Owner's Manual

TROUBLESHOOTING 49
Odors can occur if foreign substances are left in the drainage pump filter.
• Be sure to clean the drainage pump filter regularly.
Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside
the washing machine).
• When installing the drainage hose, be sure that it doesn’t become kinked or blocked.
Using the dry function, odors can occur from lint and other laundry matter sticking to the heater.
(Dryer model only) • This is not a malfunction.
A particular odor can occur from drying wet clothes with hot air. (Dryer model only) • The odor will
disappear after a short while.
Wi-Fi
Problem
Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use
special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the
appliance to the wireless router. To check the router frequency, check with your Internet service
provider or the router manufacturer.
The appliance and the router are too far apart.
• If the appliance is too far from the router, the signal may be weak and the connection may not be
configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.