User's Manual

26
1. Overview 2. Daily Operation
3. Optional
Accessories
4. Troubleshooting
5. Warranty, Safety
& Specifications
ALL PROBLEMS: most problems are
related to low battery power.
SOLUTION: battery check
• Confirm the blue power light is on.
• Confirm batteries are charged
each night.
• Confirm proper batteries are
used. The Flexmike requires the
Lightspeed NH2.4V rechargeable
sensing battery pack for proper
charging. The Sharemike uses the
NH2APK rechargeable battery
pack.
• Make sure the microphones are
turned off while charging so a full
charge is attained. Full charge will
last eight hours.
•Make sure the microphones obtain
a full charge. A full charge takes
8-9 hours.
• When plugging the charging cable
into the transmitter, ensure the red
charging light turns on. The green
light will turn on when a full charge
is reached.
PROBLEM: Microphone does not
indicate a “Ready” signal (solid
blue or red light)
SOLUTION: Follow these steps to
ensure the system is ready to use.
• Ensure the power button on the
microphone is turned on. Once
turned on, the blue light should
begin blinking.
• Power the microphone off, then on
again after a few seconds. Wait for
up to 30 seconds for the blue light
to turn solid, indicating READY for
operation.
PROBLEM: low volume or feedback
SOLUTION: follow these steps to
eliminate low volume or feedback.
• Ensure microphone is positioned
appropriately, just below the collar
bone.
• Adjust volume level on the
Flexmike.
PROBLEM: no sound from speaker
SOLUTION: Follow these steps to
produce sound from the Topcat.
• Confirm that the blue POWER light
located on the front of the Topcat
is on.
• Confirm the microphone is linked
to the Topcat. The mic 1 status
light will be green on the Topcat
indicating the microphone is
linked.
• Confirm that the microphone
is turned on. There will be a
solid blue light on the top of
microphone to indicate it is
powered on and ready.
• Confirm that microphone is not
muted. A solid red light on the top
of microphone will indicate it is
muted.
• If using PageFirst feature, decrease
sensitivity to approximately 8:00.
Note: Most problems are directly related to low battery power. Please run
through the “Battery Check” items first. For remaining troubleshooting, use
known good, fully-charged batteries.
If you review these instructions and still have questions, write down the
serial number and model number of your system and call Lightspeed
Technical Services at 800.732.8999, 5 a.m. – 5 p.m., PST. Customers outside
of the U.S. should contact their local reseller.
TROUBLESHOOTING
COMMON PROBLEMS AND SOLUTIONS