User Guide

25
User Manual
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Wi-Fi Connection error
An error screen is displayed if there is an error in the connection.
Touch Try Again to try the connection again or Cancel to go back to
the beginning of the product registration process.
Duplicate user error
An error screen is displayed if another user is using the app to con-
trol the same air conditioning unit.
PRODUCT REGISTRATION
Registration Errors
If you make changes to your wireless network or if your router information changes, you have to go through the registration steps once
more.
If the wireless network router is physically too far from the unit, connection to the server may fail.
You cannot run the Smart ThinQ app from two smart phones at the same time while using the same user account. Log out from one
device before logging in with another.
Figure 23:
Figure 24: