User Guide Wireless AC+ Gigabit ROUTER AC1900 DB F9K1124 1
Contents Getting Started .............................................................................................. 3 Quick Setup Guide .................................................................................................................3 Additional Capabilities ................................................................................ 19 Adding USB Devices ............................................................................................................
Getting Started What’s in the Box • AC1900 DB Wireless AC+ Gigabit Router • Ethernet cable (attached to router) • Power supply (attached to router) • Network information card (attached to router) Quick Setup Guide Initial Setup Where to Place Your Router For the best results, place the router next to your modem in an open location, away from large metal objects and magnets such as those found in speakers. Raising the router above floor level can improve the strength of your wireless signal.
Power up your modem by plugging in its power supply. If your modem has a battery backup, it can be reconnected at this time; you may need to hold the reset button for 10 seconds. Power up your router by plugging in its power supply.
Connect to Your Router Retrieve the network ID card from the foot of your new Belkin router. Can’t find the card? The default network name and password are also printed on the foot of the router. Use your computer, tablet, or smartphone to connect to the wireless network shown on the network ID card. This image cannot currently be displayed. For information on how to connect your wireless devices, please see the “Connect Your Wireless Devices” section on page 18.
If the page does not load, then try visiting http://192.168.2.1 to see the router homepage. Click or tap the Detect my connection button in green. (If you would rather set up the router manually, click or tap the “set it up manually” link and proceed to page 10.) After several moments, your router should automatically detect your Internet connection and restart. This can take anywhere from 30 seconds to 3 minutes depending on your connection type.
At the next screen you will be invited to change your network name and password. Re-using your previous network name (SSID) and password makes connecting your existing devices to the new router much easier. If you decide to change these settings, then enter the new values and click or tap Save and Continue. (Note: The password must be at least 8 characters long.) If you changed your network name and password, make note of it on the service card located on the foot of the router.
Simply complete each of the required fields and click or tap Complete Registration. If you don’t want to register right now, click or tap Register Later to proceed.
At the next screen you can download optional software that was bundled with your router.
This screen shows you optional software that is available for your router, such as the USB software to allow you to print through the router’s USB port. If you wish to download and install any of these software programs, simply click on or tap the button appropriate for your device. When finished installing optional software, click or tap Thanks, take me to the dashboard. Your router is now set up and ready to use. Using the WPS Button 1.
Click or tap the “Set it up manually” link. Please select the type of connection your ISP provides. Refer to page 15 for a description of the connection types. If the selected connection type requires additional information (such as an ISP username and password), the system will ask you for it. At the next screen you will be invited to change your network name and password. Reusing your previous network name (SSID) and password makes connecting your existing devices to the new router much easier.
Click or tap Great, what’s next? Please take this opportunity to register your router. This will help technical support if there is a problem with your router. Simply complete each of the required fields and click or tap Complete Registration. If you don’t want to register right now, click or tap Register Later to proceed.
At the next screen you can download optional software that was bundled with your router.
This screen shows you optional software that is available for your router, such as the USB software to allow you to print through the router’s USB port. If you wish to download and install any of these software programs, simply click on or tap the button appropriate for your device. When finished installing optional software, click or tap Thanks, take me to the dashboard. Your router is now set up and ready to use.
Dynamic Connection Cable and fiber customers generally require a dynamic connection. Some DSL customers require a PPPoE connection. Let’s try dynamic first. Select Dynamic from the menu that appears and click or tap Next. A host name is generally not required. Leave it blank and click or tap Save. The router will restart. If after a few minutes your Internet status says “Online,” you’re done. You can surf the Internet.
Note—If these steps do not work, try restarting your modem and repeating the process. PPPoE Connection Some DSL customers require a PPPoE connection. Select PPPoE this time and click or tap Next.
Enter the username and password supplied by your Internet provider and click or tap Save. Ignore the other fields unless required by your ISP. The router will restart. If after a few minutes your Internet Status says “Connected,” you’re done. You can surf the Internet. If these steps do not work, try restarting your modem and repeating the process.
Connect Your Wireless Devices • iOS (iPhone, iPad, and iPod touch) 1. Open the Settings app and select the Wi-Fi menu item. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. • Mac OS® X Your Mac® provides a menu of available wireless networks at the right end of the menu bar. 1. Click on the icon showing wireless waves. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password.
Additional Capabilities Adding USB Devices Adding a Drive You can share a USB hard drive or flash drive with other computers and devices within your network via your router’s USB port. Once connected, you can share files and music. Plug your USB hard drive into the USB port on the back of your router. Notes—You can manually check the status of your shared drive by visiting the USB Print and Storage Manager.
Guest Access You can allow guests to use your Internet connection without joining your personal network. The network name and password for the guest network is located on the network information card found under the foot of your router. A person using your guest network will be able to join without a password, but will be shown a login page when they attempt to surf the Web. They will need to enter the guest password into this page to continue.
Website Filters. Powered by Norton Website filters provide a first layer of whole-home Internet protection to guard you from unsafe and inappropriate websites on any device on your network. There are four different filtering options: 1. Block malicious, adult, and other non-family-friendly sites 2. Block malicious and adult sites 3. Block malicious sites 4. No filters If you think a site should be added to the filtering list, submit a request at safeweb.norton.com.
There are two ways to enable Intellistream: 1. Run a Speed Test: In order for Intellistream to provide you the best media experience, your router needs to know what your approximate Internet speeds are. Click Run a Speed Test and the test will begin. Once complete you will see the results. If your Internet speed is greater than 70 Mbps when downloading, Intellistream QoS will only improve your uploading experience. Click or tap Refresh to retest your Internet speed.
Click or tap Save to save your changes. 2. Manually Enter: The download and upload speed fields are editable so you can set your approximate Internet speeds. If you do not know your Internet speeds, contact your ISP. Be sure to click or tap Save after entering your speeds. IPv6 Configuration A new version of Internet Protocol (IP) uses a 128-bit address to implement additional features that are not present in current IP addresses. Contact your ISP to inquire about their support for IPv6.
Getting to Know Your Router Front Panel Router Status Light (A) • Off: The router is not plugged into a power source. • Blinking Blue: The router is starting up. • Solid Blue: The router is connected to the Internet. • Blinking Amber: The router can’t detect the modem. Either the modem is off, is not plugged into the router, or is unresponsive.
Back Panel Modem (WAN) Connector (A) Connect your modem to this port using an Ethernet cable. Wired (LAN) Connectors (B) Connect computers and other wired network devices to these ports using Ethernet cables.
USB Port (C) USB printers, drives, and other USB devices plugged into this port will be shared on your network. Each USB port has a light that indicates its status. • Off: No USB device is connected or the attached USB device is not in use. • Blinking: Please wait to unplug the device until the light turns off. • Solid: The USB device is connected and being shared on your network. Reset Button (D) This button is used to restart your router in rare cases when it functions incorrectly.
Technical Details Technical Features Integrated 802.11n Wireless Access Point Utilizing Dual-Band Network technology, your router creates two separate networks (one at 2.4GHz band and the other at 5GHz band), allowing increased bandwidth to all your connected wireless devices and computers.
Using Your Router Auto Update on Your Belkin Router The router will automatically check for a newer version of firmware every time you log into the dashboard and alert you with a message at the top of the screen if there is an update available. You can choose to download the new version or ignore it. You will see a series of prompts warning you that the firmware is about to be updated. Please do not disconnect the power from the router at this time as it could cause the system to fail.
5. In the address bar of the web browser, type “http://router” or “http://192.168.2.1” and press Enter on your keyboard. 6. Click on Firmware Update toward the bottom right corner. 7. Click Choose File toward the middle of the screen to search for the file you saved previously. 8. Select the firmware file by left-clicking on it and then click Open in the lower-right corner of the window. This will take you back into the router’s interface.
11. Click OK at the second prompt telling you the router will not respond during the upgrade and warning you not to remove the power supply from the router. Resetting the Router Reset Button – Red The Reset button is for rare cases when the router functions improperly. A simple reset will restore normal operation while maintaining programmed settings. You can also restore to factory default settings by using the Reset button.
5. Click OK in the warning box that says, “Warning: All Your Settings Will Be Lost! Are You Sure You want to do this?” Once the restore is complete, the router will reboot. The process might take several minutes.
Troubleshooting, Support, and Warranty Troubleshooting My device can’t connect to the Internet wirelessly. If the router status light is solid blue your router is connected to the Internet. Your device might not be connected to the router’s wireless network. Please refer to Connect Your Wireless Devices on page 18 for instructions. If your Windows XP computer is running SP2, you will not be able to set up the router via the wireless setup process.
I’ve installed this new router and some of my network clients (computers, game consoles, etc.) are now unable to connect. Your new router came preconfigured with a network name and password. That information is printed on a card attached under the foot of the router. All clients must use this network name and password to connect wirelessly to your router.
A drive I plugged into the USB port is not showing up on my computer. 1. Try unplugging the drive and plugging it back in. Check that the USB connector is firmly plugged into the router. 2. If your drive has an optional power supply, use it while the drive is attached to your router. 3. The router supports FAT16, FAT32, or NTFS formats. Drives in other formats will not appear in the Finder (Mac OS X) or Windows Explorer.
Technical Support US http://www.belkin.com/support UK http://www.belkin.com/uk/support Australia http://www.belkin.com/au/support New Zealand http://www.belkin.com/au/support Singapore 1800 622 1130 Europe http://www.belkin.com/uk/support Belkin International, Inc., Limited 2-Year Product Warranty What this warranty covers. Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship.
How to get service. To get service for your Belkin product you must take the following steps: 1. Contact Belkin International, Inc., at 12045 E. Waterfront Drive, Playa Vista, CA 90094, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information: a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt. 2.
Regulatory Information WARNING: The power adaptor is the equipment´s disconnection device. The power outlet must be located nearby the equipment and its access must be easy. AVERTISSEMENT : L’adaptateur de courant secteur est le dispositif de sectionnement de l’équipement. La prise de courant secteur doit être située à proximité de l’équipement et facile d’accès. DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin International, Inc., of 12045 E.
IMPORTANT NOTICE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 32 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter Industry Canada Statement: This device complies with RSS-247 of the Industry Canada Rules.
Caution (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; (ii) high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
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