ADSL2+ Gateway with VoIP Model No.
ADSL2+ Gateway with VoIP Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2007 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.
ADSL2+ Gateway with VoIP Table of Contents Chapter 1: Introduction 1 Welcome What’s in this User Guide? 1 2 Chapter 2: Planning Your Network 3 The Gateway’s Functions IP Addresses Chapter 3: Getting to Know the ADSL Gateway Back Panel LEDs on the Front and Side Panel Chapter 4: Connecting the ADSL2+ Gateway with VoIP Overview Connecting the Gateway to a Computer Chapter 5: Using the Interactive Voice Response Menu Overview Accessing the Interactive Voice Response Menu Using the Interactive Voice R
ADSL2+ Gateway with VoIP The Applications & Gaming - DMZ Tab The Applications & Gaming - QoS Tab The Applications & Gaming - ALG Tab The Administration - Management Tab The Administration - Reporting Tab The Administration - Diagnostics Tab The Administration - Backup & Restore Tab The Administration - Factory Defaults Tab The Administration - Firmware Upgrade Tab The Administration - Reboot Tab The Status - Gateway Tab The Status - Local Network Tab The Status - DSL Connection Tab Appendix A: Troubleshoo
ADSL2+ Gateway with VoIP List of Figures Figure 2-1: Network Figure 3-1: Back Panel Figure 3-2: Front Panel Figure 4-1: Connect the ADSL Line Figure 4-2: Connect the Voice Line Figure 4-3: Connect a Phone Figure 4-4: Connect a PC Figure 4-5: Connect the Power Figure 6-1: Login Screen Figure 6-2: Basic Setup Figure 6-3: RFC 1483 Bridged - Dynamic IP Figure 6-4: RFC 1483 Bridged - Static IP Figure 6-5: RFC 1483 Routed Figure 6-6: IPoA Figure 6-7: RFC 2516 PPPoE Figure 6-8: RFC 2364 PPPoA Figure 6-9: Bridged
ADSL2+ Gateway with VoIP Figure 6-25: Advanced VPN Settings Figure 6-26: VPN Log Figure 6-27: Internet Access Figure 6-28: Internet Policy Summary Figure 6-29: List of PCs Figure 6-30: Add/Edit Service Figure 6-31: Single Port Forwarding Figure 6-32: Port Range Forwarding Figure 6-33: Port Triggering Figure 6-34: DMZ Figure 6-35: QoS Figure 6-36: Edit List of QoS Settings Figure 6-37: ALG Figure 6-38: Management Figure 6-39: Allowed IP - IP Range Figure 6-40: Reporting Figure 6-41: System Log Figure 6-42:
ADSL2+ Gateway with VoIP Chapter 1: Introduction Welcome Thank you for choosing the AG310 ADSL2+ Gateway with VoIP. This Gateway will provide your computers with a high-speed Internet connection as well as access to local resources, including files and printers. How does the Gateway do all of this? By connecting the Internet, as well as your computers and peripherals, to the Gateway, you create a LAN, or Local Area Network.
ADSL2+ Gateway with VoIP What’s in this User Guide? This user guide covers the steps for setting up and using the ADSL Gateway. • Chapter 1: Introduction This chapter describes applications of the ADSL Gateway and this User Guide. • Chapter 2: Planning Your Network This chapter describes the basics of networking. • Chapter 3: Getting to Know the ADSL Gateway This chapter describes the physical features of the Gateway.
ADSL2+ Gateway with VoIP Chapter 2: Planning Your Network The Gateway’s Functions A Gateway is a network device that connects two networks together. In this instance, the Gateway connects your Local Area Network (LAN), or the group of computers in your home or office, to the Internet. The Gateway processes and regulates the data that travels between these two networks. The Gateway’s NAT feature protects your network of computers so users on the public, Internet side cannot “see” your computers.
ADSL2+ Gateway with VoIP Since you use the Gateway to share your DSL Internet connection, contact your ISP to find out if they have assigned a static IP address to your account. If so, you will need that static IP address when configuring the Gateway. You can get that information from your ISP. Dynamic IP Addresses A dynamic IP address is automatically assigned to a device on the network, such as computers and print servers.
ADSL2+ Gateway with VoIP Chapter 3: Getting to Know the ADSL Gateway Back Panel The Gateway’s ports and Reset button are located on the back panel. Figure 3-1: Back Panel DSL The DSL port connects to the ADSL line from your telephone wall jack. Line The Line port connects your standard telephone and converts the signal to VoIP technology. Phone The Phone port connects to an analog phone (or fax machine) with an RJ-11 telephone cable.
ADSL2+ Gateway with VoIP LEDs on the Front and Side Panel The Gateway's LEDs, which indicate network activity, are located on the front and side panel. Figure 3-2: Front Panel POWER Green. The POWER LED lights up when the Gateway is powered on. ETHERNET (1-4) Green. The ETHERNET LED serves two purposes. If the LED is continuously lit, the Gateway is successfully connected to a device through the LAN port. If the LED is flashing, it is an indication of any network activity. PHONE Green.
ADSL2+ Gateway with VoIP Chapter 4: Connecting the ADSL2+ Gateway with VoIP Overview The installation technician from your ISP should have left the setup information for the modem with you after installing your broadband connection. If not, you can call your ISP to request that data. After you have the setup information you need for your specific type of Internet connection, you can begin installation and setup of the Gateway. Continue to “Connecting the Gateway to a Computer.
ADSL2+ Gateway with VoIP 4. Connect an analog telephone to the Phone port on the Gateway’s back panel. 5. Connect one end of an Ethernet network cable to one of the Ethernet ports (labeled 1-4) on the back of the Gateway, and the other end to an Ethernet port on a computer. Repeat this step to connect more computers, a switch, or other network devices to the Gateway. 6. Connect the power adapter to the Gateway’s Power port, and then plug the power adapter into a power outlet.
ADSL2+ Gateway with VoIP Chapter 5: Using the Interactive Voice Response Menu Overview NOTE: If your ITSP sent you the Voice Gateway, then it may be pre-configured for you, and you do not need to change any settings. Refer to the instructions supplied by your service provider for more information. You may need to manually configure the Voice Gateway by entering the settings provided by your Internet Telephony Service Provider (ITSP).
ADSL2+ Gateway with VoIP For example, to enter the IP address 191.168.1.105 by keypad, press these keys: 191*168*1*105. Press the # (pound) key to indicate that you have finished entering the IP address. Then press 1 to save the IP address or press the * (star) key to cancel your entry and return to the main menu. If the menu is inactive for more than one minute, the Voice Gateway will time out. You will need to re-enter the menu by pressing ****.
ADSL2+ Gateway with VoIP Table 1: Interactive Voice Response Menu Action Command (press these keys on the telephone) Check Primary DNS Server IP Address 160 Hear the IP address of the primary DNS (Domain Name Service) server. Check Internet Web Server Port 170 Hear the port number of the Internet Web server used for the web-based utility. Check Local IP Address 210 Hear the local IP address of the Voice Gateway. Set Internet Connection Type 101 Press 0 to use DHCP.
ADSL2+ Gateway with VoIP Table 1: Interactive Voice Response Menu Action Command (press these keys on the telephone) Choices Description Set the Mode 201 Press 0 to select the router/ NAT mode. Press 1 to select the bridge/ switch mode. If the Voice Gateway acts as the router for your network, use the router/NAT mode. If your network already has a router, use the bridge/switch mode.
ADSL2+ Gateway with VoIP Entering a Password NOTE: These bulleted instructions only apply when you are entering a password. At all other times, pressing a number only selects a number, not a letter or punctuation mark. You may be prompted to enter a password when you want to reset the Voice Gateway to its factory default settings. To enter the password, use the phone’s keypad, and follow the appropriate instructions. • To enter A, B, C, a, b, or c — press 2. • To enter D, E, F, d, e, or f — press 3.
ADSL2+ Gateway with VoIP Chapter 6: Configuring the ADSL2+ Gateway Overview Follow the steps in this chapter and use the Gateway’s web-based utility to configure the ADSL2+ Gateway with VoIP. This chapter will describe each web page in the Utility and each page’s key functions. The utility can be accessed via your web browser through use of a computer connected to the Gateway.
ADSL2+ Gateway with VoIP Security • Firewall. To disable or enable the firewall, set up filters, and block WAN requests, click this tab. • VPN. To enable or disable Virtual Private Network (VPN) passthrough, or to set up an IPSec VPN tunnel, use this screen. vpn (virtual private network): a security measure to protect data as it leaves one network and goes to another over the Internet. Access Restrictions • Internet Access.
ADSL2+ Gateway with VoIP • Reboot. If you need to do a hard or soft reboot of the Gateway, use this screen. Status • Gateway. This screen provides status information about the Gateway. • Local Network. This provides status information about the local network. • DSL Connection. This screen provides status information about the DSL connection.
ADSL2+ Gateway with VoIP VC Settings You will configure your Virtual Circuit (VC) settings in this section. Multiplexing. Select LLC or VC, depending on your ISP. QoS Type. Select from the drop-down menu: • UBR (Unspecific Bit Rate) for applications that are none-time sensitive, such as e-mail. • CBR (Continuous Bit Rate) to specify fixed bandwidth for voice or data traffic. • VBR (Variable Bite Rate) for bursty traffic and bandwidth-sharing with other applications. Pcr Rate.
ADSL2+ Gateway with VoIP Static IP If you are required to use a permanent (static) IP address to connect to the Internet, then select Use the following IP Address. • Internet IP Address. This is the Gateway’s IP address, when seen from the WAN, or the Internet. Your ISP will provide you with the IP Address you need to specify here. • Subnet Mask. This is the Gateway’s Subnet Mask. Your ISP will provide you with the Subnet Mask. • Gateway.
ADSL2+ Gateway with VoIP • Primary DNS (Required) and Secondary DNS (Optional). Your ISP will provide you with at least one DNS (Domain Name System) Server IP Address. RFC 2516 PPPoE Some DSL-based ISPs use PPPoE (Point-to-Point Protocol over Ethernet) to establish Internet connections. If you are connected to the Internet through a DSL line, check with your ISP to see if they use PPPoE. If they do, you will have to enable PPPoE. • Service Name. Enter the name of your PPPoE service in this field.
ADSL2+ Gateway with VoIP • Connect on Demand: Max Idle Time. You can configure the Gateway to disconnect the Internet connection after it has been inactive for a specified period of time (Max Idle Time). If your Internet connection has been terminated due to inactivity, Connect on Demand enables the Gateway to automatically re-establish your connection as soon as you attempt to access the Internet again. To use this option, click the Connect on Demand radio button.
ADSL2+ Gateway with VoIP • Local DHCP Server. A Dynamic Host Configuration Protocol (DHCP) server automatically assigns an IP address to each computer on your network for you. Unless you already have one, it is highly recommended that you leave the Gateway enabled as a DHCP server. You can also use the Gateway in DHCP Relay mode. • DHCP Relay Server. If you enable the DHCP Relay mode for the Local DHCP Server setting, enter the IP address for the DHCP server in the fields provided. • Advanced.
ADSL2+ Gateway with VoIP • Time Server Address. The default value is Auto. To designate a specific NTP time server, select Manual and enter the NTP server address in the appropriate field. When finished making your changes on this tab, click the Save Settings button to save these changes, or click the Cancel Changes button to undo your changes. The Setup - DDNS Tab The Gateway offers a Dynamic Domain Name System (DDNS) feature.
ADSL2+ Gateway with VoIP The Setup - Advanced Routing Tab The Advanced Routing screen allows you to configure the NAT, dynamic routing, and static routing settings. Advanced Routing Operating Mode. In this section, you will configure the Gateway’s general routing settings. NAT. NAT is a security feature that is enabled by default. It enables the Gateway to translate IP addresses of your local area network to a different IP address for the Internet. To disable NAT, click the Disabled option.
ADSL2+ Gateway with VoIP Destination IP Address. The Destination IP Address is the address of the remote network or host to which you want to assign a static route. Enter the IP address of the host for which you wish to create a static route. If you are building a route to an entire network, be sure that the network portion of the IP address is set to 0. Subnet Mask.
ADSL2+ Gateway with VoIP • IEEE 802.3 Type/Length value (the value in the 13th and 14th octets of an Ethernet frame) • Presence of a specified IEEE 802.1Q virtual LAN (VLAN) ID • Packet length between specified minimum and maximum numbers of octets. • Presence of a specified DSCP (Diffserv Code Point) value (one kind of QoS marker) Apply. To enable the selection criteria on one line of the table, click that line’s Apply box so a check appears in it. To disable the line’s criteria, click the box to clear.
ADSL2+ Gateway with VoIP RTP Bytes Sent. Displayed here is the number of RTP bytes sent by the Gateway. RTP Packets Recv. Displayed here is the number of RTP packets received by the Gateway. RTP Bytes Recv. Displayed here is the number of RTP bytes received by the Gateway. SIP Messages Sent. Displayed here is the number of SIP messages sent by the Gateway. SIP Bytes Sent. Displayed here is the number of SIP bytes sent by the Gateway. SIP Messages Recv.
ADSL2+ Gateway with VoIP Call 1/2 FAX. Displayed here is the status of the fax pass-through mode. Call 1/2 Type. Displayed here is the direction of the call. Call 1/2 Remote Hold. This indicates whether the far end has placed the call on hold. Call 1/2 Callback. This indicates whether the call was triggered by a call back request. Call 1/2 Peer Name. Displayed here is the name of the internal phone. Call 1/2 Peer Phone. Displayed here is the phone number of the internal phone. Call 1/2 Duration.
ADSL2+ Gateway with VoIP Next Registration In. Shown here is the number of seconds until the next registration. Last Called VoIP Number. VoIP stands for Voice over Internet Protocol, which is used by Internet phone calls. Displayed here is the last Internet phone number called from the landline. Last Called PSTN Number. Displayed here is the last landline number dialed by the Gateway. Last VoIP Caller. The VoIP caller is the one who calls the Gateway via VoIP to obtain traditional phone service.
ADSL2+ Gateway with VoIP VoIP Call Duration. Displayed here is the duration of the call. VoIP Call Packets Sent. Displayed here is the number of packets sent. VoIP Call Packets Recv. Displayed here is the number of packets received. VoIP Call Bytes Sent. Displayed here is the number of bytes sent. VoIP Call Bytes Recv. Displayed here is the number of bytes received. VoIP Call Decode Latency. Displayed here is the number of milliseconds for decoder latency. VoIP Call Jitter.
ADSL2+ Gateway with VoIP The Voice - User 1 Screen This screen lets you configure the settings for the Internet phone line. Call Forward Settings Enter the call forwarding numbers you want to use. Cfwd All Dest. Enter the number for the Call Forward All Service feature (when you want to forward all calls). Cfwd Busy Dest. Enter the number for the Call Forward Busy feature (when the line is busy). Cfwd No Ans Dest. Enter the number for the Call Forward No Answer feature (when the line is not answered).
ADSL2+ Gateway with VoIP Dist Ring Setting. Select whether you want to use the distinctive ring feature, yes or no. The default is yes. Message Waiting. Select whether you want to use the message waiting feature, yes or no. The default is no. Distinctive Ring Settings Ring(1-8) Caller. Enter the caller number pattern to play Distinctive Ring/Call Waiting Tone (1-8). Ring Settings Default Ring. Select the default ringing pattern for all callers. Default CWT. Select the default CWT pattern for all callers.
ADSL2+ Gateway with VoIP The Voice - PSTN User Screen This screen lets you configure the settings for the LINE port service, which can be a PSTN service or a second VoIP service. PSTN-To-VoIP Selective Call Forward Settings Enter the landline caller numbers that will be forwarded to specific Internet phone numbers. Cfwd Sel(1-8) Caller. Enter the caller number pattern that will be forwarded to the Cfwd Sel(1-8) Dest number. Cfwd Sel(1-8) Dest. Enter the forward number for the Cfwd Sel(1-8) Caller.
ADSL2+ Gateway with VoIP The Security - Firewall Tab This panel shows firewall and filter settings. Use these features to enhance the security of your network. Firewall You can enable or disable the firewall, select filters to block specific Internet data types, and block anonymous Internet requests. To use the firewall, click Enable. If you do not want to use the firewall, click Disable. Additional Filters Figure 6-21: Firewall Filter Proxy.
ADSL2+ Gateway with VoIP The Security - VPN Tab This panel shows VPN (virtual private network) settings. You can disable or enable passthrough for four kinds of VPNs. You can also set up IPSec (Internet Protocol Security) VPN tunnels for secure remote access. VPN Passthrough Virtual Private Networking (VPN) is a security measure that basically creates a secure connection between two remote locations. Configure these settings so the Gateway will permit VPN tunnels to pass through. • IPSec Passthrough.
ADSL2+ Gateway with VoIP Tunnel Name: Click and type in this box to give the selected tunnel a name. A name is required, but is only for your reference and need not match the name used at the remote gateway or client. Local Secure Group: To give an entire local network access to the tunnel, select Subnet and enter the network address and mask. To give a particular host access to the tunnel, select IP Address and enter the host’s address and mask.
ADSL2+ Gateway with VoIP When you select automatic key management, an Advanced Settings button appears. Click this button if there are special requirements for this IPSec tunnel. The Advanced IPSec VPN Tunnel Setup window will appear. (Help for this window can be displayed by clicking More on the right side of the VPN panel.) In this window you can set parameters for IKE phases 1 and 2, and other settings.
ADSL2+ Gateway with VoIP The Access Restriction - Internet Access Tab The Internet Access tab allows you to block or allow specific kinds of Internet usage. You can set up Internet access policies for specific computers and block websites by URL address or keyword. Internet Access Policy. Access can be managed by a policy. Use the settings on this screen to establish an access policy (after the Save Settings button is clicked). Selecting a policy from the drop-down menu will display that policy’s settings.
ADSL2+ Gateway with VoIP Then enter the range of ports you want to filter. If the service you want to block is not listed or you want to edit a service’s settings, then click the Add/Edit Service button. Then the Port Services screen will appear. To add a service, enter the service’s name in the Service Name field. Select its protocol from the Protocol drop-down menu, and enter its range in the Port Range fields. Then click the Add button. To modify a service, select it from the list on the right.
ADSL2+ Gateway with VoIP The Applications & Gaming - Single Port Forwarding Tab Single Port Forwarding Use the Single Port Forwarding screen when you want to open a specific port so users on the Internet can see the servers behind the Gateway (such servers may include FTP or e-mail servers). When users send this type of request to your network via the Internet, the Gateway will forward those requests to the appropriate computer.
ADSL2+ Gateway with VoIP The Applications & Gaming - Port Range Forwarding Tab The Port Range Forwarding screen sets up public services on your network, such as web servers, ftp servers, e-mail servers, or other specialized Internet applications. (Specialized Internet applications are any applications that use Internet access to perform functions such as videoconferencing or online gaming. Some Internet applications may not require any forwarding.
ADSL2+ Gateway with VoIP The Applications & Gaming - DMZ Tab The DMZ screen allows one local user to be exposed to the Internet for use of a special-purpose service such as Internet gaming and videoconferencing through DMZ Hosting. DMZ hosting forwards all the ports for one computer at the same time, which differs from Port Range Forwarding, which can only forward a maximum of 10 ranges of ports. DMZ Hosting.
ADSL2+ Gateway with VoIP This window lets you set the priority for packets selected by any of the following criteria, alone or in combination: • Destination. IP address and Netmask (address mask), FQDN (Fully Qualified Domain Name). • Source. IP address and Netmask (address mask). • Source MAC. Source MAC address. • Destination MAC. Destination MAC address. • Protocol (Transport). TCP, UDP, ICMP, or All. • Dst Port/Scr Port (Destination port and/or source port). If protocol is set to TCP or UDP.
ADSL2+ Gateway with VoIP The Applications & Gaming - ALG Tab ALG Some protocols and applications require special handling of the IP payload to make them work with network address translation (NAT). Each Application-Level Gateway (ALG) provides special handling for a specific protocol or application. A number of ALGs for common applications are enabled by default. Application.
ADSL2+ Gateway with VoIP The Administration - Management Tab The Management screen allows you to change the Gateway’s access settings as well as configure the SNMP (Simple Network Management Protocol), UPnP (Universal Plug and Play), IGMP (Internet Group Multicast Protocol)-Proxy, and WLAN management features. Gateway Access Local Gateway Access. To ensure the Gateway’s security, you will be asked for your password when you access the Gateway’s web-based utility.
ADSL2+ Gateway with VoIP Use https. This checkbox enables HTTPS (HyperText Transport Protocol Secure) - An extension to the standard HTTP protocol that provides confidentiality by encrypting the traffic from the website. By default this protocol uses TCP port 443. Remote Upgrade Remote Upgrade. This feature allows the Gateway’s firmware to be upgraded remotely by a TFTP server. To enable Remote Upgrade, click Enable. SNMP SNMP is a popular network monitoring and management protocol.
ADSL2+ Gateway with VoIP UPnP UPnP allows Windows Me and XP to automatically configure the Gateway for various Internet applications, such as gaming and videoconferencing. UPnP. To enable UPnP, click Enable. Otherwise, click Disable. Please select a PVC connection to bind. Select the number of the PVC over which the applications requiring UPnP will run.
ADSL2+ Gateway with VoIP The Administration - Reporting Tab The Reporting screen provides you with a log of all incoming and outgoing URLs or IP addresses for your Internet connection. It also provides logs for VPN and firewall events. Reporting Log. To enable log reporting, click Enable. Logviewer IP Address. Enter the IP Address of the computer that will receive logs. You will need Logviewer software to view these logs. This free software is available for download from www.linksys.com.
ADSL2+ Gateway with VoIP The Administration - Diagnostics Tab Ping Test Ping Test Parameters Ping Target IP. Enter the IP address that you want to ping. This can be either a local (LAN) IP or an Internet (WAN) IP address. Ping Size. Enter the size of the packet. Number of Pings. Enter the number of times that you want to ping. Ping Interval. Enter the ping interval (how often the target IP address will be pinged) in milliseconds. Figure 6-42: Ping Test Ping Timeout.
ADSL2+ Gateway with VoIP The Administration - Factory Defaults Tab Factory Defaults Restore Factory Defaults. If you wish to restore the Gateway to its factory default settings and lose all your settings, click Yes. To begin the restore process, click the Save Settings button to save these changes, or click the Cancel Changes button to undo your changes.
ADSL2+ Gateway with VoIP The Administration - Reboot Tab This screen allows you to do a soft or hard reboot of the Gateway. In most cases you should use the hard reboot. The soft reboot is similar to restarting your computer without physically powering down the computer. Reboot Reboot Mode. To reboot your Gateway, select Hard or Soft. Choose Hard to power cycle the Gateway or Soft. to restart it without a power cycle. Figure 6-46: Reboot To begin the reboot process, click the Save Settings button.
ADSL2+ Gateway with VoIP server. (This data is stored in temporary memory and changes periodically.) Click the Refresh button if you want to refresh the displayed information. To delete a client from the DHCP server, select the client, and then click the Delete button. Click the Close button to return to the Local Network screen. ARP/RARP Table. The ARP/RARP Table shows the current data for the local network clients that have sent an ARP request to the Gateway.
ADSL2+ Gateway with VoIP Appendix A: Troubleshooting This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems that may occur during the installation and operation of the Gateway. Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys international website at www.linksys.com/international. Common Problems and Solutions 1.
ADSL2+ Gateway with VoIP For Windows 2000: A. Click Start, Settings, and Control Panel. Double-click Network and Dial-Up Connections. B. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option. C. In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP), and click the Properties button. Select Use the following IP address option. D.
ADSL2+ Gateway with VoIP 3. I want to test my Internet connection. A. Check your TCP/IP settings. For Windows 2000: 1. Click Start, Settings, and Control Panel. Double-click Network and Dial-Up Connections. 2. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option. 3. In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP), and click the Properties button.
ADSL2+ Gateway with VoIP • If you do NOT get a reply, check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter. D. In the command prompt, type ping followed by your Internet IP address and press the Enter key. The Internet IP Address can be found in the web interface of the Gateway. For example, if your Internet IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the Enter key.
ADSL2+ Gateway with VoIP C. Set a static IP address on your system; refer to “Problem #3: I need to set a static IP address on a PC.” D. Refer to “Problem #10: I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.” 6. I need to set up a server behind my Gateway. To use a server like a web, ftp, or mail server, you need to know the respective port numbers they are using.
ADSL2+ Gateway with VoIP 7. I need to set up online game hosting or use other Internet applications. If you want to play online games or use Internet applications, most will work without port forwarding or DMZ hosting. There may be cases when you want to host an online game or Internet application. This would require you to set up the Gateway to deliver incoming packets or data to a specific computer. This also applies to the Internet applications you are using.
ADSL2+ Gateway with VoIP 8. I can’t get the Internet game, server, or application to work. If you are having difficulties getting any Internet game, server, or application to function properly, consider exposing one PC to the Internet using DeMilitarized Zone (DMZ) hosting. This option is available when an application requires too many ports or when you are not sure which port services to use.
ADSL2+ Gateway with VoIP 10. When I enter a URL or IP address, I get a time-out error or am prompted to retry. Go through this checklist until your problem is solved: • Check if other PCs work. If they do, ensure that your workstation’s IP settings are correct (IP Address, Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem. • If the PCs are configured correctly, but still not working, check the Gateway. Ensure that it is connected and powered on.
ADSL2+ Gateway with VoIP D. To upgrade the firmware, follow the steps in the Administration section found in “Chapter 6: Configuring the ADSL2+ Gateway”. 14. The firmware upgrade failed, and/or the Power LED is flashing. The upgrade could have failed for a number of reasons. Follow these steps to upgrade the firmware and/or make the Power LED stop flashing: • If the firmware upgrade failed, use the TFTP program (it was downloaded along with the firmware).
ADSL2+ Gateway with VoIP 4. Click the Save Settings button to continue. • If your difficulties continue, change the Size to different values. Try this list of values, one value at a time, in this order, until your problem is solved: 1462 1400 1362 1300 Frequently Asked Questions Can I make calls if my Internet connection is down? When you make Internet phone calls, your high-speed Internet connection must be active. However, you can make calls using your landline.
ADSL2+ Gateway with VoIP Does the LAN connection of the Gateway support 100Mbps Ethernet? The Gateway supports 100Mbps over the auto-sensing Fast Ethernet 10/100 switch on the LAN side of the Gateway. Does the Gateway support ICQ send file? Yes, with the following fix: click ICQ menu > preference > connections tab>, and check I am behind a firewall or proxy. Then set the firewall time-out to 80 seconds in the firewall setting. The Internet user can then send a file to a user behind the Gateway.
ADSL2+ Gateway with VoIP How can I check whether I have static or DHCP IP Addresses? Consult your ISP to obtain this information. Can the Gateway act as my DHCP server? Yes. The Gateway has DHCP server software built-in. What is a MAC Address? The Media Access Control (MAC) address is a unique number assigned by the manufacturer to any Ethernet networking device, such as a network adapter, that allows the network to identify it at the hardware level.
ADSL2+ Gateway with VoIP I am not able to get the web configuration screen for the Gateway. What can I do? You may have to remove the proxy settings on your Internet browser, e.g., Netscape Navigator or Internet Explorer. Or remove the dial-up settings on your browser. Check with your browser documentation, and make sure that your browser is set to connect directly and that any dial-up is disabled. Make sure that your browser is set to connect directly and that any dial-up is disabled.
ADSL2+ Gateway with VoIP Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter This section describes how to find the MAC address for your computer’s Ethernet adapter so you can use the MAC filtering feature of the Gateway. You can also find the IP address of your computer’s Ethernet adapter. This IP address is used for the Gateway’s filtering, forwarding, and/or DMZ features. Follow the steps in this appendix to find the adapter’s MAC or IP address in Windows 98, Me, 2000, or XP.
ADSL2+ Gateway with VoIP Windows 2000 or XP Instructions 1. Click Start and Run. In the Open field, enter cmd. Press the Enter key or click the OK button. Note: The MAC address is also called the Physical Address. 2. At the command prompt, enter ipconfig /all. Then press the Enter key. 3. Write down the Physical Address as shown on your computer screen (Figure C-3); it is the MAC address for your Ethernet adapter. This appears as a series of numbers and letters.
ADSL2+ Gateway with VoIP Appendix C: Upgrading Firmware To upgrade the Gateway’s firmware: 1. Download the Gateway’s firmware upgrade file from www.linksys.com. 2. Extract the file on your computer. 3. Open the Gateway’s web-based utility and click the Administration tab. 4. Click the Firmware Upgrade tab. 5. Click the Browse button to find the extracted file, and then double-click it. 6. Click the Upgrade button, and follow the on-screen instructions.
ADSL2+ Gateway with VoIP Appendix D: Glossary This glossary contains some basic networking terms you may come across when using this product. For more advanced terms, see the complete Linksys glossary at http://www.linksys.com/glossary. Access Point - A device that allows wireless-equipped computers and other devices to communicate with a wired network. Also used to expand the range of a wireless network.
ADSL2+ Gateway with VoIP DMZ (Demilitarized Zone) - Removes the Router's firewall protection from one PC, allowing it to be "seen" from the Internet. DNS (Domain Name Server) - The IP address of your ISP's server, which translates the names of websites into IP addresses. Domain - A specific name for a network of computers. Download - To receive a file transmitted over a network. DSL (Digital Subscriber Line) - An always-on broadband connection over traditional phone lines.
ADSL2+ Gateway with VoIP IP Address - The address used to identify a computer or device on a network. IPCONFIG - A Windows 2000 and XP utility that displays the IP address for a particular networking device. IPSec (Internet Protocol Security) - A VPN protocol used to implement secure exchange of packets at the IP layer. ISP (Internet Service Provider) - A company that provides access to the Internet. LAN - The computers and networking products that make up your local network.
ADSL2+ Gateway with VoIP RJ-45 (Registered Jack-45) - An Ethernet connector that holds up to eight wires. Roaming - The ability to take a wireless device from one access point's range to another without losing the connection. Router - A networking device that connects multiple networks together. Server - Any computer whose function in a network is to provide user access to files, printing, communications, and other services.
ADSL2+ Gateway with VoIP TKIP (Temporal Key Integrity Protocol) - a wireless encryption protocol that provides dynamic encryption keys for each packet transmitted. Topology - The physical layout of a network. TX Rate - Transmission Rate. Upgrade - To replace existing software or firmware with a newer version. Upload - To transmit a file over a network. URL (Uniform Resource Locator) - The address of a file located on the Internet.
ADSL2+ Gateway with VoIP Appendix E: Specifications Model Number AG310 Standards ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt), G.992.2 (G.lite), G.992.3 (ADSL2), G.992.4 (ADSL2 Lite), G.992.5 (ADSL2+), G.994.1 (G.hs), G.996.1 (G.
ADSL2+ Gateway with VoIP Certifications FCC Part 15B Subpart B Class B, FCC Part 15C Subpart B, FCC Part 68, CE, UL, A-tick, UPnP Operating Temp. 0º~40ºC (32º~104ºF) Storage Temp.
ADSL2+ Gateway with VoIP Appendix F: Warranty Information Linksys warrants to You that, for a period of two years (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use. Your exclusive remedy and Linksys' entire liability under this warranty will be for Linksys at its option to repair or replace the Product or refund Your purchase price less any rebates. This limited warranty extends only to the original purchaser.
ADSL2+ Gateway with VoIP Appendix G: Regulatory Information FCC Statement This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
ADSL2+ Gateway with VoIP User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Linksys products.
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ADSL2+ Gateway with VoIP For more information, visit www.linksys.com.
ADSL2+ Gateway with VoIP Appendix H: Contact Information Internet Service Provider (ISP) For support, contact your ISP. Linksys Visit Linksys online for information on the latest products and updates to your existing products at: http://www.linksys.
