Owner's Manual

Troubleshooting before calling for service
39
Owner’s Manual
Care and Cleaning
Problem Possible cause Solutions
The rate of water
decreasing in the water
tank is slowing or not
decreasing at all.
Humidity level does not
increase.
Current humidity level
displayed the product
and that displayed on
another hygrometer are
different.
There is water in the
water tank but [No water]
lamp is displayed.
[dr] is displayed on the
front panel.
●
Is the humidifier filter correctly inserted in the tray?
●
Is there a high level of alien particles in the humidifier
filter?
●
Is it raining or is the indoor temperature too low?
●
Is the room too wide?
●
Is there water in the water tank?
●
Is there a high level of alien particles in the humidifier
filter?
●
Is the float hanging within the tray?
●
Is the front panel open?
●
Is the water tank or tray assembled correctly in the main
unit?
●
Assemble the humidifier filter hook and tray assembly part
by aligning them.
●
Clean the humidifier filter.
If the filter is too dirty, replace the filter.
●
The water in the water tank is decreasing slowly because
the humidifier amount is small.
●
Use the product by referring to the applied area.
●
Fill up water in the water tank.
●
Clean the humidifier filter.
If the filter is too dirty, replace the filter.
●
Even within the same space, the level of humidity can vary
based on the location of the product.
●
Pull out and clean the tray and remove any scaling or alien
particles around the float.
●
Close the front panel.
●
Assemble the water tank or tray correctly in the main unit.