ENGLISH OWNER’S MANUAL WASHING MACHINE Please read this owner's manual thoroughly before operating and keep it handy for reference at all times. WM5000H*A MFL67737699 www.lg.com MFL67737699_en_150728.
TABLE OF CONTENTS TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 4 5 6 BASIC SAFETY PRECATUTIONS GROUNDING INSTRUCTIONS SAFETY INSTRUCTIONS FOR INSTALLATION SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL 7 Regulation Notice for Transmitter Module Contained in Washing Machine 7 8 FCC Statement PRODUCT SPECIFICATIONS 9 PRODUCT FEATURES 10 INTRODUCING YOUR WASHING MACHINE 10 11 12 Parts and Accessories Control Panel Features Display 13 INSTALLATION INSTRUCTIONS 13
IMPORTANT SAFETY INSTRUCTIONS 3 ENGLISH IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Warning For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Warning For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
IMPORTANT SAFETY INSTRUCTIONS 5 ENGLISH IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Warning For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR INSTALLATION Warning To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following.
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Warning For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL Warning To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following.
Regulation Notice for Transmitter Module Contained in Washing Machine 7 ENGLISH Regulation Notice for Transmitter Module Contained in Washing Machine FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Regulation Notice for Transmitter Module Contained in Washing Machine PRODUCT SPECIFICATIONS Standard IEEE 802.11 b/g/n Host Interface UART Operating Frequency 2.412–2.462 GHz Security 64/128 bit WEP, WPA, WPA2, AES Maximum Output Power 802.11b: 133.660 mW 802.11g: 319.890 mW 802.11n (HT20): 298.538 mW 802.11b (HT40): 204.174 mW Modulation Type CCK, DQPSK, DBPSK for DSSS 64 QAM, 16 QAM, QPSK, BPSK for OFDM Data Rate 802.11b: up to 11 Mbps 802.11g: up to 54 Mbps 802.
PRODUCT FEATURES 9 INVERTER DIRECT DRIVE MOTOR The inverter motor, which is directly connected to the tub, produces little noise and vibration and offers great durability and a long lifespan. ENGLISH PRODUCT FEATURES SMART THINQ Remote Start - Use a smart phone to control your appliance remotely. Also, it is possible to monitor your cycle operation so you know how much time is left in the cycle.
INTRODUCING YOUR WASHING MACHINE INTRODUCING YOUR WASHING MACHINE Parts and Accessories Parts Detergent dispenser (See page 23) Water inlets Water circulation nozzles Door Shipping bolts Door seal Drain hose Tub Drain pump filter cover Power cord Leveling feet Drain pump filter Drain hose Accessories Optional Accessories Included Accessories Hot/cold water hoses Wrench Non-skid pads Tie strap Caps for covering shipping bolt holes Elbow bracket (for securing drain hose) Pedestal or Pe
INTRODUCING YOUR WASHING MACHINE 11 Cycle selector Power Button Operation Start/ Pause Button Button ENGLISH Control Panel Features Display Water Temperature Selection Button Spin Speed Selection Button Soil Level Selection Button Signal Sound Selection Button Description yy Turns the washing machine on and off. yy (During the wash cycle) stops operation, and cancels the settings.
INTRODUCING YOUR WASHING MACHINE Operation (continued) Button Description yy (Press before starting wash cycle) Use Steam option for extra cleaning power (See page 28). yy (Press and hold 3 seconds) Fresh Care tumbles clothes to prevent wrinkles (See page 30). yy Use Smart Grid to lower your energy costs by avoiding peak usage times (See page 28). yy (Press and hold 3 seconds before starting wash cycle) Use Remote Start to control your washer remotely (See page 28).
INSTALLATION INSTRUCTIONS 13 ENGLISH INSTALLATION INSTRUCTIONS Preview installation order Checking and choosing the proper location Unpacking and removing shipping bolts Connecting the water line Connecting the drain line Leveling the washing machine Plugging in the power cord and grounding Test run WARNING yy Washer is heavy! Two or more people are required when moving and unpacking the washer. Failure to do so can result in back or other injury.
INSTALLATION INSTRUCTIONS NOTE Checking and choosing the proper location Install the washing machine on a solid floor that is strong and rigid enough to support the weight of the washing machine, even when fully loaded, without flexing or bouncing. If the floor has too much flex, you may need to reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise. 1 Clean the floor before installation. - Make sure to select solid and smooth ground.
INSTALLATION INSTRUCTIONS When removing the washer from the carton base, be sure to remove the foam drum support in the middle of the carton base. If you must lay the washer down to remove the base packaging materials, always lay it carefully on its side. Do NOT lay the washer on its front or back. NOTE yy Save the bolt assemblies for future use. To prevent damage to internal components, DO NOT transport the washer without reinstalling the shipping bolts.
INSTALLATION INSTRUCTIONS Connecting the water lines 1 Check the rubber seals on both sides of the hose. - Insert a rubber seal into the threaded fittings on each hose to prevent leaking. 4 Connect the hoses to the water inlets tightly by hand and then tighten another 2/3 turn with pliers. - Connect the blue hose to the cold water inlet and the red hose to the hot water inlet.
INSTALLATION INSTRUCTIONS Secure the drain hose in place to prevent moving and leaking. NOTE yy The drain hose should be properly secured. Failure to properly secure the drain hose can result in flooding and malfunction. yy Total height of the house end should not exceed 96 inches (244.8 cm) from the bottom of the washer. yy The drain must be installed in accordance with any applicable local codes and regulations. yy Make sure that the water lines are not stretched, pinched, crushed, or kinked.
INSTALLATION INSTRUCTIONS Leveling the washing machine 4 Check the washing machine’s level again. The washer tub of your new washing machine spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be perfectly level and solid. 1 Check the washing machine’s level. - Check the precise level by rocking the top edges of the washing machine or placing a level on the washing machine.
INSTALLATION INSTRUCTIONS Make sure to ground the washing machine to prevent a short circuit or an electric shock when plugging in. Using a 3-prong outlet Plug in the electrical outlet without additional grounding. Test run Check if the washing machine is properly installed and run a test cycle. 1 Load the washing machine with 6 pounds of laundry. 2 Press . 3 Turn to RINSE + SPIN. ENGLISH Plugging in the power cord and grounding 19 4 Press . - The wash cycle starts.
PREPARATION PREPARATION Sorting wash loads Precautions for fabric care before wash cycle Read and observe the following to prevent shrinkage or damage to clothes. Check all pockets to make sure that they are empty. - Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes. Brush heavy soil, dust, or hair off fabrics before washing.
PREPARATION Using the detergent dispenser lid Most articles of clothing feature fabric care labels that include instructions for proper care. Opening the lid Category Label Directions - Push the front handle to slide the lid open.
PREPARATION Using detergent/fabric softener Loading the dispenser Recommended detergent The detergent dispenser of the washing machine has a dispenser compartment for each detergent type. Add each detergent to its appropriate compartment. Make sure to use HE (High-Efficiency) detergent for front-loading washing machines. HE detergents dissolve more efficiently and produce fewer suds to ensure efficient washing and rinsing.
PREPARATION 23 Liquid Bleach Compartment This compartment holds liquid chlorine bleach, which will be dispensed automatically at the proper time during the wash cycle. NOTE yy If liquid detergent is to be used for the main wash when using the pre-wash option, the liquid detergent cup accessory must be used in main wash dispenser to prevent the main wash liquid detergent from being dispensed immediately.
USING YOUR WASHING MACHINE USING YOUR WASHING MACHINE Basic operation 1 Load the laundry into the washing machine and close the door. 2 Press . - The lights around the cycle selector knob will illuminate and a chime will sound. Turn 3 to the desired cycle. - The proper default option is automatically set according to the wash cycle. See page 25, Cycle guide, for more detailed default options for each cycle. - See page 26, Main cycle, for details on the wash cycles.
USING YOUR WASHING MACHINE 25 The cycle guide below shows the options and recommended fabric types for each cycle. = Available option Cycle Fabric Type Display Time(min) (Option : Default) Bright Whites™ White Fabrics Allergiene™ Cotton, underwear, 103 ~ 138 pillow covers, bed sheets, baby wear Sanitary Bedding Heavy Duty Normal Heavily soiled underwear, work clothes, diapers, etc.
USING YOUR WASHING MACHINE Main cycle You can wash laundry items more thoroughly by selecting the wash cycle that best suits the type to the desired of items to be washed. Turn the cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on. See page 24, Basic operation, for more details on operating methods. For white fabrics, Bright Whites™ This cycle is for washing white items only.
USING YOUR WASHING MACHINE Setting spin speed, Spin Each cycle has preset settings that are selected automatically. You may also customize the settings using the cycle modifier buttons. Press the button for that option to view and select other settings. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. It may seem there is no water inside the drum in some cycles, but this is normal. You can set the desired spin speed.
USING YOUR WASHING MACHINE Adjusts the melody and button tones, Signal The washing machine plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed. The volume of the melody and button tones can be changed or turned off as desired. 1 Press . 2 Turn to the desired cycle. 3 Press . Adjust the melody and button tones as desired. 4 Press the desired option to use the other options. 5 Press .
USING YOUR WASHING MACHINE Presetting the start time, Delay Wash 1 Press and turn to the desired cycle. 2 Press the desired option to use the other options. 3 Press repeatedly to select the desired start time. Adding the Cold Wash option reduces energy usage and provides the same washing performance as a warm water wash. By using 6 different washing motions (Tumbling, Rolling, Stepping, Scrubbing, Swing, Filtration), fabrics get the cleaning benefits, without the energy usage.
USING YOUR WASHING MACHINE Setting the options during cycle Drum Lighting, Drum Light Add the desired options during the wash cycle. The drum is equipped with a white LED light that illuminates when the washer is turned on. This light automatically turns off when the door is closed and the cycle starts. To turn on the light during a cycle.
SMART APPLIANCE CONNECTIVITY 31 Connectivity Overview This smart appliance offers options for doing laundry. Once it is connected to the internet through a home WiFi network, it can check the progress of a cycle and control the appliance remotely with the LG Smart Laundry application for the smart phone. The application can be set up to send push notifications when the cycle is complete or the appliance has problems.
SMART APPLIANCE CONNECTIVITY 9. If the application successfully connects to the home network, turn on the washer and then press and hold the Wi-Fi Connect button on the washer for three seconds. After powering on the washer, do not press any other buttons before pressing and holding the Wi-Fi Connect button. The Wi-Fi connection indicator on the washer blinks to indicate the machine is connecting. 10. The application now works to connect the appliance and register it as a Wi-Fi product.
SMART APPLIANCE CONNECTIVITY 33 Smart Diagnosis™ The Download Cycle features of this appliance allow you to download new and special cycles that are not included in the basic cycles on the appliance. Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance. Only one cycle can be stored on the appliance at a time. Once Cycle Download is completed in the washer, the product keeps the downloaded cycle until you change it to a new download cycle.
USING SMART DIAGNOSIS™ USING Smart Diagnosis™ Should you experience any problems with your washer, it has the capability of transmitting data to a smart phone using the LG Smart Laundry Application or via a telephone to the LG call center. Smart Diagnosis™ cannot be activated unless the washer is turned on by pressing the POWER button. If the washer is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™. Audible Diagnosis Smart Diagnosis™ Through the Call Center 1.
MAINTENANCE 35 Care 8 Press Care after wash 9 Dry the tub interior of the washer tub with a soft After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture. Leave the door open to dry the washer tub interior. Wipe the body of the washing machine with a dry cloth to remove any moisture. to turn off the washing machine and pull out the power plug. ENGLISH MAINTENANCE cloth, and close the door.
MAINTENANCE When the Drain Line is Frozen 1 Pour hot water in the washer tub and close the door. - Leave it for 10 minutes. 2 Press 3 Press 4 Press after 10 minutes. for draining and spinning. . - Check if the water drains. Cleaning Periodically clean the washing machine to help maintain its performance and to minimize the chance of malfunction.
MAINTENANCE Automatic alert for cleaning washing machine Removing mineral buildup If you live in an area with hard water, mineral scale can form on the internal components of the washing machine. Take extra care to periodically clean the mineral buildup on the internal components to extend the lifespan of the washing machine.
MAINTENANCE Cleaning the water inlet filters Clean the water inlet filters periodically to prevent clogging. Take extra care to clean the water inlet filters for areas using hard water. Water may not be supplied if there are foreign objects, such as rust, sand, or stones in the water inlet filters. 1 Press to turn off the washing machine and pull out the plug. 2 Turn off the faucets connected with the water inlets. 3 Remove the water inlets.
MAINTENANCE The washing machine fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. 6 Recap the plug onto the drain hose and reattach the drain hose. ENGLISH Cleaning the drain pump filter 39 1 Press to turn off the washing machine and pull out the plug. 2 Open the drain pump filter cover. 7 Insert the drain pump filter. 3 Unclip the drain hose and remove the plug from the drain hose to drain the remaining water.
MAINTENANCE Cleaning the door seal Clean the door seal once a month to prevent buildup of dirt in the door seal. 1 Wear rubber gloves and protective goggles. 2 Dilute 3/4 cup (177 ml) of liquid chlorine bleach in 1 gallon (3.8 L) of water. 3 Soak a sponge or a soft cloth in this diluted solution and wipe down all around the door seal. 4 Wipe any moisture with a dry towel or cloth after cleaning. 5 Leave the door open to allow the door seal to dry completely.
TROUBLESHOOTING 41 Checking error messages If the following message appears on the display, check the following and take the appropriate corrective action. Message Possible Causes Item of clothing has gathered on one side of the tub. yy There are not enough items in the machine.
TROUBLESHOOTING Before calling for service Check the following before calling for service. Problem Clicking sound Possible Causes yy Do you hear a sound when you close or lock and unlock the door? Spraying or hissing sound yy Is water spraying in the tub? Solutions yy This sound is normal and occurs when the door is closed, locked or unlocked. yy This sound is normal as water is spraying or circulating during the cycle.
SPECIFICATIONS Possible Causes Solutions yy Did you remove the load immediately yy Remove the load immediately after it after it finished? finishes. yy Did you overload the tub? yy Do not overload the tub. yy Did you reverse the hot and cold water yy Hot water rinse can cause garments inlets? to wrinkle. Check the inlet hose connections. yy Is the power cord plugged in properly? yy Make sure that the plug is secured in a Power is not turned on grounded 3-prong, 120 V (60 Hz) outlet.
WARRANTY LG WASHING MACHINE LIMITED WARRANTY (USA) WARRANTY: LG Electronics U.S.A., Inc. (“LG”) warrants your LG Washing Machine (“product”) against defect in materials or workmanship under normal household use, during the warranty period set forth below, LG will, at its option, repair or replace the product.
WARRANTY 45 WARRANTY: Should your LG Washer (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof.
WARRANTY THIS LIMITED WARRANTY DOES NOT COVER IN THE FOLLOWING CASES Level Level Level Level With regard to damages or failures resulting from misuse, improper installation, maintenance, natural disaster or repair (unauthorized Level Level technician or parts, as specified by LG), Customer will be charged for the repair. Level Transit Strange vibration or noise caused by not removing transit bolts or tub support.
WARRANTY 47 ENGLISH Level Level Service trips to deliver, pick up, install the product or for instruction on product use. The removal Transit and reinstallation of the bolt Transit Product. Carton base Carton bolt Transit bolt base Carton base The warranty covers manufacturing defects only. Service resulting from improper Installation is not covered. Level 1° 1° 1° If all screws are not installed properly, it may cause excessive vibration (Pedestal model only).
LG Customer Information Center This product qualifies for ENERGY STAR in the “factory default (Home Use)” setting. Changing the factory default settings or enabling other features may increase power consumption that could exceed the limits necessary to quality for ENERGY STAR. MFL67737699_sp_150728.indd 48 1-800-243-0000 1-888-542-2623 USA CANADA Register your product Online! www.lg.
