Owner's Manual
21
TROUBLESHOOTING
Before
Calling
for
Service
Problem
Oven
does
not
start
Arcing
or
Sparking
Incorrect
time
of
day
Unevenly
Cooked
Foods
Overcooked
Foods
Undercooked
Foods
Improper
Defrosting
You
can
often
correct
operating
problems
yourself.
If
your
microwave
oven
fails
to
work
properly,
locate
the
operating
problem
in
the
list
below
and
try
the
solutions
listed
for
each
problem.
If
the
microwave
oven
still
does
not
work
properly,
contact
the
nearest
GoldStar
Authorized
Service
Center.
GoldStar Authorized
Service
Centers
are
fully
equipped
to
handle
your
service
requirements.
?
Is
the
power
cord
plugged
in?
?
Is
the
door
closed?
?
Is
the
cooking
time
set?
?
Are
you
using
approved
cookware?
?
Is
the
oven
empty?
?
Have
you
tried
to
reset
the
time
of
day?
?
Are
you
using
approved
cookware?
?
Is
the
glass
turntable
in
the
oven?
?
Did
you
turn
or
stir
the
food
while
it
was
cooking?
?
Were
the
foods
completely
defrosted?
?
Was
the
time/cooking
power
level
correct?
?
Was
the
time/cooking
power
level
correct?
?
Are
you
using
approved
cookware?
?
Were
the
foods
completely
defrosted?
?
Was
the
time/cooking
power
level
correct?
?
Are
the
ventilation
ports
clear?
?
Are
you
using
approved
cookware?
?
Was
the
time/cooking
power
level
correct?
?
Did
you
turn
or
stir
the
food
during
the
defrosting
cycle?
WARNING:
This
equipment
generates
and
uses
ISM
frequency
energy
and
if
not
installed
and
used
properly,
that
is
in
strict
accordance
with
the
manufacturer's
instructions,
may
cause
interference
to
radio
and
television
reception.
It
has
been
type
tested
and
found
to
comply
with
limits
for
ISM
Equipment
pursuant
to
part
18
of
FCC
Rules,
which
are
designed
to
provide
reasonable
protection
against
such
interference
in
a
residential
installation.
However,
there
is
no
guarantee
that
interference
will
not
occur
in
a
particular
installation.
If
this
equipment
does
cause
interference
to
radio
or
television
reception,
which
can
be
determined
by
turning
the
equipment
off
and
on,
the
user
is
encouraged
to
try
to
correct
the
interference
by
one
or
more
of
the
following:
?
Reorient
the
receiving
antenna
of
the
radio
or
television.
?
Relocate
the
microwave
oven
with
respect
to
the
receiver.
?
Move
the
microwave
oven
away
from
the
receiver.
?
Plug
the
microwave
oven
into
a
different
outlet
so
that
the
microwave
oven
and
the
receiver
are
on
different
branch
circuits.
The
manufacturer
is
not
responsible
for
any
radio
or
TV
interference
caused
by
unauthorized
modification
to
this
microwave
oven.
It
is
the
responsibility
of
the
user
to
correct
such
interference.
FEDERAL
COMMUNICATIONS
COMMISSION
RADIO
FREQUENCY
INTERFERENCE
STATEMENT
Possible
Causes