User Manual

Troubleshooting

Issue

Cause

See Solution...

No sound.

System not turned on. Source malfunction. Im-

proper connection or improper channel selection.

Expired battery.

Power, Signal Source, Cables or RF

Intermittent sound or distorted

sound.

Source malfunction. Improper connection. Multiple

transmitters are set to the same operating channel.

Transmitter has gone out of range. Transmitting

through metal wall. Unknown source of RF in local

area.

Signal Source, Cables or RF

Lack of range.

Improper or lack of antenna connection. Multiple

transmitters are set to the same operating channel.

Unknown source of RF in local area.

Power

Make certain that the transmitter and receiver are receiving sufficient power. The receiver requires 9V DC at 500mA. The handheld

transmitter required 3V DC via two alkaline AA batteries. The bodypack transmitter requires 9V DC via alkaline 9V battery. Check the

battery status indicator on the transmitter and replace if necessary.

Signal Source

Make certain that the source is operating as desired by checking source power, signal levels and connections. If necessary, bypass

digital wireless transmission and check the source directly.

Cables

Make certain that all connections and cables are in working order.

Turn all known transmitters off. Check to see if the red RF LED on the receiver’s front panel is lit. If it is not lit, then the receiver is not

detecting the presence of RF signal on the currently selected channel. If it is lit, then the receiver is detecting the presence of unknown

RF signal. Check to see if any of the green Receiver LEDs are lit. If any are lit, then the receiver is detecting the presence of another X2

transmitter set to the same channel. Locate this unit and either turn it off or switch channels. If none of the green Receiver LEDs are lit,

then the receiver is detecting confirmed RF signal from a source other than an

X2 transmitter. Change the channel and repeat these steps to locate a clear channel.