User's Manual Part 2

General Troubleshooting
SUPPLEMENTAL INFORMATION
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The table below provides you with a list of typical trouble conditions and how to potentially resolve them.
Trouble Indication Trouble Symptom Possible Solutions
Out of Range
1) Handset or Console has limited or
no functionality.
2) Display indicates “Out of Range”
Handset or Console must be within 200 feet of system. Move devices closer to system
until “Out of Range” message disappears.
No Phone Line/No Dial Tone
1) Handset or Console has limited
or no “Phone” functionality (no
dial tone)
2) Display indicates no phone line
3) Trouble beep
Verify that a phone line is plugged into one of the existing GCs (Base, Grid Extender or
Console). If not, plug in a phone line.
Verify that the phone line from the GCs is plugged into a wall phone jack or phone
device (VoIP box). If not, plug in the phone line to the phone jack.
Verify that your existing wall jack or phone box (VoIP) is active by verifying you have a
dial tone on an existing phone. If not, check with your phone service provider.
LoBat: <Handset Name>
1) Display indicates Handset has
reduced range or low battery
2) Trouble beep
Place Handset in your Charging Cradle for at least 2 hours to recharge the Handset.
LoBat: <Grid Controller
Name>
(Grid Controller) (GC)
Display indicates low battery in the
designated device
Verify that the GC has the battery connected. If not, connect the battery.
Verify that the GC is plugged into an electrical wall outlet. The Handset or Console
display will indicate if there is no power applied to the GC. Plugging in the GC to a live
electrical wall outlet will recharge the battery.
LoBat: <Sensor Name>
(Sensor)
1) Display indicates Sensor has a
low battery
2) Trouble beep
Replace the battery in the Sensor.
NoA/C: <Grid Controller
Name>
(Grid Controller) (GC)
1) Display indicates a Grid Controller
has lost AC power
2) Trouble beep
Verify that the power supply of the device is plugged into a wall outlet.
Verify that the outlet is not controlled by a wall switch.
Check the circuit breaker or fuse box and make sure power to the outlet is on. If the
outlet still is not working, contact a qualified electrician for service.