Owner's Manual

36
Troubleshooting
T
roubleshooting
Before calling for service, check the problem against the list bellows.
Symptom Error Message Check up
Water Supply
Failure
Is the water tap shut off ?
Is the water supply cut off ?
Is the tap or water supply hose frozen ?
Is the water pressure low or is the filter of the inlet valve clogged
with impurities ?
Is the Hot hose connected to cold ?
Is the Cold hose connected to hot ?
Drainage Failure
Is the drain hose positioned correctly ?
Is the drain hose bent or placed too high?
Is the internal part of the hose or drain pump (only pump model)
clogged with impurities ?
Check if electric power has gone off.
Spin Failure Is the laundry evenly balanced ?
Is the washing machine placed on a flat surface ?
Door(Lid) Open Is the lid closed ?
Internal sensing
failure
Please call nearest LG Electronics service center for help.
Power failure
Overflow failure