Owner's Manual
Table Of Contents
- WASHING MACHINE
- ENGLISH
- IMPORTANT SAFETY INSTRUCTIONS
- PRODUCT OVERVIEW
- INSTALLATION
- OPERATION
- SMART FUNCTIONS
- Using LG ThinQ Application
- Smart DiagnosisTM Function
- MAINTENANCE
- TROUBLESHOOTING
- LIMITED WARRANTY
TROUBLESHOOTING 41
TROUBLESHOOTING
Before Calling for Service
The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If
the washer does not function properly or does not function at all, check the following before you call for service.
FAQs
Q: Why does my washer make loud banging noises while it is filling with water?
A: This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause
pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by
installing an item called a water hammer arrestor. Add-on arrestors can be purchased through your local hardware or
home improvement store.
Problem
Possible Cause & Solution
IE
INLET ERROR
Water supply faucets are not fully open.
• Make sure that the water faucets are fully open.
Water inlet hoses are kinked, pinched, or crushed.
• Make sure that the hoses are not kinked, pinched or crushed behind or under the washer.
Be careful when moving the washer during cleaning or maintenance.
Water inlet filters are clogged.
• Clean the inlet filters. See MAINTENANCE.
Water supply pressure to faucet or house is too low.
• Check another faucet in the house to make sure that household water pressure is adequate and flow is
not restricted.
• Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to
flush out any dirt.
• If flow is too low, contact a plumber to have the water supply lines repaired.