Warranty
4
General Residential Limited Warranty Conditions &
Owner Obligations
In order to maintain and protect your coverage under the terms of these warranties, it is the Home Owner’s
obligation to adhere to the following:
1. Know which warranties apply to your particular vinyl ooring.
2. Keep proof of your purchase in the form of a bill, invoice or statement from your retailer that shows the date
and price you paid for the vinyl ooring (including labor).
3. Understand that warrants the rst quality products ― which are used only for recommended Residential use*―
will perform properly for the stated warranty period when installed in accordance with Residential Installation
Guide over approved substrates and underlayments and using the recommended adhesives and seam
bonds/sealers. The warranty period, when valid, begins on the date of the original installation.
• Residential use is dened as: use in living space environments (which do not have light or heavy
commercial trafc) including all areas of owner-occupied residence. If there is a question as to the type
of use that is considered “residential,” please contact your Mohawk representative prior to purchase and
installation. PLEASE NOTE that Residential warranty exclusions with respect to caster and rolling loads
due to the unusual characteristics of this type of wheel trafc.
4. Use IVC recommended adhesives and seam bonds/sealers when installing vinyl ooring, including FLEX-
TECH pressure sensitive adhesive, iGrip Permanent Adhesive for Sheet Vinyl and FLEX-SEAM
premium seam bond. Approved secondary alternatives include: Taylor 2037 and Henry© 650 R adhesives for
releasable installations; Taylor 2091 (commercial) Henry© 650 P for permanent installations; and Taylor 2062
seam sealer.
• NOTE: If you elect to permanently install your IVC ooring using IVC iGrip permanent adhesive for sheet
vinyl as opposed to using pressure sensitive adhesive for a residential, releasable installation, please be
advised that labor rates exceeding residential releasable removal and underlayment will not be covered.
• NEW CONSTRUCTION JOBS, however, must be permanently installed using iGrip Permanent Adhesive
for Sheet Vinyl, or a recommended permanent adhesive alternative if iGrip is unavailable.
• COLD CRACK WARRANTY JOBS, however, must be permanently installed using iGrip Permanent
Adhesive for Sheet Vinyl, or a recommended permanent adhesive alternative if iGrip is unavailable.
Loose lay installation is also acceptable up to 25 square yards and no more than 1 seam.
5. Ensure vinyl ooring is installed in an environment that maintains a temperature range for 24 hours between
65° and 85° Fahrenheit (18° and 29° Celsius) before, during and after installation.
• Mohawk Sheet Vinyl Residential Products are warranted to be used in 3 Season Rooms and
must be permanently installed using iGrip Permanent Adhesive for Sheet Vinyl or a recommended
permanent adhesive alternative if iGrip is unavailable. During installation, the ooring, adhesive and
the environment it is to be installed must have a set time of 72 hours and must maintain a temperature
range between 65° and 85° Fahrenheit (18° and 29° Celsius) before, during and after installation.
o NOTE: 3 Season Rooms must be enclosed with no exposure to the elements or direct sunlight.
If the 3 Season Room does not meet these requirements, it will void the warranty.
6. Inspect ooring material prior to installation for any imperfections or manufacturing related defects. Mohawk
oorings receive extensive testing and visual examination in an attempt to assure your shipped oor is always
rst quality. It is the responsibility of the installer/end user to conrm the received material is free of any
obvious visible conditions that may be detrimental to the appearance and/or performance of the product.
• Minor color, shade and/or texture variations are normal. Any variances between actual materials, product
samples and/or brochures should be addressed with your retailer prior to installation. If the retailer
determines the condition “unacceptable,” the manufacturer should be informed immediately.
This document is reviewed on an ongoing basis.
06/01/18