Scan to see the online manual. OWNER'S MANUAL WASHTOWER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WK*X30*H*A MFL71983207 Rev.04_022824 www.lg.com Copyright © 2023-2024 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 4 8 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 9 PRODUCT OVERVIEW 9 Product Features 11 OPERATION-WASHER 11 14 17 18 25 25 Using the Washer Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Options and Extra Functions 29 OPERATION-DRYER 29 31 33 39 39 Using the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Fuctions 42 SMART FUNCTIONS 42 44 Using LG ThinQ Application Smart Diagn
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. Install all clothes dryers in accordance with the installation instructions of the manufacturer of the dryer. WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death or property damage.
IMPORTANT SAFETY INSTRUCTIONS WARNING - Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. • • • Clothes dryer installation must be performed by a qualified installer. Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers.
IMPORTANT SAFETY INSTRUCTIONS 5 • To reduce the risk of severe injury or death, follow all installation instructions. • When moving or installing the product in a different location, call two or more qualified service personnel for installation and service. • Do not install the appliance in humid spaces. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
IMPORTANT SAFETY INSTRUCTIONS • This is a single appliance and a single unit for sale, delivery and installation. • Do not disassemble this appliance for use, as it can’t be installed in a side-by-side configuration. Grounding Instructions • Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded.
IMPORTANT SAFETY INSTRUCTIONS 7 • Do not put oily or greasy clothing, candles or flammable materials on top of the appliance. • Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
IMPORTANT SAFETY INSTRUCTIONS • Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply. • Remove any dust or foreign matter from the power plug pins. • Do not disassemble or repair the appliance by yourself. • Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.
PRODUCT OVERVIEW 9 PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
PRODUCT OVERVIEW Product Specifications Model WKEX300H*A / WKGX301H*A Please refer to the rating label for detailed information. Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) Dimensions (Width X Height X Depth) 27'' X 74 3/8'' X 32 3/4'' (70 cm X 189 cm X 83 cm) Maximum Depth with Door Open 57 3/8'' (145.6 cm) Net Weight 320 lb (145 kg) Capacity (Washer/Dryer) 5.0 cu.ft. / 7.4 cu.ft. Max. Spin Speed (Washer) 1300 RPM Gas Requirements NG: 4 - 10.5-inch (10.2 - 26.
OPERATION-WASHER 11 OPERATION-WASHER WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 5 • Default settings for the selected cycle can be changed, if desired, using the cycle modifier and SETTINGS buttons. Sort laundry and load the washer. • Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer.
OPERATION-WASHER Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Bedding or XL Load cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects caused by abnormal vibration. • Remove the stuffing from pillows and cushions before washing the covers.
OPERATION-WASHER 13 Category Label Directions Hand wash Machine wash, Normal cycle Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Water Temperature Hot Warm Cold/Cool Any bleach (when needed) Bleach Symbols Only non-chlorine bleach (when needed) Do not bleach Loading the Washer • For best performance, load clothes as shown.
OPERATION-WASHER Small Items • Do not wash a single small item. Add enough similar items to the load to prevent an out-ofbalance load. • Wash small, light items in a mesh bag. Small items can get caught in the door seal, and brassiere hooks can snag on other clothing or the drum. Adding Cleaning Products About Detergent Use This washer is designed for use with only HE (HighEfficiency) detergents.
OPERATION-WASHER 15 3 Pour the detergent and softener into their respective reservoirs, up to the MAX line. • If you don't use liquid fabric softener, you can use both dispensers for dispensing detergent. Go to SETTINGS > ezDispense > Dispenser Usage for details. • Use only liquid HE detergents in the ezDispense detergent reservoir. • Do not put liquid or powdered bleach, or powdered, gel or sheet type detergents into the ezDispense reservoirs.
OPERATION-WASHER 6 Load the laundry products into the appropriate manual dispenser compartments. • Use the main wash detergent compartment at the front of the manual dispenser for powdered or liquid detergent or oxygenbased bleach. Do not use it for liquid chlorine bleach. • Do not place detergent sheets in the manual dispenser. • Place liquid chlorine bleach ONLY in the compartment at the rear of the manual dispenser.
OPERATION-WASHER 17 Control Panel Control Panel Features for the Washer ENGLISH 6(77,1*6 a Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE • If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins.
OPERATION-WASHER • Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected cycle. • The current settings are shown in the display. • Press the button for that option to select other settings. h Indicators a Control Lock Indicator • This indicator lights up when the Control Lock feature is activated. b Door Lock Indicator • This indicator lights up when the cycle starts and the door is locked.
OPERATION-WASHER 19 Default Cycles These cycles are in the initial cycle list. Description Normal Wash Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk. • Pressing the Start/Pause button without selecting a cycle will cause the Normal cycle to begin immediately, using the default settings. Wash Temp. Default: Warm Available: All Spin Speed Default: High Available: Low, Medium, High, Ex.
OPERATION-WASHER Cycle Soil Level Towels Default: Medium Cycle Description Available: All Quick Wash Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments. (less than 3 lb (1.36 kg)) • Use very little detergent in this cycle. To add an extra rinse, use the Rinse option. Wash Temp. Default: Hot Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Ex.
OPERATION-WASHER 21 Bright WhitesTM Cycle Soil Level Default: Medium Sanitary Description Washes clothes using the extra hot wash temperature. Wash Temp. Default: Ex. Hot Available: Ex. Hot Spin Speed Default: High Available: All Soil Level Default: Medium Available: All Cycle Description Tub Clean This is a special cycle designed to clean the inside of the washer. Non-Default Cycles Edit the list of wash cycles using the Cycle List Edit option to use these cycles.
OPERATION-WASHER Cycle Activewear Spin Speed Default: Medium Available: Medium, Low, No Spin Soil Level Default: Medium Available: All Cycle Swimwear Description Removes chlorine or salt from swimwear with delicate care. Wash Temp. Default: Cold Available: Warm, Cold, Tap Cold Spin Speed Default: Medium Available: Medium, Low, No Spin Soil Level Default: Light Available: Medium, Med.
OPERATION-WASHER 23 Cycle Soil Level Sweat Stains Default: Light Small Load Description Washes a small load of laundry (less than 3 lb). Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: High Available: All Soil Level Default: Medium Available: All Cycle Large Load Description Optimized wash settings for half-sized wash loads. Wash Temp. Default: Warm Available: All Spin Speed Default: High Available: Low, Medium, High, Ex.
OPERATION-WASHER Cycle Normal Wash Steam Fresh Care TurboWashTM Cold WashTM Pre-wash # # #† # # # #† # # # # # # # AI Wash Bedding # Delicates # Towels # # # Quick Wash # # # # # # # Heavy Duty # # #† AllergieneTM #† # # # # Perm.
OPERATION-WASHER 25 Cycle Modifiers About Modifier Buttons • Press the button for the desired modifier and select the the desired setting. • The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. • This is a high-efficiency washer, and the water levels may be much lower than you expect. This is normal, and cleaning/rinsing performance will not be compromised.
OPERATION-WASHER Basic Options Steam Adding this option to a wash cycle helps provide superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash. • Swipe the bar to turn the option on or off. • Steam may not be clearly visible during steam cycles. This is normal. Too much steam could damage clothing. • Do not use steam with delicate fabrics such as wool and silk, or easily discolored fabrics. WARNING • Do not touch the door during steam cycles.
OPERATION-WASHER 27 2 Scroll down and select the Washer Additional Settings. • Swipe the bar to turn the option on or off. 3 Select the desired settings and adjust them as needed. This option adds a pre-wash (for about 15 - 17 minutes) for improved cleaning of heavily soiled or stained clothing. NOTE • If you select Pre-wash after putting the main wash detergent directly in the drum, the detergent may be washed away, reducing the washing performance.
OPERATION-WASHER Washer And Dryer Common Settings 1 Press the SETTINGS button. 6(77,1*6 2 Press the Washer And Dryer Common Settings. 3 Select the settings and adjust them as needed. NOTE • If no action is taken for several minutes after pressing the SETTINGS button, the display reverts to the previous screen. Wi-Fi Use to set up the Wi-Fi connection. When Wi-Fi is turned on, the Wi-Fi icon appears in the display. Control Lock Use this function to disable the controls.
OPERATION-DRYER 29 OPERATION-DRYER WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. available, it is grayed out and will not respond when touched. 6 • Press the Start/Pause button to begin the cycle. The cycle can be paused at any time either by opening the door or by pressing the Start/Pause button. Operation Overview 1 2 Load the dryer. • Load the dryer with the wet laundry from the washer.
OPERATION-DRYER Loading the Dryer General Tips • Combine large and small items in the same load. • Close zippers, hooks and drawstrings to prevent these items from snagging or tangling on other clothes. NOTE • Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to tumble and dry properly. Fabric Care Labels Sort and dry laundry according to care labels, size, and fabric type. Do not overload the dryer.
OPERATION-DRYER 31 Control Panel Control Panel Features for the Dryer ENGLISH 1RUPDO 'U\ 6(77,1*6 a Power On/Off Button • Press this button to turn the dryer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. b WASH/DRY Button • Press this button to switch the center display between the washer and the dryer. c Status Display • The current cycle and settings are shown in the display.
OPERATION-DRYER h Indicators a Flow Sense Indicator • The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. • Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money. b Control Lock Indicator • This indicator lights up when the Control Lock feature is activated. c Remote Start Indicator • This indicator lights up when the Remote Start feature is activated.
OPERATION-DRYER 33 Dry Cycles Cycle Guide 1RUPDO 'U\ • Press the Temp. button and the available settings are shown in the display: Low, Med.Low, Medium, Med.High or High • Press the Dry Level button and the available settings are shown in the display: Damp, Less, Normal, More or Very • Press the Dry Time button and the available settings are shown in the display: 10, 20, 30, 40, 50, 60, 70, 80, 90 or 100 minutes Default Cycles These cycles are in the initial cycle list.
OPERATION-DRYER Cycle Dry Level Towels Default: Normal Cycle Available: All Quick Dry Description Use this cycle to quickly dry a small load of laundry. Temp. Default: High Available: All Dry Time Default: 30 min Available: 10 ~ 100 min Cycle Timed Dry Description Use this cycle to manually select the drying time,from 10 to 70 minutes, in 10-minute increments. Temp.
OPERATION-DRYER 35 Non-Default Cycles Edit the list of dry cycles using the Cycle List Edit option to use these cycles. Description Use this cycle to reduce odors using steam and high temperature. Temp. Default: High Cycle Available: High Super Dry Description Thoroughly dries cotton fabrics. Temp. Default: High Available: High Dry Level Default: Very Available: Very Cycle Activewear Description Special or treated fabrics for sports or outerwear Temp.
OPERATION-DRYER Cycle Dry Level Small Load Default: Normal Cycle Available: Normal, More, Very Large Load Description Dryer is less than half full. Temp. Default: Med.High Available: Med.High Dry Level Default: More Available: More Cycle XL Load Description Dryer is very fulll. Temp. Default: High Available: High Dry Level Default: Very Available: Very Cycle Anti-Wrinkle Description Prevents wrinkles by tumbling clothes after the cycle ends. Temp.
OPERATION-DRYER 37 Cycle Rack Dry This cycle is used with items, such as wool sweaters, silk items, and lingerie, that shouldbe dried flat. This cycle can also be used with items that should not be tumbled dry,such as gym shoes or stuffed animals. Install the rack in the dryer drum before usingthis cycle. Temp. Default: Off Available: Low, Med.Low Dry Time Default: 50 min Available: 10~100 min Available Options † This option is automatically included in the cycle and can be deselected.
OPERATION-DRYER Cycle TurboSteam Damp Dry Signal Energy Saver Low Static Wrinkle Care Low Temp Dry # Easy Ironing # Small Load # Large Load # # # # XL Load # # # # Anti-Wrinkle # # # #† Overnight Dry Rack Dry #†
OPERATION-DRYER 39 Cycle Modifiers Dryer Settings About Modifier Buttons 1 Press the SETTINGS button. 1RUPDO 'U\ 6(77,1*6 2 Scroll through to select the desired settings and adjust them as needed. • Swipe to turn some settings on or off. Temp. Use this button to select the temperature setting. This allows precise care of fabrics and garments. Press the Temp. button to select available settings. Dry Level Use this button to select the dryness level for the cycle.
OPERATION-DRYER allows you to remove faster-drying lightweight items or items that you would like to iron or hang while they are still slightly damp. Energy Saver This option helps to reduce the energy consumption of the Normal Dry cycle, depending on the load size. When the Energy Saver option is selected, the cycle begins with an air dry section and the drying time is increased. • The Energy Saver option is turned on by default in the Normal Dry cycle.
OPERATION-DRYER 41 Smart Diagnosis Use this to help troubleshoot errors or malfunctions. ENGLISH • See the Smart Diagnosis section for more details.
SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features • Remote Start - Control the appliance remotely from the LG ThinQ application. • Downloaded - Download new and specialized cycles that are not included in the standard cycles on the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.
SMART FUNCTIONS 43 3 NOTE • You may be asked to provide a password to connect to the LG network (not your home network) during the Wi-Fi setup. The password is the last 4 characters of the network name, repeated twice, with no spaces. For example, if the network name appears as LG_XXXX_8b92, then you would enter 8b928b92 as your password. The password is case sensitive and the last 4 characters are unique to your appliance.
SMART FUNCTIONS Cloud Cycle Use the LG ThinQ app to start cycles with various options. Cloud cycles are deleted from the appliance once the power is turned off. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement RF Module Specifications Type Frequency Range Output Power (Max.
SMART FUNCTIONS 45 Using LG ThinQ to Diagnose Issues • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death. • Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.
MAINTENANCE 47 • Mineral scale and other spots may be removed from the stainless steel drum using a soft cloth soaked in stainless steel cleaner. • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. • Do not use steel wool or abrasive cleaners. 3 Close the door and press the Power button. 4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle.
MAINTENANCE 3 4 7 Wipe off any moisture with a dry towel or cloth after cleaning. • Rinse the drawer in warm water to dissolve the detergent or softener scale. 8 Reassemble the reservoirs and reinstall the dispenser drawer. Clean the outsides of the ezDispense reservoirs and inserts with warm water. Cleaning the Door Seal Remove the ezDispense reservoirs from the drawer, and open the reservoirs lids. • Use a soft cloth or brush to remove any residue.
MAINTENANCE 49 6 If the washer does not fill properly, an error message will appear on the display. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris. Rinse filters thoroughly and press them back into place. 7 Flush then reattach the water hoses. • Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow.
MAINTENANCE 8 4 Remove the pump filter. • Twist the pump filter counterclockwise to remove. Close the drain pump filter cover. NOTE • An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Appliance If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, follow these steps to protect the washer from damage.
MAINTENANCE 51 5 Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door. 6 Turn on the washer and press the Spin button. 7 Press the Start/Pause button to start the drain pump for 1 minute. • This will expel some of the antifreeze, leaving enough to protect the washer from damage. Immerse the water inlet hoses in hot water to thaw them. 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.
MAINTENANCE Dryer Cleaning the Lint Filter Regular Cleaning Always clean the lint from the filter after every cycle. Cleaning the Exterior Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. NOTE • Do not use methylated spirits, solvents, or similar products. • Never use steel wool or abrasive cleansers; they can damage the surface.
MAINTENANCE 53 NOTE CAUTION • Do not hit or apply excessive force to the LCD panel. Doing so can cause damage. ENGLISH • NEVER operate the appliance without the lint filter in place.
TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently Asked Questions Q: Why does my washer make loud banging noises while it is filling with water? A: This is actually a problem with the plumbing in your home.
TROUBLESHOOTING 55 Problem Water supply Possible Cause & Solution Water supply pressure to faucet or house is too low. • Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt. • If flow is too low, contact a plumber to have the water supply lines repaired. Water supply connected with leak-limiting hoses. • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip falsely and prevent the washer from filling.
TROUBLESHOOTING Problem Possible Cause & Solution Too much sudsing detected. Oversudsing • The washer will operate the suds reduction cycle for about 2 hours. Voltage abnormality Abnormal voltage detected. • Unplug the power plug. If error recurs, call for service. ezDispense Error Messages Problem Check Detergent Tank Possible Cause & Solution The amount of liquid detergent in the detergent reservoir did not decrease.
TROUBLESHOOTING 57 Possible Cause & Solution Water being added after the washer has already begun to operate The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load. • Normal operation The washer may be diluting laundry additives to add to the wash load. • Normal operation Rattling and clanking noise Foreign objects, such as keys, coins, or safety pins may be in drum or pump.
TROUBLESHOOTING Problem Water Leaking Possible Cause & Solution Drain hose has come out of the drain connector or is not inserted far enough. • Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. • For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.
TROUBLESHOOTING 59 Problem Washer will not operate. Possible Cause & Solution Control panel has powered off due to inactivity. • This is normal. Press the Power button to turn on the washer. • Make sure that the power cord is plugged securely into an electrical outlet. Water supply is turned off. • Turn both hot and cold faucets fully on. Controls are not set properly. • Make sure that the cycle was set correctly, close the door and press the Start/Pause button to start the wash cycle. Door is open.
TROUBLESHOOTING Problem Possible Cause & Solution Water in the washer does not drain or drains slowly. The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. Bleach does not dispense. Bleach dispenser cover is not properly installed (on some models). • Move the end of the drain hose so that it is lower than 96 inches (2.4 m). • Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle.
TROUBLESHOOTING 61 Problem Musty or mildewy odor in the washer Possible Cause & Solution Incorrect or too much detergent has been used. Inside of the drum was not cleaned properly. • Run the Tub Clean cycle regularly. Odor Problem Odor Possible Cause & Solution Some odor is caused by the rubber attached to the washing machine. • This odor is normal for new rubber and will disappear after the machine has been run a few times.
TROUBLESHOOTING Dryer FAQs: Frequently Asked Questions Q: When I press a button, why does my dryer beep and then nothing happens? A: The Control Lock feature is turned on. To turn off Control Lock, turn on the product, then press and hold the lock icon on the display for 3 seconds. Q: Why does my dryer take so long to dry clothes? A: Proper airflow is critical to the efficient operation of clothes dryers.
TROUBLESHOOTING 63 Problem Clothes take too long to dry. Possible Cause & Solution Load is not properly sorted Large and heavy fabrics are loaded. • Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size. Dryer controls are not set properly. • Use the appropriate control settings for the type of load you are drying.
TROUBLESHOOTING Performance Problem Clothes are wrinkled. Possible Cause & Solution Clothes dried too long (overdried). • Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use a lower dry level setting and remove items while they still retain a slight amount of moisture. Clothes left in dryer too long after cycle ends. • Use the Wrinkle Care option. This option will tumble the clothes briefly every few minutes for up to 3 hours to help prevent wrinkling.
TROUBLESHOOTING 65 Problem Very large load or very small load. Single large item such as a blanket or comforter. • If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load. Use a Timed Dry cycle for very small loads. • Large, bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of fabric. The outside layers will dry and register on the sensors, while the inner core remains damp.
TROUBLESHOOTING Common Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data on your smartphone before connecting the appliance. The wireless network name (SSID) is set incorrectly.
LIMITED WARRANTY 67 LIMITED WARRANTY TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
LIMITED WARRANTY 69 predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Agreement to Binding Arbitration and Class Action Waiver.
LIMITED WARRANTY Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1800-980-2973.
Memo 71
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.
INSTALLATION MANUAL WASHTOWER Read this installation manual thoroughly before installing the appliance and keep it handy for reference at all times. ENGLISH WK*X30*H*A / SWW*50*3 / SWW*50*4 MFL71983212 Rev.06_012524 www.lg.com Copyright © 2023-2024 LG Electronics Inc. All Rights Reserved.
2 TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 4 8 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 9 PRODUCT OVERVIEW 9 Product Features 11 INSTALLATION 11 13 15 15 19 20 21 23 24 26 27 Before Installing Choosing the Proper Location Unpacking and Removing Shipping Material Connecting Electric Dryers Installing the Dryer Side Vent Kit Venting the Dryer Connecting Gas Dryers Connecting the Water Inlet Hoses Connecting the Drain Hose Leveling the Appliance Final Installa
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. Install all clothes dryers in accordance with the installation instructions of the manufacturer of the dryer. WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death or property damage.
4 IMPORTANT SAFETY INSTRUCTIONS WARNING - Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. • • • Clothes dryer installation must be performed by a qualified installer. Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers.
IMPORTANT SAFETY INSTRUCTIONS 5 • To reduce the risk of severe injury or death, follow all installation instructions. • When moving or installing the product in a different location, call two or more qualified service personnel for installation and service. • Do not install the appliance in humid spaces. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
6 IMPORTANT SAFETY INSTRUCTIONS • This is a single appliance and a single unit for sale, delivery and installation. • Do not disassemble this appliance for use, as it can’t be installed in a side-by-side configuration. Grounding Instructions • Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded.
IMPORTANT SAFETY INSTRUCTIONS 7 • Do not put oily or greasy clothing, candles or flammable materials on top of the appliance. • Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
8 IMPORTANT SAFETY INSTRUCTIONS • Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply. • Remove any dust or foreign matter from the power plug pins. • Do not disassemble or repair the appliance by yourself. • Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.
PRODUCT OVERVIEW 9 PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
10 PRODUCT OVERVIEW Product Specifications WKEX300H*A / WKGX301H*A / SWWE50*3 / SWWG50*3 / SWW*50*4 Model Please refer to the rating label for detailed information. Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) Dimensions (Width X Height X Depth) 27'' X 74 3/8'' X 32 3/4'' (70 cm X 189 cm X 83 cm) Maximum Depth with Door Open 57 3/8'' (145.6 cm) Net Weight 320 lb (145 kg) Capacity (Washer/Dryer) 5.0 cu.ft. / 7.4 cu.ft. Max. Spin Speed (Washer) 1300 RPM Gas Requirements NG: 4 - 10.
INSTALLATION 11 INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this appliance or transporting it to another location.
12 INSTALLATION WARNING • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury, fire, electric shock, or death. • Properly ground the appliance to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
INSTALLATION 13 Choosing the Proper Location for wall, door, or floor moldings that may increase the required clearances. ENGLISH Check the following requirements for the install location before installing the appliance. • Allow for sufficient space between the walls and the appliance for installation. • Make sure that the floor is clean, dry and free of dust, dirt, water and oil so the leveling feet cannot slide easily.
14 INSTALLATION Exhaust • Choose a location that allows for proper exhaust installation. A gas dryer must be exhausted to the outdoors. Installation spacing for Recessed Area or Closet Installation Power Outlet • The power outlet must be within 60 inches (1.5 m) of either side of the appliance. • Position the appliance so that the outlet and plug are easily accessible. • Do not overload the outlet with more than one appliance.
INSTALLATION 15 Unpacking and Removing Shipping Material ENGLISH Unpacking Shipping Material * This feature is only available on some models. Lifting the Appliance off the Foam Base • After removing the carton and shipping material, lift the appliance off the foam base. • Make sure the plastic drum support a* comes off with the base and is not stuck to the bottom of the appliance.
16 INSTALLATION cord is to be used, or where grounding through the neutral conductor is prohibited. WARNING • The power cord (pigtail) connection between the wall receptacle and the dryer terminal block IS NOT supplied with the dryer. Type of pigtail and gauge of wire must conform to local codes and with instructions on the following pages. • The wiring and grounding must conform to the latest edition of the National Electrical Code, ANSI/NFPA 70 and all applicable local regulations.
INSTALLATION 17 Attach the power cord ground wire to the green ground screw. 2 Remove the terminal block access cover on the upper back of the appliance. 8 Tighten all screws securely. 3 Install UL-listed strain relief into the power cord through-hole. 9 Reinstall the terminal block access cover. 4 Thread the 4-wire #10 AWG minimum copper power cable prepared in step 1 through the strain relief.
18 INSTALLATION b c c UL-Listed 3-Wire Power Cord b e a d 4 Attach the two hot leads (black and red) of the power cord to the outer terminal block screws. 5 Attach the neutral (white) wire to the center terminal block screw. 6 Connect the external ground (if required by local codes) to the green ground screw. 7 Tighten all screws securely. 8 Reinstall the terminal block access cover.
INSTALLATION 19 insulation from each wire. Bend the ends of the three wires into a hook shape. 1’’ (2.5 cm) ENGLISH 2 Remove the terminal block access cover on the upper back of the appliance. a Hot lead (black and red) 3 b Neutral wire (white) Install UL-listed strain relief into the power cord through-hole. c External ground wire (if required by local codes) 4 Thread the 3-wire, #10 AWG minimum copper conductor power cable prepared in step 1 through the strain relief.
20 INSTALLATION a b 2 Press the tabs on the knockout c and carefully remove the knockout for the desired vent opening. (Right-side venting is not available on gas models.) Press the adapter duct d onto the blower housing and secure to the base of the dryer as shown. • To reduce the risk of fire, DO NOT exhaust the dryer with plastic or thin foil ducting. • Do not exceed the recommended duct length limitations noted in the chart.
INSTALLATION 21 Ductwork Number of 90° Elbows Maximum length of 4-inch diameter rigid metal duct Recommended 0 65 ft. (19.8 m) 1 55 ft. (16.8 m) 2 47 ft. (14.3 m) 3 36 ft. (11.0 m) a a: 4 ‘’ (10 cm) 4 28 ft. (8.5 m) Use for only short run installations 0 55 ft. (16.8 m) 1 47 ft. (14.3 m) 2 41 ft. (12.5 m) 3 30 ft. (9.1 m) 4 22 ft. (6.7 m) a b b: 2 1/2 ‘’ (6.4 cm) NOTE • Deduct 6 ft. (1.8 m) for each additional elbow. Do not use more than four 90° elbows.
22 INSTALLATION Electrical Requirements for Gas Models WARNING • This dryer is equipped with a three-prong grounding plug for protection against shock hazard which should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug. • Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. • For personal safety, this dryer must be properly grounded. • This dryer must be plugged into a 120-VAC, 60Hz.
INSTALLATION 23 Connecting the Water Inlet Hoses Connect the dryer to your laundry room’s gas supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting. How to Connect the Water Inlet Hoses WARNING • DO NOT use old connectors. To avoid the risk of costly water damage, purchase and install new water inlet hoses when installing the appliance. WARNING 4 Securely tighten all connections between the dryer and your laundry room’s gas supply.
24 INSTALLATION Required Accessories 4 Flush out the inlet hoses. • After the hoses are connected, turn on the water faucets and flush out any foreign substances such as dirt, sand, or sawdust. • Let the water drain into a bucket, and check the water temperature to make sure you’ve connected the hoses to the correct faucets. a Hot and Cold Water Hoses (for Washer) b Cold Water Hose (for Dryer) c Connecting Supply Hose d Tie Straps 1 2 Check the fittings and seals.
INSTALLATION 25 WARNING ENGLISH • The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage. NOTE • The drain must be installed in accordance with any applicable local codes and regulations. • Make sure that the drain hose is not stretched, pinched, crushed, or kinked. 3 Use the provided tie strap b to secure the drain hose in place.
26 INSTALLATION 2 Hang the end of the drain hose over the side of the laundry tub. How to Level the Appliance 1 Position the appliance in its final location. • Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level a, you can use it to check that the appliance is level. The slope beneath the appliance should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor. 3 Use the provided tie strap to secure the drain hose in place.
INSTALLATION 27 WARNING Connecting the Washer to the Power Supply Plug the washer into a 120 VAC, 60 Hz grounded 3prong outlet. Using Non-Skid Pads If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the nonskid pads under the leveling feet and adjust the level. 1 Clean the floor to attach the non-skid pads.
28 INSTALLATION 1 Load the washer with 6 thick bath towels (approximately 6 pounds). 2 Press the Power button. 3 Press the Speed Wash button. 4 Select the Start/Pause button to start the wash cycle. 5 Make sure that water is supplied, that the washer does not rock or vibrate excessively, and that it drains well during the spin cycle. NOTE • If water leaks during water supply, see Connecting the Water Inlet Hoses to connect them properly.
INSTALLATION 29 • This button sequence activates the installation test. A message will display if the activation is successful. 3 ,167$// Y • Do not interrupt the test cycle, as this could result in inaccurate results. Press the Start/Pause button. • The appliance will start the test, which will last a few minutes. The heat will be turned on and the temperatures in the drum will be measured. 4 Check the display for results.
30 INSTALLATION Error Messages Duct Blockage (80%) / Duct Blockage (90%) / Duct Blockage (95%) Possible Cause & Solution Exhaust system is too long or has too many turns/restrictions. • Do not use the appliance until the exhaust system has been cleaned and/or repaired. Using the appliance with severely restricted exhaust is dangerous and could result in a fire or other property damage. • Check the outside dryer vent while the appliance is operating to make sure there is strong airflow.
APPENDIX 31 APPENDIX ENGLISH Disassembly Disassembling the Washer and Dryer The washer and dryer cannot be disassembled and installed for use side by side. If it is necessary to disassemble the appliance in order to move or reinstall it, follow these instructions. WARNING 5 • Protect your hands and arms from sharp edges. To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
32 APPENDIX WARNING • Protect your hands and arms from sharp edges of the panel frame exposed on the top of the washer. • To avoid strain injuries, use 2 or more people to lift the dryer. NOTE • When assembling the appliance, proceed in reverse order.
Memo 33
34 Memo
Memo 35
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.
