Scan to see the online manual. OWNER'S MANUAL WASHTOWER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WKHC252H*A MFL71983218 Rev.01_120823 www.lg.com Copyright © 2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 6 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 8 PRODUCT OVERVIEW 8 Product Features 11 OPERATION-WASHER 11 14 17 20 23 23 Using the Washer Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Options and Extra Functions 25 OPERATION-DRYER 25 28 30 32 32 Using the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 34 SMART FUNCTIONS 34 36 Using LG ThinQ Application Smart Diag
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
IMPORTANT SAFETY INSTRUCTIONS • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. • The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes. • When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
IMPORTANT SAFETY INSTRUCTIONS 5 • Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets. • Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. • Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
IMPORTANT SAFETY INSTRUCTIONS • Do not use replacement parts that have not been recommended by the manufacturer (e.g.parts made at home using a 3D printer). Maintenance • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized factory parts. • Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
IMPORTANT SAFETY INSTRUCTIONS 7 another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration. • Clean the lint filter before or after each load.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
PRODUCT OVERVIEW 9 Product Specifications Model WKHC252H*A Please refer to the rating label for detailed information. Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) Dimensions (Width X Height X Depth) 27'' X 74 3/8'' X 32 3/4'' (70 cm X 189 cm X 83 cm) Maximum Depth with Door Open 57 1/2'' (146 cm) Net Weight 353 lb (160 kg) Capacity (Washer/Dryer) 5.0 cu.ft. / 7.8 cu.ft. Max.
PRODUCT OVERVIEW Required Accessory a Hot and Cold Water Hoses (for Washer) Optional Accessory (sold separately) a Pet care accessories kit b Drying Rack Required Accessories for the Electric Dryer (sold separately) a 4-wire power cord kit b 3-wire power cord kit WARNING • For your safety and for extended product life, use only authorized components.
OPERATION-WASHER 11 OPERATION-WASHER WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 5 • Default settings for the selected cycle can be changed, if desired, using the cycle modifier and option buttons. Sort laundry and load the washer. • Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer.
OPERATION-WASHER Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration. • Remove the stuffing from pillows and cushions before washing the covers.
OPERATION-WASHER 13 Category Label Directions Hand wash Machine wash, Normal cycle Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Water Temperature Hot Warm Cold/Cool Any bleach (when needed) Bleach Symbols Only non-chlorine bleach (when needed) Do not bleach Loading the Washer • For best performance, load clothes as shown.
OPERATION-WASHER Small Items • Do not wash a single small item. Add enough similar items to the load to prevent an out-ofbalance load. • Wash small, light items in a mesh bag. Small items can get caught in the door seal, and brassiere hooks can snag on other clothing or the drum. Adding Cleaning Products About Detergent Use This washer is designed for use with only HE (HighEfficiency) detergents.
OPERATION-WASHER 15 3 Gently close the detergent dispenser drawer before starting the cycle. • Guidelines on the dispenser indicate the amount of detergent added. • Be careful not to get a hand caught in the drawer while closing. • It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle. CAUTION • Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer.
OPERATION-WASHER Fabric Softener Compartment This compartment holds fabric softener, which is automatically dispensed during the final rinse cycle. Either powdered or liquid fabric softener may be used. • Do not exceed the maximum fill line. Using too much fabric softener may stain clothes or cause buildup on fabrics or in the washer. • Dilute concentrated fabric softeners with warm water. • Never pour fabric softener directly onto the load or into the drum.
OPERATION-WASHER 17 Control Panel Control Panel Features for the Washer ENGLISH a Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE • If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins.
OPERATION-WASHER • These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds. Remote Start Use a smartphone to control your washer remotely. - For more information, see SMART FUNCTIONS in this manual. Wi-Fi When the washer is connected to a home Wi-Fi network, the f icon on the control panel is lit. - To connect the washer to the LG ThinQ application, press and hold the Temp.
OPERATION-WASHER 19 NOTE • The AI DD functionality may vary depending on the environment and model. • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking.
OPERATION-WASHER Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section. Cycle Guide Turn the knob or press the button to select the desired cycle.
OPERATION-WASHER 21 Cycle Soil Level Delicates Default: Normal Available: All Description Heavy Duty Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful wash motions. • When washing large loads, there will be brief periods of 2 minutes or more without agitation. These soak periods are part of the cycle’s design, and are normal. Wash Temp.
OPERATION-WASHER Cycle Steam Turbo Wash Extra Rinse Pre-wash # # #† # # # # Delicates Heavy Duty Quick Wash Downloaded default: Rinse+Spin # #
OPERATION-WASHER 23 Cycle Modifiers About Modifier Buttons • Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit. • The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. • This is a high-efficiency washer, and the water levels may be much lower than you expect. This is normal, and cleaning/rinsing performance will not be compromised.
OPERATION-WASHER WARNING • Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns. • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. Locking/Unlocking the Control Panel 1 Turn on the power. Adding this option reduces the cycle time while still providing similar wash performance to the same cycle without Turbo Wash.
OPERATION-DRYER 25 OPERATION-DRYER 5 WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Adjust the settings. Default settings for the selected cycle can now be changed, if desired, using the cycle modifier and option buttons. • Not all modifiers and options are available on all cycles. A different chime will sound and the LED will not come on if the selection is not allowed.
OPERATION-DRYER • On some models, the door automatically locks when the cycle starts. To open the door during a cycle, pause the cycle. Permanent Press and Synthetics Do not overload your dryer. Take out permanent press items as soon as the dryer stops to reduce wrinkles. Baby Clothes and Nightgowns Always check the manufacturer’s instructions.
OPERATION-DRYER 27 Heat Setting Label Directions Medium Low No Heat / Air ENGLISH High
OPERATION-DRYER Control Panel Control Panel Features for the Dryer a Power Button • Press the button to turn the appliance on. Press again to turn the appliance off. NOTE • Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost. b Cycles • Press a button to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display. c Start/Pause Button • Press and hold this button to start the selected cycle.
OPERATION-DRYER 29 Time and Status Display ENGLISH a Wi-Fi Indicator • This indicator is lit when the product is connected to a home Wi-Fi network. b Remote Start Indicator • This indicator lights up when the Remote Start feature is activated. c Door Lock Indicator • This indicator lights up when the cycle starts and the door is locked. • The indicator light stays on until the cycle is paused, stopped or has finished. d Upgrade Indicator • This indicator lights up when new upgrade content is updated.
OPERATION-DRYER Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. • Dry Mode : Speed > Normal > Energy Saver • Dry Level: Damp > Less > Normal > More > Very Cycle Normal Description Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk.
OPERATION-DRYER 31 Cycle Downloaded (Perm. Press) Description Use a smartphone to download a specialized cycle to this cycle position. • Refer to the LG ThinQ application to see the cycles available for download.
OPERATION-DRYER Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Press the button for the desired modifier to open the modifier’s screen. NOTE • The LED for the option will light up when the option is selected. • To protect your garments, not every option is available with every cycle.
OPERATION-DRYER 33 • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. 1 Turn on the power. 2 Press and hold the Time Dry button for 3 seconds to activate/deactivate this function. • When the function is deactivated, a chime will sound and the remaining time for the current cycle will reappear on the display. Signal The dryer plays a melody when the dry cycle is finished.
SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features • Remote Start - Control the appliance remotely from the LG ThinQ application. • Downloaded - Download new and specialized cycles that are not included in the standard cycles on the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.
SMART FUNCTIONS 35 3 NOTE • You may be asked to provide a password to connect to the LG network (not your home network) during the Wi-Fi setup. The password is the last 4 characters of the network name, repeated twice, with no spaces. For example, if the network name appears as LG_XXXX_8b92, then you would enter 8b928b92 as your password. The password is case sensitive and the last 4 characters are unique to your appliance.
SMART FUNCTIONS Cloud Cycle Use the LG ThinQ app to start cycles with various options. Cloud cycles are deleted from the appliance once the power is turned off. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement RF Module Specifications Type Frequency Range Output Power (Max.
SMART FUNCTIONS 37 Using LG ThinQ to Diagnose Issues • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death. • Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.
MAINTENANCE 39 • Mineral scale and other spots may be removed from the stainless steel drum using a soft cloth soaked in stainless steel cleaner. • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. • Do not use steel wool or abrasive cleaners. 3 Close the door and press the Power button. 4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle.
MAINTENANCE • Do not use soap when cleaning the drawer and inserts. 6 Wipe off any moisture with a dry towel or cloth after cleaning. Cleaning the Water Inlet Filters If the washer does not fill properly, an error message will appear on the display. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris. WARNING 7 To clean the drawer opening, use a small, non-metal brush to clean the recess.
MAINTENANCE 41 Rinse filters thoroughly and press them back into place. 7 Flush then reattach the water hoses. ENGLISH 6 • Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. NOTE • An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter. 4 Remove the pump filter.
MAINTENANCE 5 Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door. • Never use automotive antifreeze. 8 Close the drain pump filter cover. 6 Turn on the washer and press the Spin button. 7 Press the Start/Pause button to start the drain pump for 1 minute. • This will expel some of the antifreeze, leaving enough to protect the washer from damage. NOTE • An OE message blinks on the display when the drain pump filter is clogged with dirt.
MAINTENANCE 43 Immerse the water inlet hoses in hot water to thaw them. 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. • See Connecting the Water Inlet Hoses for details. 6 Turn on the faucets. 7 Press the Power button to turn on the washer. 8 Press the Spin button to operate spin only cycle for draining and spinning. 9 Press the Start/Pause button. When the Drain Hose is Frozen 1 Pour hot water in the washer drum and close the door.
MAINTENANCE Dryer Regular Cleaning Cleaning the Exterior Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. NOTE • Do not use methylated spirits, solvents, or similar products. NOTE • Cleaning the lint filter will reduce drying time and energy consumption and prevent unnecessary malfunctions.
MAINTENANCE 45 5 Remove the residual lint with a vacuum cleaner or by washing under running water. 3 After drying both inner filters completely reassemble the small filter by sliding the tabs at each side into the grooves on the large filter. Close the filter assembly by folding the sides back together and snapping them closed in the center. CAUTION • Do not tap the filter repeatedly as the built in magnet may dislodge and cause a malfunction.
MAINTENANCE 3 Press the Start/Pause button. 4 Press the Condenser Care button. 5 Press the Start/Pause button to start cleaning the condenser. • This function operates for about 3 hours. 4 Open the dryer door and leave it open to allow air to circulate in the drum. • The condenser cleaning process takes about 1 hour. WARNING • For safety reasons, do not allow children or animals to climb into the appliance. Doing so could cause damage or injury.
MAINTENANCE 47 installation location and ambient temperature of the appliance. When thawing is complete, dry clothes as usual. Thawing out the Appliance Manually 1 Open the dryer door and pull out both the inner and outer filters. 2 Carefully pour 34 oz. (1 liter) of hot water at 140 ℉ / 60 ℃ into the lint filter compartment and then reinsert both lint filters. CAUTION • Pouring more that 51 oz. (1.5 liters) of water into the compartment will cause water to leak out.
TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently Asked Questions Q: Why does my washer make loud banging noises while it is filling with water? A: This is actually a problem with the plumbing in your home.
TROUBLESHOOTING 49 Problem Possible Cause & Solution Water supply connected with leak-limiting hoses. INLET ERROR • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip falsely and prevent the washer from filling. UE The load is too small. UNBALANCE ERROR • Add additional items to allow the washer to balance the load. Heavy articles are mixed with lighter items.
TROUBLESHOOTING Problem Possible Cause & Solution vs Vibration sensor malfunctions. VIBRATION SENSOR ERROR • Call for service. Noises Problem Clicking Possible Cause & Solution Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operation Humming or Gurgling Drain pump is pumping water from the washer at times during a cycle.
TROUBLESHOOTING 51 Problem Plumbing in the home moves or flexes when the water valves in the washer shut off. • Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results. Household water supply pressure is very high. • Adjust household water supply regulator to a lower pressure or contact a plumber.
TROUBLESHOOTING Problem Incomplete or no dispensing of detergent Possible Cause & Solution Detergent compartments clogged from incorrect filling. • Make sure that detergent and additives are put into the correct dispenser compartments. • For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle. Too much detergent used. • Make sure that the suggested amount of detergent is used according to the manufacturer’s recommendations.
TROUBLESHOOTING 53 Problem Washer is not filling properly. Possible Cause & Solution Filter is clogged. Inlet hoses may be kinked. • Check that inlet hoses are not kinked or clogged. Energy efficiency • This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washer. Insufficient water supply • Make sure that both hot and cold water faucets are turned on all the way. Washer door is open.
TROUBLESHOOTING Problem Wrinkling Possible Cause & Solution Hot and cold water inlet hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the inlet hose connectors. Staining Bleach or softener dispensed too soon. • Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately. Always measure bleach, and never use more than 1 cup. Bleach or softener was added directly to the wash load in the drum.
TROUBLESHOOTING 55 Dryer FAQs: Frequently Asked Questions When I press a button, why does my dryer beep and then nothing happens? A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has Control Lock on or under it for 3 seconds. Q: Why does my dryer take so long to dry clothes? A: Proper airflow is critical to the efficient operation of clothes dryers.
TROUBLESHOOTING Problem Possible Cause & Solution 1F The appliance is being operated without the lint filter. FILTER ERROR • Insert the lint filter completely. • If 1F recurs, call for service. Ps Power cord is connected incorrectly. POWER SUPPLY ERROR • Check the connection of the power cord to the terminal block. C=]<-> ENd The dryer is paused or the dryer's drum rotates periodically. • Wrinkle Care option is selected.
TROUBLESHOOTING 57 Problem Clothes take too long to dry. Possible Cause & Solution Dryer controls are not set properly. Lint filter needs to be cleaned. • Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint, such as new bath towels, it may be necessary to pause the cycle and clean the filter during the cycle.
TROUBLESHOOTING Problem Possible Cause & Solution Clothes are shrinking. Garment care instructions are not being followed. Lint on clothes. Lint filter not cleaned properly. • To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting. • Remove the lint from the filter before every load.
TROUBLESHOOTING 59 Problem The appliance has an unpleasant odor. Possible Cause & Solution Do you smell an odor during use? • Leaving clothes in the washer or dryer after the cycle ends can lead to odors. Unload clothing promptly when the cycle ends. • For ventless models, leave the dryer door open after drying, or use the magnetic door stop (on some models) to keep the door slightly ajar. • If the odor is coming from the washer, follow the instructions in the product manual to clean the washer tub/drum.
TROUBLESHOOTING Common Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data on your smartphone before connecting the appliance. The wireless network name (SSID) is set incorrectly.
LIMITED WARRANTY 61 LIMITED WARRANTY TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
LIMITED WARRANTY 63 NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
LIMITED WARRANTY right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding.
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