Warranty

ManualsBrandsLifeProof ManualsFlooringBallet Ribbon - Color Balsawood 12 ft. Carpet

go to homedepot.com/car pet

TO SEE WHY OUR CARPET IS CLEARLY BETTER,

Understanding our carpet label

All of our carpet labels are designed to make it simple for you to identify the fundamental aspects and features

of every carpet we sell. You can use the carpet label to get a quick overview of each carpet or you can

compare everything individually, from ﬁber content to warranty level.

FACE WEIGHT The weight of ﬁber (in ounces)

per square yard of carpet (a higher number

indicates greater density and thickness)

FIBER What the carpet

is made of (see page 8 to

learn more)

TWIST The number of times each ﬁber is

twisted per linear inch (the higher this number,

the better the durability and resiliency)

ABRASIVE WEAR

Covers against ﬁber loss from

normal foot trafﬁc/wear—

affected areas will be replaced

STAIN AND SOIL

Covers against stains that

can’t be removed or color

change—affected areas will

be professionally cleaned

or replaced. To learn how to

protect your carpet from stains

and spills, visit carpet

-rug.org

TEXTURE RETENTION

Covers against loss of

twist from normal foot

trafﬁc/wear—affected areas

will be replaced

PLATINUM PLUS WARRANTY

■

25 year abrasive

wear warranty

■

Limited lifetime stain

and soil warranty

■

25 year texture

retention warranty

PREMIUM WARRANTY

■

15 year abrasive

wear warranty

■

Limited lifetime

stain warranty

■

7 year texture

retention warranty

DELUXE WARRANTY

■

10 year abrasive

wear warranty

■

5 year stain warranty

■

5 year texture

retention warranty

Understanding our warranties

Look for the highlighted box to determine the carpet’s warranty level. The Home Depot offers Select,

Deluxe, Premium and Platinum Plus warranties—coverage varies depending on your warranty level.

Each warranty covers three component areas—abrasive wear, stain and soil, and texture retention.

The Home Depot even offers a lifetime installation warranty

¥¥

on all carpets professionally installed.

¥¥

See pages 23 – 24 for warranty details. All warranties require professional carpet cleaning once per year.

SELECT WARRANTY

■

5 year abrasive

wear warranty

■

5 year stain warranty

Summary of content (3 pages)

PAGE 1
Understanding our warranties ¥ Look for the highlighted box to determine the carpet’s warranty level. The Home Depot offers Select, Deluxe, Premium and Platinum Plus warranties—coverage varies depending on your warranty level. Each warranty covers three component areas—abrasive wear, stain and soil, and texture retention. The Home Depot even offers a lifetime installation warranty¥¥ on all carpets professionally installed. , See pages 23 – 24 for warranty details.
PAGE 2
WARRANTY DETAILS CARPET CARE AND MAINTENANCE 1. Vacuum frequently—minimum of two times per week. 2. Clean spills prompt ly. Immediately scoop up as much of t he spill as possible. Then blot—do not rub—area wit h a white clot h and warm water. Always work from outer edge of stain or spill toward center to avoid spreading. 3. Professional cleaning once every 18 months is required for coverage of limited warranties. Carpet cleaning technician uses a hot water extraction cleaning method.
PAGE 3
TOTAL LOWEST PROJECT PRICE – GUARANTEED ♦ We'll beat any comparable product + installation quote by 10%—no one takes you from selection to installation for less. CARPET INSTALLATION Pricing only applies to basic installation labor for carpet and pad from The Home Depot in single-family residential homes for one or more rooms. Basic installation labor does not include custom or optional labor such as moving furniture, removing and hauling away existing flooring and installing flooring on steps.