Owner’s Manual

32
ENGLISH
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the AAA Rules. If your claim exceeds $25,000,
the right to a hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal judicial district
in which you reside unless we both agree to another location or we agree to a
telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the rst consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to optout@lge.com, with the subject line:
Arbitration Opt Out” or (ii) calling 800- 980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or
model number; and (d) the serial number (the serial number can be found (i)
on the product; or (ii) online by accessing https://www.lg.com/us/support/
repair-service/schedule-repair-continued and clicking on “Find My Model &
Serial Number”).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice will
be effective to opt out of this dispute resolution procedure. Opting out of this
dispute resolution procedure will not affect the coverage of the Limited Warranty
in any way, and you will continue to enjoy the full benets of the Limited
Warranty. If you keep this product and do not opt out, then you accept all terms
and conditions of the arbitration provision described above.