Use Instructions

13
Questions? Call 1-800-635-6156
calls to the Response Center without penalty. A trained
Personal Response Associate will be available to assist you.
Hello, Mrs. Smith.
Do you need help?
Your help call
is in progress.
Please wait.
1
2
2. Your Pendant calls the Lifeline Response Center. When it
dials the Response Center, your Pendant will repeatedly say:
“Your Help Call is in progress; please wait.” Once it connects
with the Response Center, it will say: “Your call has been
connected; Lifeline will be right with you.” It is normal to
experience a slight delay prior to speaking with a
Response Associate.
3. The Response Center will answer the call. A Lifeline
Response Associate will speak to you through the Pendant’s
built-in speaker and hear you through the highly sensitive
microphone*. The Personal Response Associate will ask if
you need help. If you do not need help, just tell them that
no help is needed.
MHB3_7250_IFU 2020c.indd 13 2/15/21 2:28 PM