OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WM4200H*A www.lg.com MFL71728905 Rev.01_061120 Copyright © 2020 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 5 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 7 PRODUCT OVERVIEW 7 Product Features 9 INSTALLATION 9 10 11 12 13 14 Before Installing Choosing the Proper Location Unpacking and Removing Shipping Material Connecting the Water Inlet Hoses Connecting the Drain Hose Leveling the Washer 15 Final Installation Check 17 OPERATION 17 18 19 20 23 25 29 29 Before Use Sorting Laundry Loading the Washer Adding Cleaning Produ
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. • The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes. • When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish. • Do not wash laundry that has been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give off vapors that could ignite or explode. • Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water.
Operation • Do not place objects on top of the appliance. • Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations. • ALWAYS follow the fabric care instructions supplied by the garment manufacturer. • Use fabric softeners or products to eliminate static only as recommended by the manufacturer. • Do not combine laundry products for use in one load unless specified on the label.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. WARNING • For your safety and for extended product life, use only authorized components.
Accessories Product Specifications b Hole Caps c Wrench d Tie Strap e Elbow Bracket (for securing drain hose) Required Accessories a Hot and Cold Water Hoses b Pedestal Washer c Stacking Kit Model WM4200H*A Electrical Requirements 120 VAC @ 60 Hz Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) Dimensions (Width X Height X Depth) 27'' X 39'' X 33 1/4'' (70 cm X 99 cm X 84 cm) Maximum Depth with Door Open 55'' (139.6 cm) Net Weight 201.5 lb (91.4 kg) Max.
INSTALLATION 9 INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. a b c b Unpacking and Removing Shipping Material c Connecting the Inlet Hoses d Connecting the Drain Hose e Leveling the Washer f Final Installation Check WARNING • Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury.
INSTALLATION • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed Flooring • To minimize noise and vibration, install the washer on a level, solidly constructed floor capable of supporting the washer without flexing or bouncing.
INSTALLATION F E A 11 • Make sure the plastic drum support a* comes off with the base and is not stuck to the bottom of the washer. B C D • If you must lay the washer down to remove the carton base b, always protect the side of the washer and lay it carefully on its side. Do not lay the washer on its front or back. C Dimensions and Clearances A 33 1/4" (84 cm) B 4'' (10 cm) C 1'' (0.5 cm) D 27'' (70 cm) E 77 1/2'' (196.8 cm) F 1/4'' (0.
INSTALLATION bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer. How to Connect the Water Inlet Hoses 1 Check the fittings and seals. Inspect the threaded fitting on each hose and make sure there is a rubber seal a in place in both ends of each hose to prevent leaking. 2 Connect the water supply hoses. • Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers.
INSTALLATION 13 2 Insert the end of the drain hose into the standpipe. 3 Use the provided tie strap b to secure the drain hose in place. 4 If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the provided tie strap c (ribbed side on inside). Connecting the Drain Hose Connect the drain hose to either a standpipe or laundry tub. • The drain hose should always be properly secured.
2 3 INSTALLATION Hang the end of the drain hose over the side of the laundry tub. 2 Adjust the leveling feet. • Turn all 4 leveling feet in one direction to raise the washer or the other direction to lower it. 3 Check the level again. • Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, readjust the leveling feet. 4 Tighten the locknuts b • Turn the locknuts counterclockwise and tighten them when the washer is level.
INSTALLATION 3 Place the adhesive side c of the non-skid pad on the floor. 15 • Do not use an adapter or extension cord. Doing so may result in serious injury, fire, electric shock, or death. • It is most effective to install the non-skid pads under the front leveling feet. If it is hard to place the pads under the front leveling feet, place them under the back leveling feet. • For best performance, plug the appliance into its own individual outlet.
OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer. • Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer. • If using single-use detergent packs, place pack into the drum before loading the laundry. 2 Add cleaning products.
OPERATION 17 NOTE • The washer rotates the laundry in a way that allows it to use less water while still fully saturating the clothing. It is normal to be unable to see water during the wash cycle. • If the temperature or the water level inside the machine is too high, the door will not unlock when the Start/Pause button is pressed, and the Add Item function will not be available (on applicable models).
OPERATION Lights Normal Easy Care Lint Collector By Colors By Soil By Fabric By Lint Darks Light Sturdy Fabric Care Labels Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.
OPERATION • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily. • The washer will not fill or operate with the door open. Bulky Items • Wash thick, bulky items individually. Heavy blankets, comforters, bed spreads, or pet beds can get tangled or cause an unbalanced load if combined with other items. a Maximum fill line b Small Items Average load fill line c Liquid • Do not wash a single small item.
OPERATION b Liquid detergent cup c Main wash detergent compartment d Liquid fabric softener compartment e Liquid chlorine bleach compartment 3 Gently close the detergent dispenser drawer before starting the cycle. • Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type. Do not mix liquids and powders • If the dispenser has a liquid detergent cup and insert: - Make sure they are in place when using liquid detergent.
OPERATION • Do not exceed the maximum fill line. Using too much fabric softener may stain clothes or cause buildup on fabrics or in the washer. 21 • Dilute concentrated fabric softeners with warm water. • Never pour fabric softener directly onto the load or into the drum. Control Panel • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause.
OPERATION e Time and Status Display f Option and Extra Function Buttons • These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds. Time and Status Display a Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady.
OPERATION 23 Cycle Guide Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on. NOTE • Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry). • Temperature indicator lights up when one of Tap Cold, Cold, Warm, Hot or Extra Hot is selected. • Spin indicator lights up when one of No Spin, Low, Medium, High or Extra High is selected.
OPERATION Spin Speed Default: Medium Available: Medium, Low, No Spin Soil Level Default: Normal Available: All Bright WhitesTM Cycle Description This cycle is for washing white items only. (less than 15 lb (6.8 kg)) Wash Temp. Default: Hot Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: High Available: All Soil Level Default: Normal Available: All Cycle Sanitary Description Washes clothes at a high temperature. Wash Temp.
OPERATION Cycle Perm. Press Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Medium Available: High, Medium, Low, No Spin Soil Level Default: Normal Available: All Cycle Towels Description Use this cycle for washing towels, shirts, jeans and mixed loads. Wash Temp.
OPERATION Spin Speed Default: High Available: All Cycle Downloaded (Small Load) Description You can use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Small Load, used for normally soiled loads with a few items. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Cycle Downloaded (Small Load) Wash Temp.
OPERATION Downloaded default: Small Load Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You may also customize these settings using the cycle modifier buttons. • Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit. • The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency.
OPERATION Steam Remote Start Adding this option to a wash cycle helps provide superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash. Use a smartphone to control your washer remotely. • Steam may not be clearly visible during the steam cycles. This is normal. Too much steam could damage clothing. • Do not use steam with delicate fabrics such as wool and silk, or easily discolored fabrics. WARNING • Do not touch the door during steam cycles.
OPERATION NOTE • If the water level and temperature are safe, the door lock LED turns off and the door unlocks once the wash movement has stopped. • If the water level is too high, the door will not unlock, and this function cannot be used. • If the temperature in the drum is higher than 113 °F (45 °C), a short warning chime sounds and this function is not allowed for safety. • This function is disabled during the Tub Clean cycle.
OPERATION • To preserve wash performance, wash time may be extended depending on when garments are added to a cycle. • The function does not lock the door. • Be careful when opening the door as wet laundry may drip or fall out. • When the controls are locked, CL and the remaining time are alternately shown on the display during the wash cycle. Turbo WashTM Adding this option reduces the cycle time while still providing similar wash performance to the same cycle without Turbo WashTM.
- This feature keeps track of the washer’s power consumption affected by selected washing cycles and options. • Smart DiagnosisTM - This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. • Push Alerts - When the cycle is complete or the appliance has problems, you will receive a push message. • Settings - Allows you to set various options on the appliance and in the application.
• If desired, add bleach or fabric softener to the appropriate areas of the dispenser. Output Power (Max) < 30 dBm FCC Notice 2 Press the Power button. The following notice covers the transmitter module contained in this product. 3 Press and hold the Remote Start button for 3 seconds to enable the remote control function. 4 Start a cycle from the LG ThinQ application on your smartphone.
Industry Canada Statement This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
2 Place the mouthpiece of your smartphone close to the c or d logo. 3 Press and hold the Temp. button for 3 seconds or until the audible tones start. Hold the smartphone mouthpiece to the logo until the data transfer is complete. • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed. 4 After the data transfer is complete, the diagnosis will be displayed in the application.
MAINTENANCE MAINTENANCE Periodic Maintenance • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Always remove items from the washer as soon as the cycle is complete. Leaving damp items in the washer can cause wrinkling, color transfer, and odor. • Unplug the appliance before cleaning to avoid the risk of electric shock.
4 MAINTENANCE Select the Tub Clean cycle then press the Start/Pause button to begin the cycle. detergent dispenser drawer. Remove and clean the detergent dispenser drawer once or twice a month. After the cycle ends, open the door and allow the drum interior to dry completely. • Do not spray water inside the washer. Doing so may cause fire or electric shock. WARNING 5 • Make sure children and pets do not climb into the drum.
MAINTENANCE Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. 2 Turn off hot and cold water faucets. 3 Unscrew the hot and cold water hoses from the back of the washer. 4 Remove the filters from the water valves carefully. CAUTION • Cleaning the door seal with undiluted bleach may cause malfunction of the door seal and washer parts. You must add water to the bleach before using it. 1 Wear rubber gloves and protective goggles.
MAINTENANCE • Using the washer without the drain filter or with an incorrectly assembled drain filter may cause leaks or malfunction of the washer. 1 Turn off the washer, and unplug the power cord. 2 Open the drain pump filter cover. 3 6 Reassemble the plug onto the drain hose and reclip the drain hose. 7 Insert the drain pump filter. 8 Close the drain pump filter cover. Drain any remaining water. • Unclip the drain hose and remove the plug from the drain hose to drain the remaining water.
MAINTENANCE 3 4 5 Disconnect the hoses from the water supply. Drain any water from the hoses. 3 Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. 4 Immerse the water inlet hoses in hot water to thaw them. 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. • See Connecting the Water Inlet Hoses for details. Plug the power cord into a properly grounded electrical outlet.
MAINTENANCE 8 Press the Spin button to operate spin only cycle for draining and spinning. 9 Press the Start/Pause button. When the Drain Hose is Frozen 1 Pour hot water in the washer drum and close the door. 2 Wait for 1 - 2 hours. 3 Press the Power button. 4 Press the Spin button to operate spin only cycle for draining and spinning. 5 Press the Start/Pause button to make sure the water drains.
TROUBLESHOOTING 41 TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. FAQs Q: A: Why does my washer make loud banging noises while it is filling with water? This is actually a problem with the plumbing in your home.
TROUBLESHOOTING Water supply connected with leak-limiting hoses. • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip falsely and prevent the washer from filling. Q: Why is there so little water in my washer? How can it clean the clothes? A: HE (High-Efficiency) washers are designed to properly wash your laundry while using a minimum amount of water and energy.
TROUBLESHOOTING LE A motor error has occurred. MOTOR LOCKED ERROR • Allow the washer to stand for 30 minutes and then restart the cycle. svd Oversudsing of detergent OVERSUDSING DETECTION • Do not add more than the manufacturer’s recommended amount of detergent. 43 • If the error code is still displayed, call for service. • To remove suds, turn the washer off then back on, then run the Rinse+Spin cycle. • If too many suds are detected during spinning, the washer stops to help prevent leaking.
TROUBLESHOOTING Problem Possible Cause & Solution vs Vibration sensor malfunctions. VIBRATION SENSOR ERROR • Call for service. Noises Problem Clicking Possible Cause & Solution Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operation Humming or Gurgling Drain pump is pumping water from the washer at times during a cycle.
TROUBLESHOOTING Banging noise when the washer is filling with water. (Water hammer) 45 Plumbing in the home moves or flexes when the water valves in the washer shut off. • Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results. Household water supply pressure is very high. • Adjust household water supply regulator to a lower pressure or contact a plumber.
TROUBLESHOOTING Incomplete or no dispensing of detergent Detergent compartments clogged from incorrect filling. • Make sure that detergent and additives are put into the correct dispenser compartments. • For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle. Too much detergent used. • Make sure that the suggested amount of detergent is used according to the manufacturer’s recommendations.
TROUBLESHOOTING Problem Washer is not filling properly. 47 Possible Cause & Solution Filter is clogged. • Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE. Inlet hoses may be kinked. • Check that inlet hoses are not kinked or clogged. Energy efficiency • This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washer.
TROUBLESHOOTING Performance Problem Wrinkling Possible Cause & Solution Washer is not unloaded promptly. • Always remove items from the washer as soon as the cycle is complete. Washer is overloaded. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. Hot and cold water inlet hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the Inlet hose connectors. Staining Bleach or softener dispensed too soon.
TROUBLESHOOTING 49 Odors can occur if foreign substances are left in the drainage pump filter. • Be sure to clean the drainage pump filter regularly. Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside the washing machine). • When installing the drainage hose, be sure that it doesn’t become kinked or blocked. Using the dry function, odors can occur from lint and other laundry matter sticking to the heater.
LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 51 • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG. • Damage or failure of the Product caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the Product was not properly installed. • Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
LIMITED WARRANTY consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis. Arbitration Rules and Procedures.
LIMITED WARRANTY 53 REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY • Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual; • Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer; • Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product.
LIMITED WARRANTY 55 number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
LIMITED WARRANTY the subject line: “Arbitration Opt Out;” or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/ca_en/support/repair-service/schedule- repair and clicking on “Find My Model & Serial Number”).
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 1-888-542-2623 U.S.A. CANADA Register your product Online! www.lg.
