates that the concerned device is not included in the product package and thus has to be purchased separately, or the device may not be applied to the user's machine depending on model type. Manufacturer and Copyright Microsoft™, MS™, WinPE™, and Windows® are the registered trademarks of Microsoft Corporation™.
Introduction / Important Safety Precautions 5 LG Easy Guide may contain undetectable errors despite our dedicated efforts to provide users with reliable information. We ask for your understanding. Unauthorized reproduction or duplication of any part of LG Easy Guide is strictly prohibited. LG Electronics Inc. reserves the right to modify any part of this manual for quality purposes, without prior notice. Copyright (C) 2019 LG Electronics Inc. Digitalmate Co.
Introduction / Important Safety Precautions 100 GB Storage Device (HDD, SSD, eMMC): 100,000 MB / 1,024 Bytes = 97.6 GB ENGLISH RAM Capacity RAM capacity shown by Windows may be lower than the actual capacity because the PC uses shared memory for BIOS and the integrated graphics card. Due to BIOS using shared memory, 1,024 MB RAM may be reported as 1,022 MB or slightly less. If the PC has integrated graphics card, 1,024 MB RAM may be reported as 1,022 MB or less than 1,000 MB.
Introduction / Important Safety Precautions 7 Important Safety Precautions The warranty does not cover any damage resulting from reckless use or use in undesirable environments. ENGLISH Please use the machine in the proper environment to extend the machine's lifespan. Use the machine in a safe and stable place.
Introduction / Important Safety Precautions Product Installation/Usage Precautions ENGLISH CAUTION Place the machine in a safe place so it does not fall. • If dropped, the machine may be damaged or cause an injury. Use the product in a clean, dust-free environment. • Otherwise, the system may not function properly. Do not place any objects within 6 inches of the PC. • Lack of ventilation may overheat the PC from inside and put users at risk of burn injuries.
Introduction / Important Safety Precautions 9 Ensure the power is off before shutting the LCD. Do not impose excessive force on the LCD screen or drop it. • You may break the LCD glass panel. Do not lean the LCD screen backward too much. Do not apply too much force to the LCD screen. • The LCD screen or the moving parts may be damaged. To clean the LCD screen, use designated agents and soft cloth and rub the screen in one direction. • Too much force may damage the LCD screen.
Introduction / Important Safety Precautions Turn off the PC if you are not going to use it for an extended period of time. ENGLISH • It may overheat the battery. Make sure that the memory cover is securely closed before turning on the PC. • Do not use the machine when the memory cover is open. It may damage the machine. Please use parts certified by LG Electronics Inc. • Otherwise, a fire or product damage may occur. If there is a problem with peripheral devices, contact the device manufacturer.
Introduction / Important Safety Precautions 11 WARNING • The desiccating agent and plastic wrap may cause suffocation. Do not use the machine in damp places like a laundry room or bathroom. • Moisture may cause a glitch or electric shock. • Please use the machine within the appropriate temperature range (50 °F to 95 °F) and humidity range (20% RH to 80% RH). Clean the PC with a proper agent and dry it completely before using it again. • If the PC is wet while used, an electric shock or fire may occur.
Introduction / Important Safety Precautions Do not put your finger or an object into PC ports. ENGLISH • An injury or electric shock may occur. Ask one of our engineers to run a safety check after your computer has been repaired. • Otherwise, an electric shock or fire may occur. For minors, we recommend a program that blocks access to illegal or pornographic web sites. • Minors' exposure to adult-only contents may inflict psychological instability or even trauma.
Introduction / Important Safety Precautions 13 If you dissemble the PC, connect the power after reassembly is done. Do not put in metal items such as coins, hair pin or other irons or inflammables such as paper or matches. Especially, ensure that children will not do so. • There is a risk of product damage, fire, or electric shock. • If any foreign substance gets in the product, unplug the product and contact the local service center.
Introduction / Important Safety Precautions WARNING ENGLISH During air travel, follow the directions of flight attendants. • Using the PC during flight may cause an aircraft accident. When leaving the machine in a car, avoid exposure to direct sunlight. • The product may get deformed or catch on fire due to a temperature rise. Do not put any heavy object on the power cable and AC adapter, and avoid damage from impacts. • A malfunction or fire may occur.
Introduction / Important Safety Precautions 15 Battery and AC Adapter Precautions When the PC is not used for an extended period of time, keep the battery level at about 50 %. • Do not leave the product with discharged battery for an extended period of time. It may damage the battery. Charge the battery only with the provided instrument. • Otherwise, the battery may be damaged presenting a risk of fire. Do not throw or disassemble the battery.
Introduction / Important Safety Precautions • It may explode or cause a fire. ENGLISH • Disposal methods may differ by country and region. Dispose of spent batteries in accordance with the laws and safety rules of the country and region you reside in. If you find leakage or smell bad odor from the battery, remove the battery and contact the local service center. • It may explode or cause a fire. Do not store in places with temperatures above 140 °F and high humidity (in cars or saunas).
Introduction / Important Safety Precautions 17 Connect the power plug properly by pushing it to the end. Do not bend the power cable for AC adapter too much or get stamped by a sharp object. • The wires inside the cable may break and cause electric shock or fire. Do not use loose plugs or damaged power cords. • An electric shock or fire may occur. Do not touch the power cord with your hands wet. • Otherwise, an electric shock may occur.
Introduction / Important Safety Precautions Always keep the AC adapter and power outlet clean. ENGLISH • A fire may occur. Keep children and pets from damaging the power cord. • It may cause a fire or an electric shock. Disconnect the PC completely before cleaning it. • Otherwise, an electric shock or impairment may occur. If the power/AC adapter or the product is soaked, disconnect the battery, power/AC adapter, and all other lines before contacting the local service center.
Introduction / Important Safety Precautions 19 • External shocks are inflicted on the machine while disassembling or installing it. • The PC is infected with a virus, tainting the data irrecoverably. • Abrupt turning-off of the PC can damage the PC. • If the product is moved, shaken or exposed to external shock while the storage device is running, file damage or bad sectors may occur. To minimize data loss resulting from storage device damage (HDD, SSD, eMMC), frequently back up important data.
Introduction / Important Safety Precautions ENERGY STAR® ENGLISH ENERGY STAR® ENERGY STAR® Specifications • LG Electronics Inc. participates in ENERGY STAR® and the energy efficiency of this product complies with the specifications of ENERGY STAR®. • ENERGY STAR® is a set of regulations that encourages manufacturers of electronic devices to create more energy efficient products. • The energy consumption of this product was decreased along with the cost. Also, it helps preserve natural resources.
Introduction / Important Safety Precautions Turn off the display: Turns off the screen when you don't use the PC for a set period of time. • Put the computer to sleep: Switches to the Sleep mode when you don't use the PC for a set period of time.
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Introduction / Important Safety Precautions Product Specifications ENGLISH PC Specifications Display 17 inch IPS LCD CPU Intel®Core™ i7 / i5 / i3 or Intel®Pentium® processor The CPU differs depending on model type and cannot be replaced by the user. GPU Intel® UHD Graphics When processing large graphic data, it utilizes dynamically allocated system memory. The size of the allocated memory depends on the system memory size.
Introduction / Important Safety Precautions 53 Input: AC 100 V to 240 V, 1.5 A 50 / 60 Hz Output: DC 19 V, 2.53 A Lithium Ion battery Charging Hours: 3.0 hours Charging hours may be longer if the battery is not used for a long time or the system is on. When temperature is outside the operating temperature specification, the battery may not be charged or charging hours may be longer. Operating temperature may be different from the actual room temperature.
Using Windows 10 Using Windows 10 ENGLISH Start Menu A New Start Menu The Start menu in Windows 10 has been changed so you can use Windows quickly and easily. Press the [ ] button in the lower-left corner of the screen to display the Start menu. TIP Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Using Windows 10 55 ENGLISH 1 Expand: Displays the names of all menu items. 2 User Account: Displays the current user's information. You can use functions such as Change Account Settings, Lock or Logout. 3 Document: Opens the default document folder in Windows. 4 Pictures: Opens the default photo folder in Windows. 5 Settings: You can set up the system including the network settings. 6 Power: Sleep, System Shutdown, and Restart menus are available. 7 App List: Displays the app list.
Using Windows 10 Desktop Apps and Windows Apps ENGLISH The Desktop apps remain unchanged from the previous Windows apps, but Windows apps have been changed to include various functions. The Windows apps provide easy-to-use menus according to the window size and a variety of convenient functions such as Update and Alarm.
Using Windows 10 57 Using Apps Run apps that were not added to the Start menu or apps that were installed on the system using the following method: 1 Press the [ ] button and select and run the app you want from the app list. TIP Press the [ ] key or [Ctrl] + [Esc] to display the Start menu. 2 To exit an app, press the [ ] button on the top of the app screen. Deleting Apps You can delete apps from the Start menu tiles or the app list.
Using Windows 10 1 Click the [ ] button to display the Start menu. ENGLISH TIP Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Using Windows 10 59 2 Go to the Start menu app tiles or the app list and right-click the app you wish to delete.
Using Windows 10 3 When the pop-up menu appears, select [Uninstall]. ENGLISH TIP If you are deleting a desktop app, the [Programs and Features] window appears. Right-click the app you wish to delete and press the [Uninstall/Change] button.
Using Windows 10 61 4 When prompted to confirm the deletion, click the [Uninstall] button to delete the app. ENGLISH Adding Apps to Start Menu/Taskbar You can add frequently used apps on the Start menu and taskbar for easy and quick access.
Using Windows 10 1 Press the [ ] button to display the Start menu. ENGLISH TIP Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Using Windows 10 63 2 Right-click the app you want from the app list, and then click [Pin to Start] or [More] > [Pin to Taskbar]. ENGLISH 3 The selected app is added to the Start menu or taskbar.
Using Windows 10 Toggling and Adding Apps/Desktops ENGLISH In Windows 10, you can toggle the running apps easily and quickly, and add desktops to use them like multiple PCs. TIP For an app that does not allow multitasking, you may be switched to the desktop where the app was executed, or you may have an error message. 1 In the taskbar, press [ ].
Using Windows 10 65 2 The screen to switch between apps and desktops appears and the running apps are displayed in the preview. ENGLISH TIP Press the [ ] button of an app in the preview to exit the app. You can use the timeline displayed on the Desktop screen to check the history of PC usage.
Using Windows 10 3 Click the [New Desktop] tile. ENGLISH 4 [Desktop 1] and [Desktop 2] are created.
Using Windows 10 67 5 Select an app in the preview or desktop. ENGLISH 6 The screen is toggled to the selected app or desktop.
Using Windows 10 TIP ENGLISH Press the [ ] button in the app preview to exit the app. In the desktop preview, press the [ to another desktop.
Using Windows 10 69 Using Shortcut Keys Shortcut Keys Description [Alt] + [Tab] Hold down the [Alt] key and press the [Tab] key to view the running apps in the preview. Press [Tab] repeatedly to select the app you wish to switch to and then release the [Alt] key. [Alt] + [Ctrl] + [Tab] The running apps on the screen are displayed in the preview. Select and switch to an app. [ If the desktop toggling screen appears, select an app or desktop you wish to switch to.
Using Windows 10 Splitting the App Screen ENGLISH In Windows 10, you can easily adjust window sizes and split windows if necessary. TIP Some apps that cannot adjust the window size do not support the screen split.
Using Windows 10 71 Full Screen 2 Drag and drop the app again to a different location to return to its original size. ENGLISH 1 Drag and drop an app to the top end of the screen to change the app to the full screen size.
Using Windows 10 Screen Split into Two ENGLISH 1 Drag and drop an app to the right end or left end to reduce the size by half. TIP The screen is split according to the guideline.
Using Windows 10 73 2 Select a running app displayed in the preview on the split screen. ENGLISH 3 Drag and drop the app again to a different location to return to its original size.
Using Windows 10 Screen Split into Four ENGLISH 1 Drag and drop an app to the left corner to reduce the app to 1/4 size of the screen. TIP The screen is split according to the guideline.
Using Windows 10 75 2 You can use this method to place up to four apps on the screen. ENGLISH 3 Drag and drop the app again to a different location to return to its original size.
Using Windows 10 Using the Store ENGLISH You can purchase apps or get free apps from Windows Store. TIP If a local account is being used, a window to switch to a Microsoft account appears while using Windows Store. Follow the instructions on the screen to switch the local account to a Microsoft account. You can also do so by selecting [Start menu] > [Account] > [Change Account Settings]. If you switch to a Microsoft account, your PC settings (background, user settings, etc.
Using Windows 10 77 2 Select the app or use the search function on the store screen to install the desired app.
Using Windows 10 Switching to Tablet Mode ENGLISH If you are using Windows on a tablet PC, you can easily switch to the tablet mode. 1 Press the Action Center [ ] icon on the right side of the taskbar.
Using Windows 10 79 2 Select [Tablet Mode] to switch Windows to tablet mode. ENGLISH 3 Select [Tablet Mode] again to deactivate the mode.
Using Windows 10 Unlocking the Screen ENGLISH If the PC is not used for an extended period, it goes into a locked state. When the PC is used again, a lock screen appears for security purposes and may be unlocked by using the following method. 1 From the lock screen, press any key on the keyboard or drag up while you click and hold the mouse button. 2 When the login window appears, enter the password and click [Enter]. (If no password is set, press the login button to immediately unlock the screen.
Using Windows 10 81 Setting the PC Using Action Center You can use the Action Center to easily change the settings for tablet mode, display, media connection and network settings. The functions supported by the Action Center may differ depending on the model. 1 Press the Action Center [ ] icon on the right side of the taskbar. ENGLISH Windows 10 supports various functions so that the user can change the PC setting easily and quickly.
Using Windows 10 2 Change the PC settings as needed. ENGLISH TIP If the tile does not appear, press the [Expand] menu. CAUTION Using the Reader Mode and the Night light at the same time can cause color distortion. If color distortion occurs, deactivate the Reader Mode or the Night light.
Using Windows 10 83 3 To change the detailed settings of the PC, press the [All Settings] tile.
Using Windows 10 Using the Start Menu ENGLISH 1 Press the [ ] button and select the [Settings] menu. 2 When the screen for PC's detailed settings appears, select and change the settings as needed.
Using Windows 10 85 Windows Shutdown Option 1 Click the [ ] button and select the [Power] menu. TIP Press the [ ] key or [Ctrl] + [Esc] to display the Start menu. 2 Select a Windows shutdown option. TIP On the Desktop screen, press [Alt] + [F4] to use the Windows shutdown option. (Pressing [Alt] + [F4] on a running app may end the app.
Using the PC Using the PC ENGLISH Using an AC Adapter and a Battery Connect the AC adapter to power and charge the product. TIP The power cable and the AC adapter type may differ per model type and country and there is no difference in functionality. This product has a built-in battery pack. The internal battery should not be arbitrarily disassembled or replaced. Arbitrarily disassembling the product may void the warranty.
Using the PC 87 WARNING • It may cause a problem in battery charging or system operation. When you use an AC adapter, follow the below directions. • 140 °F or more high-humidity spaces, for example, inside cars or saunas, should be avoided when you use or store it. • Do not disassemble or modify the AC adapter. • Do not twist the AC adapter plug. • When you connect the AC adapter, do not forcefully push the plug. Checking the Battery State 1 Connect the AC adapter to the power port in the PC.
Using the PC 2 Open the LCD and check the charging state. When the AC adapter lamp is blinking, charge it fully with the AC adapter before using it. ENGLISH CAUTION Use batteries certified and acknowledged by LG Electronics Inc. • Uncertified batteries may explode.
Using the PC 89 WARNING • Do not short-circuit the battery. • Keep the battery out of reach of children. • A visible swelling of the battery pack indicates a possible danger. When this occurs, contact your local vendor or service center immediately. • Use only a certified and designated recharger. • Keep the battery pack away from heat. (Never put it in a microwave.) • Do not leave inside a car under the summer heat. • Do not leave or use at a hot and humid place like a sauna.
Using the PC TIP When the PC is not used for an extended period of time, refer to the following: ENGLISH • Check the battery charge level on a regular basis and keep it at 50 %. This allows you to extend the battery life. • If the battery is left fully charged for an extended period of time, the battery capacity and battery running time may be reduced. • If the battery is left fully discharged for an extended period of time, it may become overdischarged and cannot be charged again.
Using the PC 91 Operation Status Lamps ENGLISH 1 AC Adapter Lamp • On: The AC adapter is connected. • Off: The AC adapter is not connected. If you try to turn on the system that has entered the Hibernate mode or been turned off after a low-battery alarm, the system will not be turned on but the lamp will blink three times. If this is the case, connect the AC adapter and charge the battery sufficiently before using it.
Using the PC 5 Touchpad Lamp ENGLISH • On: When the touchpad is activated • Off: When the touchpad is deactivated 6 Reader Mode Lamp • On: When the Reader Mode is activated • Off: When the Reader Mode is deactivated 7 Webcam Operation Status Lamp • On: When the webcam is operating • Off: When the webcam is not operating
Using the PC 93 Keyboard The keyboard may differ in appearance and color depending on your country. CAUTION • Spilling a watery substance like coffee or juice on the keyboard may cause a fault, malfunction, or electric shock. • Some of the keys may not work properly when you use several keys at the same time while playing a PC game. • Please change the key combination settings according to the combinations necessary for the game play or use an external keyboard dedicated for gameplay.
Using the PC ENGLISH Fn + F9 Switching to Reader Mode. Fn + F10 Mute Fn + F11 Turns down the volume. Fn + F12 Turns up the volume. Fn + Prt Sc Works as the Scroll Lock [Scr Lk] key. Fn + Ctrl Works as the [Pop-up Window] key. Fn + ◀ Works as the [Home] key. Fn + ▶ Works as the [End] key. Fn + ▲ Works as the [Page Up] key. Fn + ▼ Works as the [Page Down] key.
Using the PC 95 Keyboard Backlight The figures herein are subject to change without prior notice. OPTION This only applies to the products that have the Keyboard Backlight function. Configuring Keyboard Backlight TIP You can use hot keys to use the Keyboard Backlight function more conveniently. • Each time you press the [Fn] + [F8] keys, the status changes to KBD Backlight Off, KBD Backlight Low, and then KBD Backlight High in the specified order.
Using the PC 3 Go to Keyboard Backlight and select your desired options.
Using the PC 97 Adjusting Screen Brightness and Volume TIP According to the model type, a button for volume control (mute, volume up / down, DTS, etc.) may be available. Function Hot Keys Description Screen Brightness [Fn] + [F2], [F3] Press the [F2] key to darken the screen or the [F3] key to brighten it. Press the Action Center [ ] icon on the right side of taskbar to run the Action Center. Then move the screen brightness bar to adjust the screen brightness.
Using the PC Hearing Protection Feature ENGLISH The product is equipped with a hearing protection feature to protect your ears from pressurized sound while using earphones or headphones. The feature is set to off by default and can be manually turned on as follows: 1 Press the [ ] > [SmartAudio 2] button to execute SMART Audio. TIP The feature may take a few minutes if it is the first time.
Using the PC 99 2 The on-screen picture turns to a headphone icon when you connect a headphone or earphones.
Using the PC 3 Toggle Hearing Protection Feature on and off by pressing the headphone icon.
Using the PC 101 TIP A warning message will be displayed if the volume is high while this feature is on.
