Owner's Manual

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- This feature keeps track of the washer’s power
consumption affected by selected washing cycles and
options.
• Smart Diagnosis
TM
- This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
• Push Alerts
- When the cycle is complete or the appliance has
problems, you will receive a push message.
• Settings
- Allows you to set various options on the appliance and
in the application.
NOTE
• If you change your wireless router, Internet service
provider, or password, delete the connected appliance
from the LG ThinQ application and connect it again.
• This information is current at the time of publication.
The application is subject to change for product
improvement purposes without notice to users.
Before Using LG ThinQ Application
1 Check the distance between the appliance and the
wireless router (Wi-Fi network).
• If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to register
or installation may fail.
2 Turn off the Mobile data or Cellular Data on your
smartphone.
3 Connect your smartphone to the wireless router.
• To verify the Wi-Fi connection, check that the f icon on
the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks only. To
check your network frequency, contact your Internet
service provider or refer to your wireless router
manual.
• LG ThinQ is not responsible for any network connection
problems or any faults, malfunctions, or errors caused
by network connection.
• If the appliance is having trouble connecting to the Wi-
Fi network, it may be too far from the router. Purchase
a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can make the
wireless network service run slowly.
• If the appliance cannot be registered due to problems
with the wireless signal transmission, unplug the
appliance and wait about a minute before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
• Smartphone user interface (UI) may vary depending on
the mobile operating system (OS) and the
manufacturer.
• If the security protocol of the router is set to WEP,
network setup may fail. Change the security protocol
(WPA2 is recommended) and register the product
again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play
Store or Apple App Store on a smartphone. Follow
instructions to download and install the application.
Using the Appliance Remotely
Remote Start
Use a smartphone to control your appliance remotely. You
can also monitor your cycle operation so you know how
much time is left in the cycle.
Using Remote Start
1 Put the laundry in the drum and add detergent to
the detergent dispenser drawer.