Warranty

Contact Information
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More Warranty Information
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Lifetime strives to make products that stand up to the wear and tear of your active lifestyle. You
can trust Lifetime products because of the way we design, build, and test them. We make
products that are simple to own and easy to maintain. This all adds up to un-matched value on
products you can count on time after time.
Lifetime offers a comprehensive warranty on all of our parts and products. This warranty covers
any manufacturing defect for varying durations of time. Please refer to the factory label, your
instruction manual, or warranty card to find warranty details.
WARRANTY INFORMATION FOR U.S.A. AND CANADA
Please retain a copy of your dated sales receipt for this product in order to submit a warranty
claim.
To file a warranty claim, please take multiple photographs (film if by land mail, or digital if by e-
mail) showing the damage to your Lifetime product from various angles, for us to conduct a
proper assessment of your warranty claim.
If your claim is for a Basketball System, please take a minimum of three pictures: entire system
view, front of rim view, and back-side of the backboard where the rim connects.
Please write a brief description explaining how the damage occurred to the product, along with
your phone number and complete shipping address. Include printed photographs and a copy of
your dated sales receipt, and mail to this address:
Lifetime Products, Inc.
Attn: Warranty Claims
P.O. Box 160010
Freeport Center, Bldg. D-11
Clearfield, Utah 84016-0010
USA
If you wish to send your claim via email, please write your claim summary in the body of the
email, attach digital photographs (reduced to a reasonable file size, or in a ZIP archive if
possible), and attach scanned images of your dated sales receipt (also reduced to an appropriate
file size, if possible). Please be aware the maximum email size we may receive (including the
message and all attached files) may not exceed Four Megabytes (4MB).

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