Warranty

8/14/17 HOMEDEPOT.COM/LIFEPROOF
Halstead N.E. Corp., 15 Oakwood Avenue, Norwalk, CT 06850 Please contact 1-866-843-8453 for further assistance.
PRODUCTS & COVERAGE
Halstead New England warrants that its lifeproof™
flooring will be free from manufacturing defects and,
under normal use and maintenance, will not wear, fade
or stain resulting in loss of original pattern and color, and
the structural integrity of the flooring itself will not be
materially damaged by water exposure, for a specified
length of time from the date of purchase as set forth in
the Warranty Coverage Chart on the right. This Limited
Warranty only applies provided the flooring covered by
this warranty is installed and maintained according to the
lifeproof™ Installation Instructions. Warranty Registration
is available online at http://warranty.halsteadintl.com.
PRE-INSTALLATION
Halstead New England warrants that its flooring is free of
visual defects. You and/or your installer should carefully
inspect each piece before installation. Any pieces that
appear to have defects should not be installed. Halstead
New England will not be responsible for any claim for
flooring installed with visual defects.
INSTALLATION
This Limited Warranty covers materials only provided
that such flooring is installed according to the lifeproof™
Installation Instructions. These Instructions are revised
periodically and floors must be installed according
to the current Instructions at the time of installation.
Please check homedepot.com for the current lifeproof™
Installation Instructions.
REPLACEMENT/REPAIRS
Halstead New England reserves the right to repair any
flooring and/or to use its own source to obtain an installer
for replacement flooring. If Halstead New England repairs
or replaces any flooring as a result of a warranty claim,
you will be required to clear, at your own expense, any
items placed over the affected areas subsequent to
the original installation. In the event that Halstead New
England repairs or replaces any flooring covered under
this Limited Warranty, this Limited Warranty shall remain
in effect with respect to such flooring for a period limited
to the remaining eligible duration of the original Limited
Warranty.
TERMS FOR WARRANTY
If a defect covered by this Limited Warranty is found
within the warranty period and reported in writing to
Halstead New England, then Halstead New England will
supply new flooring material of similar color, pattern and
quality to replace the defective area.
In case of questions regarding the terms of this Limited
Warranty, contact Halstead New England Customer
Service at (866) 843-8453. Halstead New England
reserves the right to inspect any flooring, request samples,
secure photographs or any other information as may be
required to ascertain the nature of any claim under this
Limited Warranty.
WARRANTY
Warranty
Coverage
Manufacturing Defect, Wear, Fade,
Stain, and Water Damage*
Wear Layer Residential Commercial
21.7mil (0.55mm) Limited Lifetime 10 Years Light**
12mil (0.3mm) Limited Lifetime 10 Years Light**
6mil (0.15mm) Limited Lifetime 5 Years Light**
*DEFINITIONS / To Be Covered:
Wear: must be through the wear layer to the degree that
the printed pattern is affected or altered.
Fade: must be to the degree that the floor is
permanently discolored.
Stain: must be from normal household cleaning agents,
chemicals or routine care & maintenance.
Water Damage: covers structural-integrity damage
to the flooring itself after water exposure in standard
conditions (does not cover flooding).
**Light commercial: refers to environments such as
private offices, common areas in multiunit dwellings,
reception areas and public buildings or businesses
which are not subject to frequent and harsh traffic.

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