Owner's Manual
Table Of Contents
- WASHING MACHINE
- ENGLISH
- IMPORTANT SAFETY INSTRUCTIONS
- PRODUCT OVERVIEW
- INSTALLATION
- OPERATION
- SMART FUNCTIONS
- Using LG ThinQ Application
- Smart DiagnosisTM Function
- MAINTENANCE
- TROUBLESHOOTING
- LIMITED WARRANTY
TROUBLESHOOTING 47
Problem
Possible Cause & Solution
Washer is not filling
properly.
Filter is clogged.
• Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in
MAINTENANCE.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Energy efficiency
• This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different
than for conventional washer.
Insufficient water supply
• Make sure that both hot and cold water faucets are turned on all the way.
Washer door is open.
• Close the door and make sure that nothing is caught under the door preventing it from closing
completely.
Water level is too low.
• The water will not normally cover the clothes. The fill level is optimized for the wash motion to achieve
the best wash performance.
Water in the washer
does not drain or drains
slowly.
Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not
dispense.
Bleach dispenser cover is not properly installed (on some models).
• Make sure that the bleach cover is properly installed and snapped into place before the beginning of the
cycle.
Bleach dispenser is dirty or clogged.
• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that are
collected inside the dispenser may prevent proper dispensing of the bleach.
Premature dispensing of
bleach
Bleach dispenser filled for future load.
• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every load.
Overfilling the bleach dispenser
• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will damage the
laundry or the washer. Always measure bleach, but never fill above the max line on the dispenser. A half
cup of bleach is sufficient for most loads. Never use more than 1 cup of bleach.