Owner's Manual

29
ENGLISH
TROUBLESHOOTING BEFORE CALLING FOR SERVICE
TROUBLESHOOTING BEFORE CALLING FOR SERVICE
If abnormality is occurred, confirm the following items in advance before requesting to the
customer care center.
Symptom Confirmation Procedures
Air Purifier will
not start.
• Is the power plug unplugged?
• Whether a power cut occur?
• Whether the front panel open
or not?
– Plug the power properly.
– Retrieve working when power
cut finish.
– When the front panel
opened, operation cannot be
performed. Close it completely.
Turning off
presetting cannot
be performed.
• Turning off presetting cannot
be performed.
- Perform the presetting once
again by referring to the
instruction manual.
Air Purifier
function is not
working well.
• Is the indoor contamination
severe?
• Are there many particles on the
Dual Protection Filter?
• Is the using location too wide?
• Are there any obstacles near
the product?
• Is the unit installed at a location
where air flows freely?
- Ventilate the area to use the
product.
- Clean the Dual Protection
Filter.
- Use the product that fits the
room size.
(Avoid using it where it
is ventilated well such as
entrance, window etc.)
- Remove any obstacles.
- Move and install at a different
location.
Action of buttons
is not functioning
well.
• Isn’t there any foreign material
like gloves in the hand?
- Isn’t there any foreign material
like gloves in the hand?
There is a weird
sound from the
product.
• Are the humidifier filter and
tray assembled correctly?
• Are there scaling built on the
humidifier filter and tray?
• Are the humidifier filter case
and cover correctly locked?
- Assemble the humidifier filter
hook and tray assembly part
by aligning them.
- Clean the humidifier filter and
tray with citric acid.
- Firmly lock the humidifier filter
case and cover.