User Guide Cable Modem CM30XX 1
Contents PRODUCT OVERVIEW ....................................................................................................................... 4 Front view ................................................................................................................................................................................. 4 CM3008 ......................................................................................................................................................................
The modem does not register an Ethernet connection.......................................................................................... 13 The modem does not register a cable connection. .................................................................................................. 14 Tips for improved performance...................................................................................................................................... 14 Check and correct .................................
Product Overview Front view CM3008 Reset Button------Press and hold for five seconds to restore settings to factory defaults and reboot the modem. Ethernet LED------Green (Fast Ethernet). Blue (Gigabit Ethernet). A solid LED indicates something is plugged into the Ethernet port and the connection is operational. A blinking LED indicates data is being transferred over the Ethernet connection. If the LED is off nothing is connected to the Ethernet port or a connected device has been disabled by the user.
CM3016/CM3024 Power LED------The modem has power. Receive LED------A solid green LED indicates the modem has a working Internet connection to the cable network. A solid blue LED indicates multi-channel bonding. Send LED------LED blinks green while the modem is searching for a connection over the cable network. A solid green LED indicates the modem has a working Internet connection to the cable network. A solid blue LED indicates multi-channel bonding.
Back/Bottom view CM3008 Power Port------ Connect the included AC power adapter to this port. Ethernet Port------ Connect an Ethernet cables (also called network o r Int ern et cables) to this port and to your computer or a router. Cable Port------F-connector connects to an active cable signal from your wall jack to your modem. CM3016/CM3024 Reset Button------Press and hold for five seconds to restore settings to factory defaults and reboot the modem.
Ethernet Port------ Connect an Ethernet cables (also called network o r Int ern et cables) to this port and to your computer or a router.
Installing Your Modem Requirements Before installing the modem, make sure that you meet the requirements listed below. • An Internet-capable computer or router equipped with an Ethernet port • An active cable input line • An Internet connection from a service provider Getting a high-speed Internet account You will need a high-speed Internet account in order to use this modem. If you do not have a high-speed Internet account, your service provider can set up your account for Internet service.
preceded by S/N. • The CM Media Access Control (CM MAC) address of the modem. The CM MAC address consists of a series of hexadecimal characters preceded by CM MAC. • Other MAC address numbers as needed. Positioning your modem The ideal location for your modem is where it has access to outlets and your other devices. Recommendations: • Choose a location close to your computer or router.
Setting Up Your Modem Connect devices to the modem Your modem supports high-speed Internet service, which you can share with other Internet devices in your home or office. Sharing one connection among many devices is called networking. 1. Power off your computer and other networking devices, then unplug them from the power source. 2. Connect an active RF coaxial cable from the wall to the cable port on the back or bottom of the modem, depending on which model you have. CM3008 CM3016/CM3024 3.
Note—To install more than one Ethernet device, use a multiport Ethernet switch or a router (not provided). 4. Locate the AC power adapter provided with your modem. Connect the barrel connector end of the power adapter into the power port on the back of the modem. Then, plug the AC power adapter into an AC outlet to provide power to the modem.
Troubleshooting How do I renew the IP address on my computer? If your computer cannot access the Internet after the modem is online, it is possible that your computer did not renew its IP address. To renew the IP address on Windows 7 systems: 1. Click the Start button. 2. Type ‘‘cmd’’ in the Search box. The cmd window opens. 3. Type ‘‘ipconfig /renew’’ and press Enter to renew the IP address of the computer. Note—If you cannot access the Internet, contact your service provider for further assistance.
What if I don’t subscribe to cable TV? If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local service provider for complete information on cable services, including high-speed Internet access. How do I arrange for installation? Call your service provider to inquire about professional installation.
The modem does not register a cable connection. The modem works with a standard, 75-ohm RF coaxial cable. If you are using a different cable, your modem will not function properly. Contact your service provider to determine whether you are using the correct cable. Tips for improved performance Check and correct If your modem does not perform as expected, the following tips may help. If you need more help, contact your service provider.
Specifications CM3008 • DOCSIS 1.1/2.0/3.
Mechanical • • • Environmental • Weight: 100g ± 10g • • Power Input DC: DC 12V/1A or 12V/2A Operating Temperature: 32°F (0°C) to 104°F (40°C) Operating Humidity: 10% ~ 90% (Noncondensing) • Compliance Certificates 5 status LEDs (Power, DS, US, Status, LAN) Factory default reset button Dimensions: 110mm(W) x 70mm(D) x 25mm(H) • Storage Temperature: -40°F (-40°C) to 176°F (80°C) • • RoHS Compliant FCC, UL 16
CM3016 • DOCSIS 1.1/2.0/3.
Environmental • • • Compliance Certificates Power Input: DC 12V/2A Operating Temperature: 32°F (0°C) to 104°F (40°C) Operating Humidity: 10% ~ 90% (Noncondensing) • Storage Temperature: -40°F (-40°C) to 176°F (80°C) • • RoHS Compliant FCC, UL 18
CM3024 • DOCSIS 1.1/2.0/3.
Notes For regulatory, warranty, and safety information, and award-winning technical support, see the CD that came with your router or go to Linksys.com/support/. BELKIN, LINKSYS and many product names and logos are trademarks of the Belkin group of companies. Third-party trademarks mentioned are the property of their respective owners. © 2016 Belkin International, Inc. and/or its affiliates. All rights reserved. LNKPG-00293 Rev.