Installation Guide
8
Warranty Remedy
If your oor fails to perform as stated in the applicable General Light Commercial Limited Warranty,
TracMaster will determine whether it will assist in the repair of the defective area or supply new material of
the same color, design or grade if available. If unavailable or discontinued, TracMaster reserves the right to
select and supply similar material. At times, it may be necessary to contract a Certied Inspector to determine
unknown causes; TracMaster reserves the right to determine if this action is necessary or not.
1. If TracMaster authorizes repairs or replacement of a section as a result of a warranty claim, you will
be required to clear any items placed over the aected area subsequent to the original installation.
TracMaster will not credit or reimburse cost associated with the removal of those items.
2. TracMaster will reimburse reasonable labor costs (up to 100% based on a detailed statement if
professional installation was paid for when the original oor was installed for years 1 and 2. For years 3
through 5, 50% of reasonable labor costs will be reimbursed if professional installation was paid for when
the original oor was installed. After 5 years, there will be no reimbursement.
3. Labor reimbursement will not be considered for installations not adhering to the Light Commercial
Installation Guidelines*.
4. Warranty coverage for a replacement oor will be limited to the remaining portion of the original warranty.
If there is a question as to what is considered “reasonable cost” please call 888-225-8287 and ask for the
Claims Department.
Consequential or Incidental Damages
TracMaster EXCLUDES AND WILL NOT PAY CONSEQUENTIAL OR INCIDDENTIAL DAMAGES
UNDER THESE LIMITED WARRANTIES. By this we mean that TracMaster will not credit or pay for any loss,
expense, or damage other than to the ooring itself that may result from a manufacturing related defects
in the ooring. Some examples of consequential or incidental damages are: replacement of suboors or
underlayments, trim moldings, disconnecting / reconnecting appliances or xtures as well as moving of
furniture.
NOTE: If your oor is replaced because of discoloration due to “bottom up staining,” mold or mildew growth or
asphalt / non-asphalt tracking, this is considered a site-related condition and the replacement oor will not be
warranted against future discoloration or staining.
THERE ARE NO WARRANTIES BEYOND THIS EXPRESSED WARRANTY. ALL OTHER WARRANTIES
INCLUDING IMPLIED WARRANTIES, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
USE, ARE EXCLUDED. PLEASE NOTE: SOME STATES AND PROVIDENCES DO NOT ALLOW EXCLUSIONS OR
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE LIMITATIONS OR EXCLUSIONS MAY
NOT APPLY TO YOU.
*TrafcMaster sheet vinyl, in conjunction with Home Depot, is specially manufactured by IVC US.
Light Commercial Warranty Details
This document is reviewed on an ongoing basis. 10/10/14