Other Content

Problem

Switch is installed but doesn't turn the light on or off Check wiring. A wire may have come loose

during the installation.

Solution:

The black wires to the 120V line and the load may be reversed. When installed correctly the LED on the

switch would be illuminated when the bottom of the switch has been pressed, turning the light off.

Problem

Device is paired with my hub but will not turn on or off using the Z-Wave hub application Device

may have been partially included in the mesh network. Follow your Z-Wave hub instructions to un-pair

the device. Then re-pair the device into the network.

Solution:

Although very unlikely, your Z-Wave hub may not support required command classes. Ensure that your

hub supports at least the following command classes: Switch All, Switch Multilevel

Problem

Device will not pair with my hub Device may already be part of a Z-Wave Network. Put your Z-Wave Hub

into remove or un-pair mode and double tap the switch paddle (top or bottom).

Solution:

Device may be out of range of the Z-Wave hub. Move hub closer to the dimmer switch or add a

Z-Wave repeater.

Will this switch work with Dimmable LEDs The device has been tested with a number of commonly

available LED bulbs from home inprovement stores. However, since LED bulbs will differ from

manufacturer to manufacturer, we cannot guarentee that all LED bulbs will work.

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Problem Switch is installed but doesn't turn the light on or off during the installation. Check wiring. A wire may have come loose Solution: The black wires to the 120V line and the load may be reversed. When installed correctly the LED on the switch would be illuminated when the bottom of the switch has been pressed, turning the light off. Problem Device is paired with my hub but will not turn on or off using the Z-Wave hub application Device may have been partially included in the mesh network.