ENGLISH ESPAÑOL FRANÇAIS OWNER'S MANUAL R9 • Charge the battery fully before first use. • Read the Safety Instructions before using the product. • After reading this manual, keep it in an easily accessible location. MFL69826107 www.lg.com Copyright © 2020 LG Electronics Inc.
TABLE OF CONTENTS 4 IMPORTANT SAFETY INSTRUCTIONS 4 4 7 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 8 BEFORE USING THE ROBOT CLEANER 8 Parts and Specifications 11 Charging 14 OPERATION 14 15 16 18 Using the Robot Cleaner Control Panel Choosing a Cleaning Mode Choosing an Auxiliary Function 19 SMART FUNCTIONS 19 Using LG ThinQ Application 23 Using Smart Diagnosis 25 MAINTENANCE 25 Regular Cleaning 30 TROUBLESHOOTING 30 Before Calling for Service 32 LIMITED WARRANTY 3
IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. The symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
5 Battery •• Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. •• Prevent unintentional starting. Ensure the switch is in the off position before connecting to the battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing an appliance that has the switch on invites accidents. •• Do not use a battery pack or appliance that is damaged or modified.
•• In case rechargeable battery is included in this product, the entire device should be recycled in compliance with rechargeable battery recycling standards because of the internal battery. To dispose of properly, call (800) 822-8837 or visit www.call2recycle.org. Battery Specifications Model Name EAC63419402 Type Rechargeable Lithium-ion Battery Rated Capacity DC 21.6 V / 4000 mAh (Min.
7 To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic safety precautions, including the following: Installation •• Remove any cables or string from the floor before starting. •• Make sure the appliance is not put on a table or desk when the power is on. Operation •• •• •• •• Do not use the appliance around a banister, staircase or any area where it could fall.
BEFORE USING THE ROBOT CLEANER BEFORE USING THE ROBOT CLEANER Parts and Specifications Front View a LED b Nozzle c 3D DUAL Eye d Control Panel Bottom View a Brush b Charging Terminals c Brush Release Button d Cliff Detection Sensors e Top Cover Release Button f Exhaust Port
BEFORE USING THE ROBOT CLEANER 9 Rear View ENGLISH a Top Cover b Dust Suction Port c Dust Sensors d HEPA Filter e Main Power Switch f Cyclonic Mesh Filter g Dust Bin Release Button h Dust Bin i Pre-Filter j Pre-Filter Case NOTE •• The filters will eventually need to be replaced. To purchase replacement filters, call an LG Electronics Customer Information Center or visit www.lg.
BEFORE USING THE ROBOT CLEANER Accessories a Remote Control b Remote Control Station c Batteries for Remote Control (AAA) d Pre-Filter Specifications Robot Cleaner Model R975** Maximum Physical Dimensions (Width × Depth × Height) 10.5 × 13 × 5.6 inches (286 × 330 × 143 mm) Weight Approximately 9.2 lb (4.
BEFORE USING THE ROBOT CLEANER 11 Charging •• Charging takes place even if the main power switch of the robot cleaner is turned off. •• The charging time depends on the status of the battery. •• It takes approximately 4 hours to fully charge the battery after it is completely discharged. •• Clean the charging terminals using a soft cloth. If the charging terminals are dirty or covered or obstructed with foreign material, the robot cleaner may not be charged normally.
BEFORE USING THE ROBOT CLEANER 3 Insert the power plug into an outlet. ••When the home station is turned on, the LED will light up. 4 Wrap the unwanted length of power cable around the cord keeper to prevent the robot cleaner wheels from rolling over the cable. NOTE •• If power is not supplied to the home station, the robot cleaner will not charge. •• Do not place the home station in a confined space, as this will make it difficult for the robot cleaner to return to the home station.
BEFORE USING THE ROBOT CLEANER 13 Turning on the Standby Power Supply •• To turn off the standby power supply, press the Start/Stop button a or press the Power button b on the remote control again. Manual Charging Moving the Robot Cleaner Charge the battery manually if using the robot cleaner for the first time after purchasing or if the battery is completely discharged. 1 Insert the power plug of the home station into a power outlet. 2 Turn on the main power switch.
OPERATION OPERATION Using the Robot Cleaner Before Starting •• The run time may decrease depending on conditions of use or selected auxiliary functions. •• Collisions can occur during cleaning when the sensor cannot detect the obstacle. −− Examples of obstacles that may be difficult to detect include thin chair or table legs, glossy or shiny furniture, and mirrors or glass. •• You may hear a tapping sound from the brushes when the robot cleaner is cleaning laminate floors or uneven floors.
OPERATION 15 Control Panel Press the touch button icons to start the robot cleaner or quickly choose a cleaning mode. a Start/Stop Button b ••Press the Start/Stop button to start or stop the robot cleaner. ••Press and hold the Start/Stop button for 3 seconds to turn the robot cleaner on or off. Mode Button c ••Press the Mode button to set a cleaning mode.
OPERATION Remote Control Choosing a Cleaning Mode Getting Started Select a cleaning mode on the control panel or on the remote control. a Power Button b Mode Button c Start/Stop Button d Repeat Button e Language Button f a Lock Button g Smart Diagnosis Button h Mute Button i Smart Turbo Button j Directional Buttons k Turbo Button l Home Button NOTE •• The a Lock button will lock the 3D camera sensor. •• The Power button will only operate when the main power switch is turned on.
OPERATION 17 Edge Mode •• The Spiral Spot mode cannot be activated while the robot cleaner is charging. You can move the robot cleaner manually by pressing the directional buttons on the remote control. The robot cleaner moves in zigzag movements around the whole house and cleans thoroughly including the edges up to the wall. •• When a wall is detected, the robot cleaner reduces its speed and temporarily increases the suction power.
OPERATION Choosing an Auxiliary Function Repeat Function The robot cleaner repeats the selected cleaning mode. •• To activate the Repeat function, press the Repeat button on the remote control. •• After cleaning is finished, the robot cleaner changes its direction and cleans the same area again. •• To cancel the Repeat function, press the Repeat button again. NOTE •• The Turbo function uses more battery power. •• The robot cleaner will be louder when running the Turbo function.
SMART FUNCTIONS 19 SMART FUNCTIONS Before Using LG ThinQ 1 Check the distance between the appliance and the wireless router (WLAN network). ••If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail. 2 Turn off the Mobile Data or Cellular Data on your smartphone. ••For iPhones, turn data off by going to Settings → Cellular → Cellular Data. 3 Connect your smartphone to the wireless router.
SMART FUNCTIONS Installing the LG ThinQ Application Smart Diagnosis Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. The robot cleaner can self-diagnose with the Smart Diagnosis function. • Depending on your smartphone model, the LG ThinQ application may have a limited feature set or may not work properly. Check the required software versions before downloading.
SMART FUNCTIONS 21 5 Using the My Zone Function 1 Tap Draw a New Map to create a map of the cleaning area and designate cleaning zones. ••The robot cleaner creates the map while it is cleaning. ••After drawing a new map, the area separator icon is displayed at the center of each area when you tap Use Map. ••To redraw the map, tap Draw a New Map again. 2 Tap the icon of the desired area to set the cleaning order. ••The icon in the selected area changes to a number to indicate the cleaning order.
SMART FUNCTIONS FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
SMART FUNCTIONS 23 Using Smart Diagnosis The robot cleaner announces the result through a voice message. ••To repeat the voice message, press the Home button. 5 Press the Start/Stop button to terminate the diagnosing process. ••After the Smart Diagnosis voice message, the robot cleaner will begin recharging after 1 minute. ••If an error is detected with any of the obstacle detection sensors during Smart Diagnosis, a voice message will announce, and the robot cleaner will not return to the home station.
SMART FUNCTIONS NOTE •• Be careful not to touch the robot cleaner or disturb its operation before Smart Diagnosis is complete. If it is accidentally interrupted, turn the main power switch OFF then ON again to resume the diagnosis. •• Smart Diagnosis will not be activated in the following cases. In each case, check the problem and try again. −− Robot cleaner is detached from the home station. −− Battery level is insufficient. −− Dust bin filter is not attached.
MAINTENANCE 25 MAINTENANCE 2 Press the dust bin release (PUSH) button b to open the dust bin cover and empty the dust bin. 3 Remove any foreign substances on the rubber at the bottom of the dust bin. 4 Use a dry cloth to rotate the end of the cyclonic mesh filter c to the unlocked position l and remove the filter. ENGLISH Regular Cleaning Before Cleaning the Robot Cleaner •• Turn off the main power switch before cleaning the robot cleaner.
MAINTENANCE 5 6 7 Clean the cyclonic mesh filter thoroughly with a vacuum cleaner or rinse it under running water. ••To avoid odor, allow the cyclonic mesh filter to dry completely in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling. Rotate the pre-filter case d to the unlocked position to separate it from the dust bin. 8 Clean the pre-filter using a vacuum cleaner or rinse it under running water.
MAINTENANCE 27 Cleaning the Brush 1 1 Place a soft cloth on the floor and place the robot cleaner upside down on top of the cloth. 2 Push the brush release button a to separate the brush case b from the nozzle. 3 Press the brush hook c and pull the brush up d to separate it from the brush case. 4 Remove foreign substances such as hair and thread from the brush and brush ends. 2 3 4 Separate the dust bin from the robot cleaner body and pull out the HEPA filter case a.
MAINTENANCE 5 Insert the brush into the brush case, starting with the right side. •• Dust may build up at the brush inlet at the bottom of the brush. Periodically remove the buildup using another vacuum cleaner or a soft brush. 6 Reassemble the brush case on the nozzle. •• If the suction power has become weaker, check the suction port for clogs or foreign materials. Use a toothpick to remove the foreign substance.
MAINTENANCE 29 Cleaning the Sensors and the Charging Terminals Place a soft cloth on the floor and place the robot cleaner on top of the cloth. 2 Clean the 3D DUAL Eye of the robot cleaner using a soft cloth. ••Be careful not to scratch the sensors. 3 Clean the dust sensors on the robot cleaner using a soft cloth. 5 Unplug the power cord of the home station and clean the charging terminals of the home station.
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Troubleshooting Guide Save time and money by checking the following before calling for service. Symptom Power cannot be turned on. Cause and Solution Main power switch of the robot cleaner is turned off. •• Turn on the main power switch at the back of the robot cleaner. Battery is discharged completely. •• If needed, manually move the robot cleaner to the home station to charge. Power is turned off automatically.
TROUBLESHOOTING 31 Symptom Brush is clogged with foreign substances. •• Remove foreign substances from the brush. Brush case is not installed properly. •• Install the brush case properly. The robot cleaner is cleaning against the grain of the flooring. •• The robot cleaner may be noisier than usual if it is cleaning against the grain of the floor. The robot cleaner will not run. Main power switch of the robot cleaner is turned off. •• Turn on the main power switch at the back of the robot cleaner.
LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 33 TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION: Call 1-800-243-0000 and select the appropriate option from the menu, or visit our website at http://www. lg.com Or by mail: LG Electronics Customer Service P.O.
LIMITED WARRANTY of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration.
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