User's Manual Part 2

General Troubleshooting
SUPPLEMENTAL INFORMATION
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[99]
Trouble Indication Trouble Symptom Possible Solutions
Keychain Remote Does Not
Operate Properly
1) A system Keychain Remote
does not work
2) The system does not respond
to the commands of a Keychain
Remote
Verify that you are not out of range from a GC (15 feet).
Verify that the battery is installed.
Verify that you have registered the Keychain Remote and created a
User Code for that Keychain Remote.
If no blinks or audible beeps occur, replace battery.
Relocate or add a GC to a location closer to where the Keychain Remote is normally used.
Adding Sensor Fails
(During Installation)
1) Not able to add Sensor
2) No GCs heard Sensor
If your system can not detect a Sensor that you are trying to add, the
Handset or Console displays 1 of 2 possible error messages.
1. Retry: Press OK. Using the slot provided on the top of the Sensor, lightly pry the Sensor
away from the mounted bracket. Reset Sensor by inserting paperclip into reset hole.
Repeat Add Sensor process.
2. Replace Sensor Battery: press OK. Repeat Sensor Add process. If this does not work,
proceed to Step 3.
3. Add New Sensor: Press OK. Remove Sensor. With new Sensor repeat Sensor Add
process using existing Bracket. If this does not work, proceed to Step 4.
4. Move Grid Controller: Move one of your GCs (Console, Base or Grid Extender) closer
to this Sensor mounting location. The most flexible choice for this is the Grid Extender.
If this does not work, proceed to Step 5.
5. Add Grid Controller: If you still can not successfully add a Sensor, you may need to add an
additional GC.
OK
Sensor Not Found
OK
No GCs Heard
Sensor
If this does not work,
proceed to Step 2.