Use Instructions

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Questions? Call 1-800-635-6156
of building construction, large masses covering the Pendant
(i.e. a person laying on top of it) and submersion in liquid.
* Due to technology limitations, Lifeline may not always be able to determine your
location. During an alarm, always tell the Response Associate where you are if you
are able to do so.
Battery information
Your GoSafe 2 Mobile Pendant contains a rechargeable
battery that can only be replaced at the Philips factory. Your
Pendant will automatically send a silent maintenance signal to
Philips Lifeline when the battery needs to be replaced. Philips
Lifeline or our representative will contact you directly to make
arrangements for a replacement.
Equipment service
Every GoSafe 2 Mobile Pendant is manufactured to high
quality standards, and can only be factory-serviced by
Philips Lifeline, with the exception of the neck cord, which
can be replaced by the User. You can only replace the neck
cord with a genuine Philips replacement neck cord designed
specically for your Pendant. Your GoSafe 2 Pendant performs
periodic diagnostic self-tests to verify proper functionality.
If you ever experience issues with your equipment, or if it
becomes damaged, please contact Philips Lifeline or your
representative to arrange service or a replacement.
Contact Philips Lifeline or your representative
• If you would like to transfer your service to a new or
second home. If you want to transfer you service to a
dierent address, you must rst call Philips and tell us the
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