User's Manual

Page 14 of 44

Troubleshooting

Symptom Possible cause Action

No signal or incorrect feedback

output

Cable damaged Change the cable

Wrongly connected Check the wiring

Signal is constantly high/low Run the actuator to fully extended and retracted positions

Feedback output overloaded Reduce the load according to your chosen feedback type

For IC Advanced only:

Incorrect feedback output/level

For IC Advanced only:

Connect the actuator to BusLink and check for correct

feedback option

Actuator runs in smaller steps Insufﬁcient power supply Check the power supply

Load is higher than speciﬁed Reduce the load

For IC Advanced only:

Internal safety procedure activated

For IC Advanced only:

Connect the actuator to BusLink and check the following:

- Reason for last stop (page 62)

- Current cut-off levels in both

directions

Actuator cannot hold the

chosen load

Load is higher than speciﬁed Reduce the load

For further assistance, please contact your local LINAK supplier.