Owner’s Manual

48 TROUBLESHOOTING
Noises
Service resulting
from improper
installation is not
covered.
The warranty covers manufacturing defects only.
• Costs are incurred for:
Service trips to deliver, pick up, install the product or for instruction on product use. The
removal and reinstallation of the product.
Banging noise when
the washer is filling
with water. (Water
hammer)
Household water supply pressure is very high.
• Adjust household water supply regulator to a lower pressure or contact a plumber.
Problem Possible Cause & Solution
Clicking Door lock sounds when the door locks or unlocks.
• Normal operation
Spraying or hissing Water spraying or circulating during the cycle
• Normal operation
Humming or
Gurgling
Drain pump is pumping water from the washer at times during a cycle.
• Normal operation
Water sloshing A liquid in the balance ring around the pulsator helps the basket spin smoothly.
• Normal operation
Water being added
after the washer has
already begun to
operate
The washer adapts to the load size and type to add more water to the cycle as needed.
• Normal operation
The wash load may be unbalanced. If the washer senses that the load is unbalanced, it
will stop and refill to redistribute the load.
• Normal operation
The washer may be diluting laundry additives to add to the wash load.
• Normal operation
Rattling and
clanking noise
Foreign objects, such as keys, coins, or safety pins may be in the drum or pump.
• Stop the washer, check the drum and the drain filter for foreign objects.
• If the noise continues after the washer is restarted, call for service.
Thumping sound Heavy wash loads may produce a thumping sound.
• This is normal, but if the sound continues, the washer is probably out of balance. Stop and
redistribute wash load.
Wash load may be out of balance.
• Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise Packaging materials were not removed.
•See Unpacking and Removing Shipping Material in INSTALLATION.
Problem Possible Cause & Solution